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Customer Experience Specialist

4e6046c8 72c8 4892 A62b A591b35cc498 19000101 000001 · Corporate Office, Hobart, IN, US, Hobart, IN · Active · $39,000–$42,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company4e6046c8 72c8 4892 A62b A591b35cc498 19000101 000001
TitleCustomer Experience Specialist
Normalized title-
Department / team-
LocationCorporate, IN, United States
Work model-
Employment typeFull Time
Salary$39,000–$42,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-19 / 2026-06-20
Changed / last seen2026-06-20 / 2026-06-20

Related slices

PageWhat it containsOpen
Company jobsActive postings from 4e6046c8 72c8 4892 A62b A591b35cc498 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Corporate.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company4e6046c8 72c8 4892 A62b A591b35cc498 19000101 000001
Source3fe4b45a-d4bc-4b4e-9531-5dc0d940d5c7
ATS providerADP Workforce Now Recruiting

Description

CUSTOMER EXPERIENCE SPECIALIST – JOB DESCRIPTION Customer Experience Specialist Responsibilities: The Customer Experience Specialist is responsible for executing, organizing, and monitoring customer experience strategies to ensure optimized interaction between the Company and customers. The Customer Experience Specialist will also manage Human Resources front desk duties and customer experience as such. The Customer Experience Specialist reports directly to the Training and Development Manager. Customer Experience Specialist duties will include, but are not limited to: Monitor customer experience through website, contact us, social media (Facebook, Indeed, Glassdoor, and Instagram) phone messaging and in store visits (as directed by Training and Development Manager) across all brands Execute customer experience through multiple channels including, but not limited to retail sets/layouts, customer rewards program and brand standards Monitor and communicate community outreach through networking functions, community events, donation requests as directed by executive team Create and maintain metrics and reports on customer experience activities that detail effectiveness and business impact Consistently monitor customer experience (both traditional and social) to identify opportunities and trends; leverage insights to protect and promote the brands while managing customer compliments and concerns Manage Human Resources front desk and oversee administrative duties, including supply management and company coffee orders Experience/Qualifications: BS/BA in Communications, Marketing, Public Relations or related field Strong interpersonal skills; friendly and outgoing personality Ability to establish and meet strict deadlines and to quickly develop clear priorities Strong communication, writing and presentation skills Complete understanding of social media channels Strong understanding of retail industry; customer insight and needs Preferred Skills: Three (3) to five (5) years in communications, marketing, public relations or equivalent experience, preferably in multi-unit retail Knowledge of retail, wholesale fuel, liquor, farm market and restaurant industries Hours: The Customer Experience Specialist is a full-time position and works a minimum of 40 hours per week Salary/Income: The Customer Experience Specialist is non-exempt, hourly position

Full job record

Job ID7feae52557977d18ca1ce32bffa6292cbb4d26bf
Org ID6e7d769e-708a-4a4e-bf9a-0d82b71d6487
Source ID3fe4b45a-d4bc-4b4e-9531-5dc0d940d5c7
Board ID3fe4b45a-d4bc-4b4e-9531-5dc0d940d5c7
Provideradp_workforcenow
Provider Job Key619152
TitleCustomer Experience Specialist
Normalized Title—
Statusactive
Activeyes
Location TextCorporate Office, Hobart, IN, US, Hobart, IN
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionIN
CityCorporate
Salary Raw39000.00 To 42000.00 (USD) Annually
Salary Min39,000
Salary Max42,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4e6046c8-72c8-4892-a62b-a591b35cc498&ccId=19000101_000001&lang=en_US&type=JS&jobId=619152&jwId=9201573926296_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4e6046c8-72c8-4892-a62b-a591b35cc498&ccId=19000101_000001&lang=en_US&type=JS&jobId=619152&jwId=9201573926296_1
First Seen At2026-06-20 13:13:08Z
Last Seen At2026-06-20 13:13:08Z
Last Checked At2026-06-20 13:13:08Z
Last Changed At2026-06-20 13:13:08Z
Inactive At—
Source Posted At2026-06-19 15:00:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=4e6046c8-72c8-4892-a62b-a591b35cc498|19000101_000001/date=2026-06-20/2026-06-20T13-13-07-739Z-155acacbe89b5732413df4ead6657ea47638c3da74deb286b52460aa0e2ba0bc.json
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    "requisitionDescription": "<div><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;text-align:center;' id=\"isPasted\"><strong><span style=\"font-size:13px;font-family:Calibri;\">CUSTOMER EXPERIENCE SPECIALIST &ndash; JOB DESCRIPTION</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;text-align:center;'><span style=\"font-size:13px;font-family:Calibri;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"font-size:13px;font-family:Calibri;\">Customer Experience Specialist Responsibilities:</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:13px;font-family:Calibri;\">The Customer Experience Specialist is responsible for executing, organizing, and monitoring customer experience strategies to ensure optimized interaction between the Company and customers. &nbsp;The Customer Experience Specialist will also manage Human Resources front desk duties and customer experience as such. 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