Diesel Tech I

{
  "content_hash": "c3eca96e85a96b29e3fbb16b5b9b46053cea991e408345365310ea7c42262d77",
  "source_hash": "73788a75647f134ed50f7af73c45e23cfc1105827fc55caddf70ec5bf7b9e695",
  "last_changed_at": "2026-06-03T10:01:49.450Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "IRMO, SC 29063; 7440 BROAD RIVER ROAD, IRMO, SC, 29063, USA",
    "city": "IRMO",
    "region": "SC",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T19:53:04.503Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "IRMO, SC 29063; 7440 BROAD RIVER ROAD, IRMO, SC, 29063, USA",
      "city": "IRMO",
      "region": "SC",
      "country": "United States",
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "city": "IRMO",
    "jobId": 231856,
    "level": "",
    "endDate": "",
    "legalId": 4250,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Diesel Tech I",
    "location": "IRMO, SC 29063",
    "startDate": "",
    "clientCode": "11708",
    "remoteType": "Optional Work from Home",
    "description": "<h3>Job Title: Diesel Tech I</h3>\r\n\r\n<h3>Company Overview:</h3>\r\n\r\n<p>At Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle repair industry. Since our inception, we have been committed to providing cutting-edge diagnostic tools, repair information, and world-class training to our clients. Our mission is to empower technicians and repair facilities with the knowledge and tools they need to efficiently diagnose and repair vehicles, ultimately reducing downtime and improving profitability. At Diesel Laptops, we pride ourselves on fostering a collaborative and innovative work environment where every team member is valued and has the opportunity to grow.&nbsp;</p>\r\n\r\n<p><strong>Key Responsibilities</strong></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Manage incoming calls and customer service inquiries; provide first level contact and convey resolutions to customer issues by walking customers through a problem solving process.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Track, route and properly escalate unresolved queries to the next level of support.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Identify and assess customers&rsquo; needs to achieve customer satisfaction; follow up with customers, provide feedback and see problems through to resolution.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ensure proper recording, documentation and closure by creating detailed records regarding reported requests, issues, and solutions; update customer data and produce activity reports.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Utilize excellent customer service skills and exceed customers&#39; expectations.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Preserve and grow knowledge of help desk procedures, products and services; recommend procedure modifications and/or improvements.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Adhere to all company policies, procedures, and controls; follow communication procedures, guidelines, and policies.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Other duties as assigned</span></span></li>\r\n</ul>\r\n\r\n<h3>What We Offer:</h3>\r\n\r\n<ul>\r\n\t<li>Competitive salary and benefits package.</li>\r\n\t<li>Opportunity to work with a passionate and innovative team.</li>\r\n\t<li>Career growth and development opportunities.</li>\r\n\t<li>Collaborative and dynamic work environment.</li>\r\n</ul>\r\n",
    "jobCategory": "",
    "salaryRange": "",
    "socialMedia": {
      "xLink": {
        "text": "Diesel%2520Laptops%2520Llc%2520Job%2520Opportunity%2520Diesel%2520Tech%2520I"
      },
      "emailLink": {
        "subject": "Diesel%20Laptops%20Llc%20Job%20Opportunity%20Diesel%20Tech%20I",
        "summary": "Job%20Title%3A%20Diesel%20Tech%20I%0D%0A%0D%0ACompany%20Overview%3A%0D%0A%0D%0AAt%20Diesel%20Laptops%2C%20we%20are%20dedicated%20to%20revolutionizing%20the%20commercial%20truck%20and%20off-highway%20vehicle%20repair%20industry.%20Since%20our%20inception%2C%20we%20have%20been%20committed%20to%20providing%20cutting-edge%20diagnostic%20tools%2C%20repair%20information%2C%20and%20world-class%20training%20to%20our%20clients.%20Our%20mission%20is%20to%20empower%20technicians%20and%20repair%20facilities%20with%20the%20knowledge%20and%20tools%20they%20need%20to%20efficiently%20diagnose%20and%20repair%20vehicles%2C%20ultimately%20reducing%20downtime%20and%20improving%20profitability.%20At%20Diesel%20Laptops%2C%20we%20pride%20ourselves%20on%20fostering%20a%20collaborative%20and%20innovative%20work%20environment%20where%20every%20team%20member%20is%20valued%20and%20has%20the%20opportunity%20to%20grow.%C2%0D%0A%0D%0AKey%20Responsibilities%0D%0A%0D%0A%0D%0A%09Manage%20incoming%20calls%20and%20customer%20service%20inquiries%3B%20provide%20first%20level%20contact%20and%20convey%20resolutions%20to%20customer%20issues%20by%20walking%20customers%20through%20a%20problem%20solving%20process.%0D%0A%09Track%2C%20route%20and%20properly%20escalate%20unresolved%20queries%20to%20the%20next%20level%20of%20support.%0D%0A%09Identify%20and%20assess%20customers%E2%80%99%20needs%20to%20achieve..."
