Field Service Power Generation Technician

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    "Title": "Field Service Power Generation Technician",
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        "Longitude": "-83.62223",
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        "PostalCode": "48165",
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        "AddressLine1": "54250 Grand River",
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        "LocationName": "US, MI, New Hudson, Cummins Bridgeway Branch"
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    "ShortDescriptionStr": "As an individual contributor and technical specialist, serves as the primary customer support contact at the customer site. Performs complex to highly complex diagnostics, troubleshooting, moderately complex repairs, rebuilds, and preventative maintenance on all power generation systems, parts, and components. May provide technical guidance to less experienced Technicians. Adheres to established procedures and guidelines to enhance service workshop knowledge and skills.\n",
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    "ExternalDescriptionStr": "<p>We are looking for a talented <strong>Field Service Power Generation Technician / Mechanic</strong> to join our Distribution Business in <strong>New Hudson, MI.</strong></p>\n<p><strong>In this role, you will make an impact in the following ways:</strong></p>\n<ul>\n <li>Completing repair activities on generators or components&nbsp;</li>\n <li>Engaging with customers in a courteous and professional manner</li>\n <li>Perform maintenance/repairs utilizing diagnostic tools</li>\n <li>Maintain detailed records of service</li>\n <li>Adhere to Cummins Health, Safety &amp; Environmental policies</li>\n <li>Ongoing development/certifications on new and existing Cummins products</li>\n <li>Maintain own tools</li>\n</ul>",
    "ObjectVerNumberProfile": "1",
    "PrimaryLocationCountry": "US",
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    "ExternalPostedStartDate": "2026-04-21T13:46:37+00:00",
    "ExternalQualificationsStr": "<p>Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.<br /><br />Customer focus - Building strong customer relationships and delivering customer-centric solutions.<br /><br />Develops talent - Developing people to meet both their career goals and the organization’s goals.<br /><br />Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.<br /><br />Manages conflict - Handling conflict situations effectively, with a minimum of noise.<br /><br />Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.<br /><br />Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.<br /><br />Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.<br /><br />Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.<br /><br />Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.<br /><br />Power Generation Systems Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.<br /><br />Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.<br /><br />Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.<br /><br />Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.<br /><br />Values differences - Recognizing the value that different perspectives and cultures bring to an organization.</p>",
    "InternalQualificationsStr": "<p>-    A current valid license is required for this role<br />-    This role requires a 5 year motor vehicle report, free from major violations<br />-    This role requires applicant to pass a Department of Transportation (DOT) physical<br />-    3 years driving experience<br />-    This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use<br />-    Federal law requires a CDL holder to be 21 years of age or older, applicant must be 21 years of age</p><p>-    A CDL may be required to obtain upon hire<br />-    Federal law requires a CDL holder to be 21 years of age or older</p>",
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        "Longitude": "-83.61632",
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    "ExternalResponsibilitiesStr": "<p><strong>In order to be successful in this role you will need the following:</strong></p><ul><li>Broad mechanical and electrical repair and maintenance abilities.</li><li>High Voltage / Low Voltage experience.</li><li>Advanced experience with electrical repair and maintenance </li><li>Proficient Diesel Engine experience.</li><li>Advanced troubleshooting and repairs of generators, transfer switches, and auxiliary components.</li><li>Setup, troubleshoot and repair basic paralleling generator systems.</li><li>Understanding switchgear schematics.</li><li>Ability to train Entry/Intermediate Technicians/Mechanics.</li></ul><p><strong>Compensation and Benefits Base</strong></p><p> Salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.</p><p><strong>Education, Licenses, Certifications: </strong>Apprentice Certified Power Generation/ Electrical Technician (Preferred), Vocational diploma from relevant technical institution, Current relevant electrical certification, Locally valid driving permit, this position may require licensing for compliance with export controls or sanctions regulations. <br /><br /><strong>Experience: </strong>Basic level field service work experience, Intermediate level knowledge of and/or experience with of power generation products, High Voltage/ Low Voltage experience, Customer service experience</p>",
    "InternalResponsibilitiesStr": "<p><strong>In order to be successful in this role you will need the following:</strong></p><ul><li>Broad mechanical and electrical repair and maintenance abilities.</li><li>High Voltage / Low Voltage experience.</li><li>Advanced experience with electrical repair and maintenance </li><li>Proficient Diesel Engine experience.</li><li>Advanced troubleshooting and repairs of generators, transfer switches, and auxiliary components.</li><li>Setup, troubleshoot and repair basic paralleling generator systems.</li><li>Understanding switchgear schematics.</li><li>Ability to train Entry/Intermediate Technicians/Mechanics.</li></ul><p><strong>Compensation and Benefits Base</strong></p><p> Salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.</p><p><strong>Education, Licenses, Certifications: </strong>Apprentice Certified Power Generation/ Electrical Technician (Preferred), Vocational diploma from relevant technical institution, Current relevant electrical certification, Locally valid driving permit, this position may require licensing for compliance with export controls or sanctions regulations. <br /><br /><strong>Experience: </strong>Basic level field service work experience, Intermediate level knowledge of and/or experience with of power generation products, High Voltage/ Low Voltage experience, Customer service experience</p>",
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