Quality and Compliance Supervisor

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    "jobTitle": "Quality and Compliance Supervisor",
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    "description": "<h1><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-variant:small-caps;\"><u><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">POSITION SUMMARY</span></span></u></span></span></span></h1>\n\n<h1><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-variant:small-caps;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-variant:normal;\"><span style=\"font-weight:normal;\">The Quality and Compliance Supervisor will support the organization’s quality assurance and compliance initiatives by supervising day-to-day quality and compliance operations, monitoring contractual and regulatory requirements, and supporting continuous improvement efforts across programs and departments. This role serves as a liaison between Quality and Compliance leadership, Operations teams, and Program leadership to ensure organizational adherence to Medicaid, State, Federal, and contractual requirements.</span></span></span></span></span></span></span></h1>\n\n<h1><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-variant:small-caps;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-variant:normal;\"><span style=\"font-weight:normal;\">The Quality and Compliance Supervisor is responsible for overseeing audits, investigations, corrective action planning, reporting, staff support, and compliance tracking activities while promoting a culture of accountability, quality improvement, and operational excellence. This position requires strong analytical, organizational, project management, and leadership skills, as well as the ability to manage multiple priorities in a fast-paced environment.</span></span></span></span></span></span></span></h1>\n\n<h1 style=\"margin-top:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-variant:small-caps;\"><u><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">ROLE AND ESSENTIAL FUNCTIONS</span></span></u></span></span></span></h1>\n\n<ul>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Supervise and support Quality and Compliance team members in daily operations, workload management, and professional development </span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Conduct routine coaching and performance evaluations with staff</span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Support corrective action plans and development planning with staff</span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Assist with onboarding and training team members</span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Establish clear expectations and ensure adherence to the score card measurements</span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Maintain detailed understanding of all current AFA contracts, provider manuals, policies, and applicable State and Federal regulations </span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Serve as a subject matter resource regarding contract compliance, program requirements, and quality assurance processes </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Act as a liaison between Program Managers, Executive Directors, Operations teams, and other departments to resolve compliance concerns, contractual issues, audit findings, and operational risks </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Assist with the implementation and oversight of quality assurance and compliance programs, systems, and initiatives across the organization </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Coordinate and oversee internal and external audits, Requests for Information (RFI), subpoenas, surveys, and regulatory reviews </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Facilitate cross-department collaboration to compile accurate and timely audit documentation while maintaining compliance with HIPAA and contractual requirements </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Review audit findings, identify trends and risks, and provide recommendations to leadership to support quality improvement initiatives </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Monitor and oversee complaint tracking, investigations, trending analysis, and escalation processes </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Support departments in developing and implementing corrective and preventative action plans to resolve compliance and quality concerns </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Research, analyze, and communicate changes in legislation, regulations, contracts, and program requirements that may impact operations or organizational compliance </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Assist in the development, implementation, and maintenance of policies, procedures, forms, reporting tools, and internal controls to support compliance objectives </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Develop and maintain reports, metrics, dashboards, and tracking systems to measure organizational performance and compliance outcomes </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Lead or support quality improvement initiatives utilizing structured problem-solving and process improvement methodologies </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Assist with the development and delivery of staff trainings related to quality assurance, compliance requirements, audits, and contractual obligations </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Monitor completion of required trainings and compliance activities to ensure contractual and regulatory standards are met </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Communicate key risks, audit results, and compliance concerns to leadership to support informed decision-making and operational improvements </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Independently manage and prioritize multiple projects and assignments while meeting strict deadlines </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Occasionally work evenings or weekends as needed to support audits, deadlines, or high-volume demands </span></span></span></span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#222222;\">Perform other work-related duties as assigned</span></span></span></span></span></span></span></li>\n</ul>",
