Operations & Marketing Coordinator

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    "datePosted": "2026-04-27",
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">About Symetris</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Web technology experts for over 22 years, Symetris is a team of 24 specialists delivering large-scale digital projects. Our clients choose us for the </span><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">“Symetris Experience”</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">: rigorous AGILE methodology and high-touch support. Recognized as a </span><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">“Best Place to Work”</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> and a </span><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Top 10 “Healthiest Workplace”</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> over the last 2 years, we thrive on a balance of professional rigor and human connection.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">The Role: Keep Things Moving</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">This is a hands-on coordination role for someone who is organized, proactive, and comfortable managing many small but important moving pieces.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">You will support the CEO across marketing execution, operations, finance administration, HR coordination, and event logistics. The work is varied, practical, and execution-focused.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">We are not looking for a strategist, manager, or passive task-taker. We are looking for someone who can clarify what needs to happen, follow up consistently, and keep work moving without needing to be reminded.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Your Responsibilities</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">1. Marketing Execution &amp; Coordination (≈60%)</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Content Deployment:</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Publish content across our website, social media, and newsletters. You ensure the calendar stays on track.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Production Traffic Control:</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Coordinate the workflow for our podcast and video production by managing external collaborators (editors, writers, and our offshore team).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Event &amp; Travel Coordination:</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Handle the hands-on coordination for events, booking travel, organizing booth materials, and managing shipping logistics for trade shows.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Tool Support:</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Keep our HubSpot portal clean and operational (sending newsletters, updating lead lists, and tracking basic metrics).</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">2. Operations &amp; Administration (≈40%)</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Financial Flow Support:</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Assist with the monthly billing cycle and follow up on unpaid invoices. You ensure the data is ready and reminders are sent.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Process Tracking:</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Keep the CEO’s internal commitments organized by updating weekly financial trackers and flagging upcoming deadlines.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">HR &amp; Team Coordination:</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Support payroll preparation, process expense reimbursements, and handle the logistics for team-building events.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">General Coordination Support:</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Handle recurring and ad hoc administrative tasks that support smooth day-to-day operations.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Is this you?</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Proactive Coordinator:</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> You treat every task as an outcome to deliver, not just a box to check. You follow up consistently and close the loop.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Resourceful:</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> You are comfortable with ambiguity. If you don't have the answer, you look for answers before escalating.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Detail-Oriented:</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> You catch the typos, the missing attachments, and the scheduling conflicts before they happen.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Comfortable Managing Up:</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> You can remind stakeholders, including the CEO, when approvals, decisions, or follow-ups are needed.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Tech-Fluent:</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Quick to learn new tools (Google Workspace, Jira, HubSpot, Slack). Knowledge of QuickBooks is a plus.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Bilingual:</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Excellent written and spoken French and English.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">This role is NOT:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">A strategy or management role.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">A creative design or copywriting role.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">A passive \"wait-for-instructions\" assistant role.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">The Litmus Test</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">If we tell you we’re attending a conference in three months, and your first instinct is to draft a checklist for flights, hotel options, and booth materials without being asked, </span><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">we want to meet you.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Why Symetris?</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Symetris’ success is built on a smart balance between efficient processes and a strong team that truly believes the journey is just as important as the destination.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Our team members choose Symetris for:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Our long-term vision and strong values (heart, rigor, competence, transparency)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Our commitment to work-life balance (flexible schedule, flexible remote work, social activities during work hours)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Our collaborative, high-performing team (working with “A-Players”)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Our support for career growth (training, conferences, internal opportunities)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Working Conditions &amp; Benefits</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Compensation aligned with a junior-to-intermediate coordination role.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Group insurance plan</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Access to Dialogue (physical and mental telemedicine)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">An additional week off between Christmas and New Year’s, in addition to vacation time</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Flexible schedule, downtown office, and remote work options</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">—--------------------------------</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 18pt; font-weight: bold\">À propos de Symetris</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Experts en technologie Web depuis plus de 22 ans, Symetris est une équipe de 24 spécialistes réalisant des projets numériques d'envergure. Nos clients nous choisissent pour « l'Expérience Symetris » : une méthodologie AGILE rigoureuse et un accompagnement de proximité. Reconnus comme « </span><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Best Place to Work</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> » et dans le Top 10 des « </span><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Entreprises les plus saines</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> » au cours des deux dernières années, nous misons sur un équilibre entre rigueur professionnelle et relations humaines.