Customer Growth Manager - Enterprise

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    "description": "<p><span style=\"font-size: 10pt\">Location: Atlanta, GA</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Office Attendance: 4 days per week minimum</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Who is Splitit</span></p>\n<p><span style=\"font-size: 10pt\">Consumers want control of how they pay for things they want and need. Our vision is to help consumers responsibly leverage the credit they’ve already earned in new and impactful ways</span><span style=\"font-size: 10pt; font-style: italic\">.</span><span style=\"font-size: 10pt\"> Splitit is the only payment platform that enables consumers to use their existing credit to split purchases into smaller payments to pay overtime with no interest, applications, credit check, or fees. That keeps more money in the hands of shoppers to use as they want.  Our culture is an environment of innovation, inspiration, and open communication. We live by the following values: Unique Perspective. Unwavering Courage. Bold Determination. Deliver Impact. Our values make up the essence of who we are and how we make business decisions. They also shape the way we hire- so if you work with us, you will likely embody these too. Splitit operates globally and has offices in Atlanta and Tel Aviv. Our Atlanta based team works in the office 4 days per week, with the flexibility to work remotely one day per week. </span></p>\n<p><span style=\"font-size: 10pt\"><br></span><span style=\"font-size: 12pt\">What You’ll Do</span></p>\n<p><span style=\"font-size: 10pt\">We’re looking for a growth-minded </span><span style=\"font-size: 10pt; font-weight: bold\">Customer  Growth  Manager</span><span style=\"font-size: 10pt\"> to help our merchants  unlock the full potential of Splitit’s installment solutions. You won’t just be managing accounts—you’ll be a strategic partner, driving adoption, usage, and measurable business outcomes. Reporting to the Head of Customer Growth  and Engagement , you’ll have the opportunity to shape how clients grow with us and how Splitit grows with them.</span></p>\n<p><span style=\"font-size: 10pt\">As a </span><span style=\"font-size: 10pt; font-weight: bold\">Customer  Growth  Manager</span><span style=\"font-size: 10pt\"> you will:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Build trusted, executive-level relationships that inspire confidence and collaboration.</span></li>\n<li><span style=\"font-size: 10pt\">Accelerate product adoption and usage across merchant  portfolios by identifying untapped opportunities and helping merchants  realize immediate wins.</span></li>\n<li><span style=\"font-size: 10pt\">Partner with merchants  to co-create growth strategies that drive revenue, conversion, and long-term retention.</span></li>\n<li><span style=\"font-size: 10pt\">Use data and insights to uncover patterns, recommend optimizations, and surface new use cases.</span></li>\n<li><span style=\"font-size: 10pt\">Deliver compelling presentations that influence senior stakeholders and highlight measurable impact.</span></li>\n<li><span style=\"font-size: 10pt\">Proactively anticipate merchant/customer  needs, solving challenges before they surface and positioning Splitit as a strategic driver of growth.</span></li>\n<li><span style=\"font-size: 10pt\">Collaborate closely with Product, Marketing, and Sales to ensure customers’ voices are heard and translated into innovation.</span></li>\n<li><span style=\"font-size: 10pt\">Lead engaging training sessions and workshops that empower merchants/customers  to get more value from Splitit.</span></li>\n<li><span style=\"font-size: 10pt\">Act as a thought partner—bringing fresh perspectives, market knowledge, and strategic guidance to every interaction.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Your Qualifications</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Bachelor’s degree in business administration, marketing, technology or related field</span></li>\n<li><span style=\"font-size: 10pt\">5+ years of successful experience in client success or account management in the Financial Technology or BNPL industry</span></li>\n<li><span style=\"font-size: 10pt\">Fintech industry experience a must (card processing experience necessary)</span></li>\n<li><span style=\"font-size: 10pt\">Startup experience a plus</span></li>\n<li><span style=\"font-size: 10pt\">Demonstrated expertise in utilizing advanced analytical platforms (e.g., Looker, Tableau) to extract actionable insights from complex data sets and drive data-informed decision-making in a client-facing environment</span></li>\n<li><span style=\"font-size: 10pt\">Proven ability to leverage AI-powered tools for predictive analytics, proactive client outreach, and personalized customer experiences</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Highly self-motivated and results-oriented with a proven track record of taking initiative, working autonomously, and exceeding performance goals in a fast-paced environment</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Strong analytical and problem-solving skills, with the ability to quickly identify patterns, diagnose issues, and develop effective solutions</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Splitit is an equal opportunity employer, meaning all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  We ensure that all individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</span></p>",
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