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This role serves as a liaison between Quality and Compliance leadership, Operations teams, and Program leadership to ensure organizational adherence to Medicaid, State, Federal, and contractual requirements.\\n\\nThe Quality and Compliance Supervisor is responsible for overseeing audits, investigations, corrective action planning, reporting, staff support, and compliance tracking activities while promoting a culture of accountability, quality improvement, and operational excellence. This position requires strong analytical, organizational, project management, and leadership skills, as well as the ability to manage multiple priorities in a fast-paced environment.\\n\\nROLE AND ESSENTIAL FUNCTIONS\\n\\n\\n\\tSupervise and support Quality and Compliance team members in daily operations, workload management, and professional development \\n\\tConduct routine coaching and performance evaluations with staff\\n\\tSupport corrective action plans and development planning with staff\\n\\tAssist with onboarding and training team members\\n\\tEstablish clear expectations and ensure adherence to the score card measurements\\n\\tMaintain detailed understanding of all current AFA contracts, provider manuals, policies, and applicable State and Federal regulations \\n\\tServe as a subject matter resource regarding contract compliance, program requirements, and quality assurance processes \\n\\tAct as a liaison between Program Managers, Executive Directors, Operations teams, and other departments to resolve compliance concerns, contractual issues, audit findings, and operational risks \\n\\tAssist with the implementation and oversight of quality assurance and compliance programs, systems, and initiatives across the organization \\n\\tCoordinate and oversee internal and external audits, Requests for Information (RFI), subpoenas, surveys, and regulatory reviews \\n\\tFacilitate cross-department collaboration to compile accurate and timely audit documentation while maintaining compliance with HIPAA and contractual requirements \\n\\tReview audit findings, identify trends and risks, and provide recommendations to leadership to support quality improvement initiatives \\n\\tMonitor and oversee complaint tracking, investigations, trending analysis, and escalation processes \\n\\tSupport departments in developing and implementing corrective and preventative action plans to resolve compliance and quality concerns \\n\\tResearch, analyze, and communicate changes in legislation, regulations, contracts, and program requirements that may impact operations or organizational compliance \\n\\tAssist in the development, implementation, and maintenance of policies, procedures, forms, reporting tools, and internal controls to support compliance objectives \\n\\tDevelop and maintain reports, metrics, dashboards, and tracking systems to measure organizational performance and compliance outcomes \\n\\tLead or support quality improvement initiatives utilizing structured problem-solving and process improvement methodologies \\n\\tAssist with the development and delivery of staff trainings related to quality assurance, compliance requirements, audits, and contractual obligations \\n\\tMonitor completion of required trainings and compliance activities to ensure contractual and regulatory standards are met \\n\\tCommunicate key risks, audit results, and compliance concerns to leadership to support informed decision-making and operational improvements \\n\\tIndependently manage and prioritize multiple projects and assignments while meeting strict deadlines \\n\\tOccasionally work evenings or weekends as needed to support audits, deadlines, or high-volume demands \\n\\tPerform other work-related duties as assigned\\nQualificationsQUALIFICATIONS \\n\\n \\n\\nMINIMUM QUALIFICATIONS\\n\\n\\n\\tBachelor’s degree in public policy, Social Sciences, Business Administration, Healthcare Administration, or related field; or equivalent combination of education and experience \\n\\tMinimum of 2 years of experience in quality assurance, compliance, auditing, healthcare administration, Medicaid programs, or related field \\n\\tPrevious experience coordinating audits, compliance reviews, corrective action plans, or regulatory reporting activities \\n\\tDemonstrated leadership, supervisory, or team lead experience preferred \\n\\tKnowledge of Medicaid, State, and Federal regulations and contractual compliance requirements \\n\\tStrong project management, organizational, analytical, and problem-solving skills \\n\\tAbility to manage multiple priorities and deadlines with limited supervision \\n\\tExcellent written and verbal communication skills \\n\\tStrong attention to detail and ability to maintain confidentiality \\n\\tExperience using Microsoft Office applications including Word, Excel, Outlook, and PowerPoint \\n\\tAbility to learn and become proficient in all Acumen-specific systems and programs \\n\\tValid driver’s license within state of residence and valid automobile insurance\\n\\n\\n \\n\\nPREFERRED QUALIFICATIONS\\n\\n\\n\\tExperience conducting Medicaid audits and regulatory reviews \\n\\tExperience with quality improvement methodologies and process improvement tools \\n\\tKnowledge of HIPAA requirements and healthcare compliance standards \\n\\tExperience analyzing data, identifying trends, and presenting findings to leadership \\n\\tExperience developing or facilitating staff training programs \\n\\tPrevious experience in social services, healthcare operations, or managed care environments\\n\\n\\nCOMMUNICATION SKILLS\\n\\n\\n\\tExcellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues\\n\\tAbility to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities\\n\\tAbility to maintain confidentiality\\n\",\"responsibilities\":\"POSITION SUMMARY\\n\\nThe Quality and Compliance Supervisor will support the organization’s quality assurance and compliance initiatives by supervising day-to-day quality and compliance operations, monitoring contractual and regulatory requirements, and supporting continuous improvement efforts across programs and departments. This role serves as a liaison between Quality and Compliance leadership, Operations teams, and Program leadership to ensure organizational adherence to Medicaid, State, Federal, and contractual requirements.