      },
      "facebookLink": {
        "redirectUri": "",
        "facebookAppId": "773759036043100"
      },
      "linkedInLink": {}
    },
    "isQuickApply": false,
    "positionType": "Full Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Diesel Tech I\",\"identifier\":\"J11708231856\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/77ED6A49323E4BCCE5DDBC224A69EB7F/jobs/231856\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=77ED6A49323E4BCCE5DDBC224A69EB7F\",\"datePosted\":\"2026-06-02\",\"description\":\"Job DetailsJob Location: IRMO, SC 29063Position Type: Full TimeEducation Level: NoneTravel Percentage: NoneJob Title: Diesel Tech I\\r\\n\\r\\nCompany Overview:\\r\\n\\r\\nAt Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle repair industry. Since our inception, we have been committed to providing cutting-edge diagnostic tools, repair information, and world-class training to our clients. Our mission is to empower technicians and repair facilities with the knowledge and tools they need to efficiently diagnose and repair vehicles, ultimately reducing downtime and improving profitability. At Diesel Laptops, we pride ourselves on fostering a collaborative and innovative work environment where every team member is valued and has the opportunity to grow.&nbsp;\\r\\n\\r\\nKey Responsibilities\\r\\n\\r\\n\\r\\n\\tManage incoming calls and customer service inquiries; provide first level contact and convey resolutions to customer issues by walking customers through a problem solving process.\\r\\n\\tTrack, route and properly escalate unresolved queries to the next level of support.\\r\\n\\tIdentify and assess customers&rsquo; needs to achieve customer satisfaction; follow up with customers, provide feedback and see problems through to resolution.\\r\\n\\tEnsure proper recording, documentation and closure by creating detailed records regarding reported requests, issues, and solutions; update customer data and produce activity reports.\\r\\n\\tUtilize excellent customer service skills and exceed customers&#39; expectations.\\r\\n\\tPreserve and grow knowledge of help desk procedures, products and services; recommend procedure modifications and/or improvements.\\r\\n\\tAdhere to all company policies, procedures, and controls; follow communication procedures, guidelines, and policies.\\r\\n\\tOther duties as assigned\\r\\n\\r\\n\\r\\nWhat We Offer:\\r\\n\\r\\n\\r\\n\\tCompetitive salary and benefits package.\\r\\n\\tOpportunity to work with a passionate and innovative team.\\r\\n\\tCareer growth and development opportunities.\\r\\n\\tCollaborative and dynamic work environment.\\r\\n\\r\\nQualificationsPreferred Qualifications\\r\\n\\r\\n\\r\\n\\tStrong background with computers, either through previous work experience or education\\r\\n\\tCustomer service oriented with strong communication skills (both oral and written)\\r\\n\\tKnowledge of software installation process\\r\\n\\tKnowledge of commercial diesel truck and heavy equipment\\r\\n\\tGeneral troubleshooting and multi-tasking skills; willing to learn product-specific troubleshooting\\r\\n\\tMust be a team player with the ability to help others with troubleshooting\\r\\n\\t5+ years of Diesel Technician experience in a dealer or fleet setting\\r\\n\\tProficient with advanced diagnostics: software and diagnostic troubleshooting\\r\\n\\tExperience troubleshooting and repairing electrical issues for heavy-duty equipment and diesel trucks preferred\\r\\n\\tExperience removing and replacing components on diesel engines and automatic and manual transmissions preferred\\r\\n\\r\\n\",\"responsibilities\":\"Job Title: Diesel Tech I\\r\\n\\r\\nCompany Overview:\\r\\n\\r\\nAt Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle repair industry. Since our inception, we have been committed to providing cutting-edge diagnostic tools, repair information, and world-class training to our clients. Our mission is to empower technicians and repair facilities with the knowledge and tools they need to efficiently diagnose and repair vehicles, ultimately reducing downtime and improving profitability. At Diesel Laptops, we pride ourselves on fostering a collaborative and innovative work environment where every team member is valued and has the opportunity to grow.&nbsp;\\r\\n\\r\\nKey Responsibilities\\r\\n\\r\\n\\r\\n\\tManage incoming calls and customer service inquiries; provide first level contact and convey resolutions to customer issues by walking customers through a problem solving process.\\r\\n\\tTrack, route and properly escalate unresolved queries to the next level of support.\\r\\n\\tIdentify and assess customers&rsquo; needs to achieve customer satisfaction; follow up with customers, provide feedback and see problems through to resolution.\\r\\n\\tEnsure proper recording, documentation and closure by creating detailed records regarding reported requests, issues, and solutions; update customer data and produce activity reports.\\r\\n\\tUtilize excellent customer service skills and exceed customers&#39; expectations.