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Le rôle : Garder le rythme</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Il s'agit d'un rôle de coordination pour une personne organisée, proactive et à l'aise dans la gestion de multiples détails essentiels.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Vous soutiendrez le PDG dans l'exécution marketing, les opérations, l'administration financière, la coordination RH et la logistique d'événements. Le travail est varié, concret et axé sur l'exécution.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Nous ne recherchons pas un stratège, un gestionnaire ou un simple exécutant passif. Nous cherchons quelqu'un capable de clarifier ce qui doit être fait, d'assurer un suivi constant et de faire progresser le travail sans avoir besoin de rappels.</span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 18pt; font-weight: bold\">Vos responsabilités</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">1. Exécution et coordination marketing (≈60 %)</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Déploiement de contenu :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Publier du contenu sur notre site Web, nos réseaux sociaux et nos infolettres. Vous veillez au respect du calendrier éditorial.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Contrôle du flux de production :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Coordonner le flux de travail pour nos balados et nos productions vidéo en gérant les collaborateurs externes (monteurs, rédacteurs et notre équipe offshore).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Coordination d'événements et de voyages :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Gérer la logistique concrète des événements, la réservation des voyages, l'organisation du matériel de kiosque et la logistique d'expédition pour les salons professionnels.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Soutien technique :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Maintenir notre portail HubSpot propre et opérationnel (envoi d'infolettres, mise à jour des listes de prospects et suivi des métriques de base).</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">2. Opérations et administration (≈40 %)</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Soutien au flux financier :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Soutenir le cycle de facturation mensuel et assurer le suivi des factures impayées. Vous vous assurez que les données sont prêtes et que les rappels sont envoyés.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Suivi des processus :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Garder les engagements internes du PDG organisés en mettant à jour les suivis financiers hebdomadaires et en signalant les échéances à venir.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Coordination RH et équipe :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Soutenir la préparation de la paie, traiter les remboursements de dépenses et gérer la logistique des activités </span><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-style: italic\">team building</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Soutien administratif général :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Gérer les tâches administratives récurrentes et ponctuelles qui favorisent le bon déroulement des opérations quotidiennes.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 18pt; font-weight: bold\">Est-ce vous ?</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Coordinateur proactif :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Vous traitez chaque tâche comme un résultat à livrer, pas seulement comme une case à cocher. Vous assurez un suivi constant jusqu'à la finalisation.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Débrouillard :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Vous êtes à l'aise avec l'ambiguïté. Si vous n'avez pas la réponse, vous la cherchez avant de solliciter de l'aide.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Soucieux du détail :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Vous repérez les coquilles, les pièces jointes manquantes et les conflits d'horaire avant qu'ils ne surviennent.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Capacité à « gérer vers le haut » :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Vous n'hésitez pas à relancer les parties prenantes, y compris le PDG, lorsque des approbations ou des décisions sont nécessaires.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Aise technologique :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Apprentissage rapide des outils (Google Workspace, Jira, HubSpot, Slack). La connaissance de QuickBooks est un atout.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Bilingue :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Excellente maîtrise du français et de l'anglais, tant à l'oral qu'à l'écrit.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Ce rôle n'est PAS :</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Un rôle de stratégie ou de direction.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Un rôle de conception créative ou de rédaction publicitaire.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Un rôle d'assistant passif qui « attend les instructions ».</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Le test décisif :</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> Si nous vous annonçons que nous participons à une conférence dans trois mois et que votre premier réflexe est de dresser une liste pour les vols, les options d'hôtel et le matériel de kiosque sans qu'on vous le demande, </span><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">nous voulons vous rencontrer</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 18pt; font-weight: bold\">Pourquoi Symetris ?</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Le succès de Symetris repose sur un équilibre entre des processus efficaces et une équipe solide qui croit sincèrement que le voyage est aussi important que la destination.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Nos membres choisissent Symetris pour :</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Notre vision à long terme et nos valeurs fortes (cœur, rigueur, compétence, transparence).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Notre engagement envers l'équilibre travail-vie personnelle (horaires flexibles, télétravail flexible, activités sociales pendant les heures de travail).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Notre équipe collaborative et performante (travailler avec des « A-Players »)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Notre soutien à la croissance professionnelle (formations, conférences, opportunités internes).</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Conditions de travail et avantages</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Rémunération alignée avec un rôle de coordination de niveau junior à intermédiaire.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Régime d'assurance collective.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Accès à Dialogue (télémédecine physique et mentale).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Une semaine de congé supplémentaire entre Noël et le jour de l'An, en plus des vacances.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Horaire flexible, bureau au centre-ville et options de télétravail.</span></li>\n</ul>",
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