\\n\\nThe Quality and Compliance Supervisor is responsible for overseeing audits, investigations, corrective action planning, reporting, staff support, and compliance tracking activities while promoting a culture of accountability, quality improvement, and operational excellence. This position requires strong analytical, organizational, project management, and leadership skills, as well as the ability to manage multiple priorities in a fast-paced environment.\\n\\nROLE AND ESSENTIAL FUNCTIONS\\n\\n\\n\\tSupervise and support Quality and Compliance team members in daily operations, workload management, and professional development \\n\\tConduct routine coaching and performance evaluations with staff\\n\\tSupport corrective action plans and development planning with staff\\n\\tAssist with onboarding and training team members\\n\\tEstablish clear expectations and ensure adherence to the score card measurements\\n\\tMaintain detailed understanding of all current AFA contracts, provider manuals, policies, and applicable State and Federal regulations \\n\\tServe as a subject matter resource regarding contract compliance, program requirements, and quality assurance processes \\n\\tAct as a liaison between Program Managers, Executive Directors, Operations teams, and other departments to resolve compliance concerns, contractual issues, audit findings, and operational risks \\n\\tAssist with the implementation and oversight of quality assurance and compliance programs, systems, and initiatives across the organization \\n\\tCoordinate and oversee internal and external audits, Requests for Information (RFI), subpoenas, surveys, and regulatory reviews \\n\\tFacilitate cross-department collaboration to compile accurate and timely audit documentation while maintaining compliance with HIPAA and contractual requirements \\n\\tReview audit findings, identify trends and risks, and provide recommendations to leadership to support quality improvement initiatives \\n\\tMonitor and oversee complaint tracking, investigations, trending analysis, and escalation processes \\n\\tSupport departments in developing and implementing corrective and preventative action plans to resolve compliance and quality concerns \\n\\tResearch, analyze, and communicate changes in legislation, regulations, contracts, and program requirements that may impact operations or organizational compliance \\n\\tAssist in the development, implementation, and maintenance of policies, procedures, forms, reporting tools, and internal controls to support compliance objectives \\n\\tDevelop and maintain reports, metrics, dashboards, and tracking systems to measure organizational performance and compliance outcomes \\n\\tLead or support quality improvement initiatives utilizing structured problem-solving and process improvement methodologies \\n\\tAssist with the development and delivery of staff trainings related to quality assurance, compliance requirements, audits, and contractual obligations \\n\\tMonitor completion of required trainings and compliance activities to ensure contractual and regulatory standards are met \\n\\tCommunicate key risks, audit results, and compliance concerns to leadership to support informed decision-making and operational improvements \\n\\tIndependently manage and prioritize multiple projects and assignments while meeting strict deadlines \\n\\tOccasionally work evenings or weekends as needed to support audits, deadlines, or high-volume demands \\n\\tPerform other work-related duties as assigned\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"RISE INC FAMILY\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=E3FE2C24DB32BA48A4642D16583504C1\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"4554 E Inverness Ave\",\"addressLocality\":\"Mesa\",\"addressRegion\":\"AZ\",\"postalCode\":85206,\"addressCountry\":\"USA\"}},\"qualifications\":\"QUALIFICATIONS \\n\\n \\n\\nMINIMUM QUALIFICATIONS\\n\\n\\n\\tBachelor’s degree in public policy, Social Sciences, Business Administration, Healthcare Administration, or related field; or equivalent combination of education and experience \\n\\tMinimum of 2 years of experience in quality assurance, compliance, auditing, healthcare administration, Medicaid programs, or related field \\n\\tPrevious experience coordinating audits, compliance reviews, corrective action plans, or regulatory reporting activities \\n\\tDemonstrated leadership, supervisory, or team lead experience preferred \\n\\tKnowledge of Medicaid, State, and Federal regulations and contractual compliance requirements \\n\\tStrong project management, organizational, analytical, and problem-solving skills \\n\\tAbility to manage multiple priorities and deadlines with limited supervision \\n\\tExcellent written and verbal communication skills \\n\\tStrong attention to detail and ability to maintain confidentiality \\n\\tExperience using Microsoft Office applications including Word, Excel, Outlook, and PowerPoint \\n\\tAbility to learn and become proficient in all Acumen-specific systems and programs \\n\\tValid driver’s license within state of residence and valid automobile insurance\\n\\n\\n \\n\\nPREFERRED QUALIFICATIONS\\n\\n\\n\\tExperience conducting Medicaid audits and regulatory reviews \\n\\tExperience with quality improvement methodologies and process improvement