Director of Network Operations

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    "description": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b>Position Overview</b></span></span></span><br />\r\n&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">ReturnPro is seeking a Director of Network Operations to lead the performance, scalability, and coordination of daily operations across our multi-site supply chain network. This role is responsible for driving operational consistency, balancing capacity across facilities, and ensuring the network can flex effectively to meet changing demand. The Director will oversee facility leadership, standardize operating procedures, partner closely with Technology and Infrastructure teams, and help shape the strategy around warehouse systems, automation, and data-driven operations. This is a highly cross-functional leadership role focused on stability, efficiency, and scalable growth.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><strong><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">Responsibilities</span></span></strong></span></p>\r\n\r\n<ul style=\"margin-bottom:11px;\">\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Oversee daily operational performance across multiple facilities</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Manage and develop facility managers, ensuring strong execution, accountability, and alignment</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Establish consistent operational expectations across sites</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Serve as the central coordination point for network-wide operational priorities</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Lead network-level capacity planning to ensure facilities are optimized for volume, labor, and space utilization</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Shift workload across facilities to maintain balance and reduce strain during volume fluctuations</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Collaborate with Sales, Supply Chain, and ReCommerce leaders to anticipate demand changes</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Build and execute strategies for peak seasons and volume surges</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Develop scalable playbooks for labor ramp-up, overflow management, and throughput optimization</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Ensure the network is prepared for rapid growth and client expansion</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Partner with site leaders to drive adoption and continuous improvement</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Partner with Technology teams to ensure strong utilization and integration of warehouse management systems</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Drive data visibility, reporting consistency, and performance tracking across facilities</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Support system enhancements that improve operational accuracy and productivity</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Collaborate with Technology and Engineering teams to support automation initiatives</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Support implementation and adoption of new operational technologies</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Partner with IT and Infrastructure teams to ensure facilities are properly supported</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Ensure operational needs are aligned with system uptime, connectivity, hardware, and technology requirements</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Escalate and help prioritize infrastructure investments that support operational performance</span></span></p>\r\n\t</li>\r\n</ul>\r\n",
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