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Patient Access Specialist - Laboratory Float Pool

Eify Fa Us6 Oraclecloud Com CX 1004 · Springfield, IL, United States; SC Main Campus - East Bldg, Springfield, IL, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEify Fa Us6 Oraclecloud Com CX 1004
TitlePatient Access Specialist - Laboratory Float Pool
Normalized title-
Department / teamPatient Access Specialist
LocationSpringfield, IL, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-18 / 2026-05-31
Changed / last seen2026-06-02 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Eify Fa Us6 Oraclecloud Com CX 1004.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Springfield.Open
Department jobsActive postings in Patient Access Specialist.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEify Fa Us6 Oraclecloud Com CX 1004
Source05a13074-d723-4712-b151-4ec01db05fd2
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The Patient Access Specialist is responsible for facilitating patient access services by managing incoming calls, assisting clinic customers at first point of contact, and streamlining clinic-wide communications. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments. Job Relationships Reports to the Operations Manager Principal Responsibilities Answer all incoming calls, identify the need of the caller and take messages as required. Check patients in, verify patient information and update information/register new patients as needed. Collect co-pay and/or payment at time of service as required. Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify provider schedule capacity and analyze the availability for patient demand in order to maximize provider efficiency and schedule utilization. Collaborate with onsite department physicians and clinical staff to align scheduling effort and assist patients at first point of contact. Request future charts, add ons, stat, etc. Pull charts in office if required. Compile office charts for appointments one day in advance. Document patient requests to the office nurse through EHR. Work Televox reports specifically for assigned provider / provider group. Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. Work the Access Center Task list for assigned provider / provider group. Maintain knowledge or experience in billing and insurance principles / practices. Route emergency calls to the office nurse/TeleNurse in accordance to the emergency procedure. Adhere to patient service standards. Maintain a positive attitude and professional behavior in associations with patients and employees. Responsible for continuing education and adhering to appropriate workflow processes. Report any workflow problems/complaints to the Manager. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience High School graduate or GED preferred. A minimum of one (1) year of medical office and/or phone experience preferred. Knowledge, Skills and Abilities Proficient and accurate typing skills required. Knowledge of medical terminology is preferred. Deductive reasoning. Ability to work under pressure with accuracy. Excellent attendance in previous work environment. Demonstrates intermediate computer skills and knowledge of computer software programs. Effective verbal, written and interpersonal communication skills. Working Environment Office type environment requiring extended periods of sitting. PHI/Privacy Level HIPAA1

Full job record

Job ID7f352c204365d2f4e30cb20b4f97b233f42e70e2
Org ID5d822b82-a698-4674-9b7b-53ef656d13b4
Source ID05a13074-d723-4712-b151-4ec01db05fd2
Board ID05a13074-d723-4712-b151-4ec01db05fd2
Provideroracle_hcm
Provider Job Key8323
TitlePatient Access Specialist - Laboratory Float Pool
Normalized Title—
Statusactive
Activeyes
Location TextSpringfield, IL, United States; SC Main Campus - East Bldg, Springfield, IL, US
DepartmentPatient Access Specialist
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionIL
CitySpringfield
Salary RawDescription The Patient Access Specialist is responsible for facilitating patient access services by managing incoming calls, assisting clinic customers at first point of contact, and streamlining clinic-wide communications. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments. Job Relationships Reports to the Operations Manager Principal Responsibilities Answer all incoming calls, identify the need of the caller and take messages as required. Check patients in, verify patient information and update information/register new patients as needed. Collect co-pay and/or payment at time of service as required. Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify provider schedule capacity and analyze the availability for patient demand in order to maximize provider efficiency and schedule utilization. Collaborate with onsite department physicians and clinical staff to align scheduling effort and assist patients at first point of contact. Request future charts, add ons, stat, etc. Pull charts in office if required. Compile office charts for appointments one day in advance. Document patient requests to the office nurse through EHR. Work Televox reports specifically for assigned provider / provider group. Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. Work the Access Center Task list for assigned provider / provider group. Maintain knowledge or experience in billing and insurance principles / practices. Route emergency calls to the office nurse/TeleNurse in accordance to the emergency procedure. Adhere to patient service standards. Maintain a positive attitude and professional behavior in associations with patients and employees. Responsible for continuing education and adhering to appropriate workflow processes. Report any workflow problems/complaints to the Manager. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience High School graduate or GED preferred. A minimum of one (1) year of medical office and/or phone experience preferred. Knowledge, Skills and Abilities Proficient and accurate typing skills required. Knowledge of medical terminology is preferred. Deductive reasoning. Ability to work under pressure with accuracy. Excellent attendance in previous work environment. Demonstrates intermediate computer skills and knowledge of computer software programs. Effective verbal, written and interpersonal communication skills. Working Environment Office type environment requiring extended periods of sitting. PHI/Privacy Level HIPAA1
Salary Min—
Salary Max—
Salary Currency—
Salary Periodday
Source URLhttps://eify.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1004/job/8323
Apply URLhttps://eify.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1004/job/8323
First Seen At2026-05-31 17:57:04Z
Last Seen At2026-06-06 18:54:07Z
Last Checked At2026-06-06 18:54:07Z
Last Changed At2026-06-02 11:20:12Z
Inactive At—
Source Posted At2026-05-18 16:04:58Z
Source Updated At—
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Extensions
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Native Structured
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