tools \\n\\tKnowledge of HIPAA requirements and healthcare compliance standards \\n\\tExperience analyzing data, identifying trends, and presenting findings to leadership \\n\\tExperience developing or facilitating staff training programs \\n\\tPrevious experience in social services, healthcare operations, or managed care environments\\n\\n\\nCOMMUNICATION SKILLS\\n\\n\\n\\tExcellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues\\n\\tAbility to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities\\n\\tAbility to maintain confidentiality\\n\",\"experienceRequirements\":\"QUALIFICATIONS \\n\\n \\n\\nMINIMUM QUALIFICATIONS\\n\\n\\n\\tBachelor’s degree in public policy, Social Sciences, Business Administration, Healthcare Administration, or related field; or equivalent combination of education and experience \\n\\tMinimum of 2 years of experience in quality assurance, compliance, auditing, healthcare administration, Medicaid programs, or related field \\n\\tPrevious experience coordinating audits, compliance reviews, corrective action plans, or regulatory reporting activities \\n\\tDemonstrated leadership, supervisory, or team lead experience preferred \\n\\tKnowledge of Medicaid, State, and Federal regulations and contractual compliance requirements \\n\\tStrong project management, organizational, analytical, and problem-solving skills \\n\\tAbility to manage multiple priorities and deadlines with limited supervision \\n\\tExcellent written and verbal communication skills \\n\\tStrong attention to detail and ability to maintain confidentiality \\n\\tExperience using Microsoft Office applications including Word, Excel, Outlook, and PowerPoint \\n\\tAbility to learn and become proficient in all Acumen-specific systems and programs \\n\\tValid driver’s license within state of residence and valid automobile insurance\\n\\n\\n \\n\\nPREFERRED QUALIFICATIONS\\n\\n\\n\\tExperience conducting Medicaid audits and regulatory reviews \\n\\tExperience with quality improvement methodologies and process improvement tools \\n\\tKnowledge of HIPAA requirements and healthcare compliance standards \\n\\tExperience analyzing data, identifying trends, and presenting findings to leadership \\n\\tExperience developing or facilitating staff training programs \\n\\tPrevious experience in social services, healthcare operations, or managed care environments\\n\\n\\nCOMMUNICATION SKILLS\\n\\n\\n\\tExcellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues\\n\\tAbility to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities\\n\\tAbility to maintain confidentiality\\n\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p style=\"margin-top:2px;margin-bottom:2px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">QUALIFICATIONS </span></span></u></b></span></span></p>\n\n<p style=\"margin-top:2px;margin-bottom:2px;\"> </p>\n\n<p style=\"margin-top:2px;margin-bottom:2px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">MINIMUM <span style=\"letter-spacing:-0.1pt;\">QUALIFICATIONS</span></span></span></b></span></span></p>\n\n<ul>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Bachelor’s degree in public policy, Social Sciences, Business Administration, Healthcare Administration, or related field; or equivalent combination of education and experience </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Minimum of 2 years of experience in quality assurance, compliance, auditing, healthcare administration, Medicaid programs, or related field </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Previous experience coordinating audits, compliance reviews, corrective action plans, or regulatory reporting activities </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Demonstrated leadership, supervisory, or team lead experience preferred </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Knowledge of Medicaid, State, and Federal regulations and contractual compliance requirements </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Strong project management, organizational, analytical, and problem-solving skills </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to manage multiple priorities and deadlines with limited supervision </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Excellent written and verbal communication skills </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Strong attention to detail and ability to maintain confidentiality </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Experience using Microsoft Office applications including Word, Excel, Outlook, and PowerPoint </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to learn and become proficient in all Acumen-specific systems and programs </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Valid driver’s license within state of residence and valid automobile insurance</span></span></span></span></li>\n</ul>\n\n<p style=\"border:none;\"> </p>\n\n<p style=\"margin-top:2px;margin-bottom:2px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">PREFERRED <span style=\"letter-spacing:-0.1pt;\">QUALIFICATIONS</span></span></span></b></span></span></p>\n\n<ul>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Experience conducting Medicaid audits and regulatory reviews </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Experience with quality improvement methodologies and process improvement tools </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Knowledge of HIPAA requirements and healthcare compliance standards </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Experience analyzing data, identifying trends, and presenting findings to leadership </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Experience developing or facilitating staff training programs </span></span></span></span></li>\n\t<li style=\"border:none;margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:Arial, sans-serif;\">Previous experience in social services, healthcare operations, or managed care 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