\\r\\n\\tPreserve and grow knowledge of help desk procedures, products and services; recommend procedure modifications and/or improvements.\\r\\n\\tAdhere to all company policies, procedures, and controls; follow communication procedures, guidelines, and policies.\\r\\n\\tOther duties as assigned\\r\\n\\r\\n\\r\\nWhat We Offer:\\r\\n\\r\\n\\r\\n\\tCompetitive salary and benefits package.\\r\\n\\tOpportunity to work with a passionate and innovative team.\\r\\n\\tCareer growth and development opportunities.\\r\\n\\tCollaborative and dynamic work environment.\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"DIESEL LAPTOPS LLC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=77ED6A49323E4BCCE5DDBC224A69EB7F\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"7440 BROAD RIVER ROAD\",\"addressLocality\":\"IRMO\",\"addressRegion\":\"SC\",\"postalCode\":29063,\"addressCountry\":\"USA\"}},\"qualifications\":\"Preferred Qualifications\\r\\n\\r\\n\\r\\n\\tStrong background with computers, either through previous work experience or education\\r\\n\\tCustomer service oriented with strong communication skills (both oral and written)\\r\\n\\tKnowledge of software installation process\\r\\n\\tKnowledge of commercial diesel truck and heavy equipment\\r\\n\\tGeneral troubleshooting and multi-tasking skills; willing to learn product-specific troubleshooting\\r\\n\\tMust be a team player with the ability to help others with troubleshooting\\r\\n\\t5+ years of Diesel Technician experience in a dealer or fleet setting\\r\\n\\tProficient with advanced diagnostics: software and diagnostic troubleshooting\\r\\n\\tExperience troubleshooting and repairing electrical issues for heavy-duty equipment and diesel trucks preferred\\r\\n\\tExperience removing and replacing components on diesel engines and automatic and manual transmissions preferred\\r\\n\\r\\n\",\"experienceRequirements\":\"Preferred Qualifications\\r\\n\\r\\n\\r\\n\\tStrong background with computers, either through previous work experience or education\\r\\n\\tCustomer service oriented with strong communication skills (both oral and written)\\r\\n\\tKnowledge of software installation process\\r\\n\\tKnowledge of commercial diesel truck and heavy equipment\\r\\n\\tGeneral troubleshooting and multi-tasking skills; willing to learn product-specific troubleshooting\\r\\n\\tMust be a team player with the ability to help others with troubleshooting\\r\\n\\t5+ years of Diesel Technician experience in a dealer or fleet setting\\r\\n\\tProficient with advanced diagnostics: software and diagnostic troubleshooting\\r\\n\\tExperience troubleshooting and repairing electrical issues for heavy-duty equipment and diesel trucks preferred\\r\\n\\tExperience removing and replacing components on diesel engines and automatic and manual transmissions preferred\\r\\n\\r\\n\",\"validThrough\":\"2026-07-31\",\"educationRequirements\":\"None\"}",
    "applyAvailable": true,
    "educationLevel": "None",
    "qualifications": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Preferred Qualifications</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Strong background with computers, either through previous work experience or education</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Customer service oriented with strong communication skills (both oral and written)</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Knowledge of software installation process</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Knowledge of commercial diesel truck and heavy equipment</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">General troubleshooting and multi-tasking skills; willing to learn product-specific troubleshooting</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be a team player with the ability to help others with troubleshooting</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">5+ years of Diesel Technician experience in a dealer or fleet setting</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proficient with advanced diagnostics: software and diagnostic troubleshooting</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience troubleshooting and repairing electrical issues for heavy-duty equipment and diesel trucks preferred</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience removing and replacing components on diesel engines and automatic and manual transmissions preferred</span></span></li>\r\n</ul>\r\n",
    "descriptionTitle": "Description",
    "travelPercentage": "None",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-08-13T15:50:59.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 231856,
    "isHotJob": false,
    "jobTitle": "Diesel Tech I",
    "postedOn": "",
    "locations": "IRMO, SC 29063",
    "remoteType": "Optional Work from Home",
    "description": "Job Title: Diesel Tech I\r\n\r\nCompany Overview:\r\n\r\nAt Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle r...",
    "positionType": "Full Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/231856",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 17884
  },
  "detail_errors": []
}