Patient Services Representative

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    "description_html": "<p><strong>Rediscover Purpose with ADVENT</strong></p><p>At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.</p><p><br></p><p><strong>Now Hiring: Patient Services Representative</strong></p><p><br></p><p><strong>Location: Eden Prairie, MN</strong></p><p><br></p><p>Be the welcoming face that sets the tone for a patient's entire experience at ADVENT.</p><p><br></p><p>As a <strong>Patient Services Representative </strong>you’ll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.</p><p><br></p><p><strong>What You’ll Do as a PSR:</strong></p><ul><li>Greet patients warmly and check them in using our Electronic Health Record (EHR) system</li><li>Coordinate and order sleep study devices</li><li>Review upcoming schedules to confirm insurance and patient documentation are complete</li><li>Schedule appointments and manage patient flow for a smooth clinic experience</li><li>Answer incoming calls and provide overflow support to the call center as needed</li><li>Open and close the clinic following established protocols</li><li>Ensure proper documentation, process payments, and support daily clinic operations</li><li>Order medical supplies and pharmaceuticals as needed</li></ul><p><strong>What You’ll Do as a MA:</strong></p><ul><li>Play a key role in delivering exceptional hands-on care while supporting a positive, team-oriented clinic environment</li><li>Ensure a smooth and seamless patient experience throughout the day</li><li>Collaborate closely with clinical staff to support quality care</li><li>Room patients and accurately document medical history and vitals in the EMR</li><li>Welcome patients warmly and assist with scheduling needs</li></ul><p><strong>What You Bring:</strong></p><ul><li>Strong time management skills and the ability to multitask effectively</li><li>Experience working with performance-based goals or metrics</li><li>Experience with insurance</li><li>A customer-first mindset and excellent communication skills</li><li>Tech-savvy with experience in Microsoft Office and Electronic Health Records</li><li>High attention to detail and accuracy</li><li>A problem-solver who thrives in a fast-paced environment</li><li>A positive, team-oriented attitude and strong work ethic</li><li>Ability to train at our Woodbury and Blaine clinics</li><li>Valid driver license</li></ul><p><br></p><p><strong>Why Choose ADVENT:</strong></p><ul><li>16+ days PTO (prorated first year) + paid holidays</li><li>Health, dental, and vision coverage with employer-paid HRA</li><li>401k match &amp; life insurance</li><li>Regular business hours—no nights or weekends</li><li>A culture that values solutions and encourages growth</li><li>Schedule: Monday, Tuesday, Thursday and Friday: 7am-5pm</li><li>This is a full-time, 32hr flex position</li></ul><p>Explore more at: <a href=\"https://adventknows.com/careers\"><u>ADVENT Careers Website</u></a></p><p><br></p>",
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      "datePosted": "2026-06-03T14:42:24-05:00",
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