Restaurant Host/Hostess, Emeril's Kitchen (Caesars New Orleans)

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    "ExternalDescriptionStr": "<p>The&nbsp;Restaurant Host/Hostess provides friendly, excellent service to all customers who come to the casino’s restaurant.</p><p>ESSENTIAL JOB FUNCTIONS:&nbsp;</p><ul><li>Handles all aspects of the food operation during assigned shift.&nbsp;</li><li>Ensures Front Service staff behavior and appearance are in compliance with established policy.&nbsp;</li><li>Ensures that customer’s problems/complaints are handled in an effective, courteous manner.&nbsp;</li><li>Directly oversees staff on assigned shift.&nbsp;</li><li>Schedules lunch breaks and maintains employee break records.&nbsp;</li><li>Acts as a role model to other employees, always presents oneself as a credit to Caesars and encourages others to do the same.&nbsp;</li><li>Conducts assigned duties according to procedures.</li><li>Greets guests quickly and courteously.&nbsp;</li><li>Seat Guest promptly and with a smile</li><li>Able to sell guest on all seating areas of the restaurant (i.e. bar and patio)</li><li>Be aware of table status and control seating times</li><li>Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.)</li><li>Knows how to ring up all transactions and all tenders.&nbsp;</li><li>Assists the Service Attendants/Counter Attendants/Culinary areas when needed.&nbsp;&nbsp;&nbsp;</li><li>Handles and solves any concerns and questions from customers.&nbsp;</li><li>Keeps all guest areas clean and neat.&nbsp; Complies with all appearance standards.</li><li>Enters guests’ merchandise in register, takes money from customer and accurately gives back change.</li><li>Responsible for accurate control of cash drawer.&nbsp;</li><li>Operates cash register and properly settles merchandise purchase</li><li>Itemizes totals and presents guests with the price for payment</li><li>Acts as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same.&nbsp;</li><li>Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.</li></ul><p>QUALIFICATIONS:&nbsp;</p><ul><li>High volume dining experience preferred.</li><li>OpenTable or reservation system knowledge recommended</li><li>Understands variance policy of cash drawer and maintains low variance</li><li>1-year experience in customer service.&nbsp;</li><li>Must possess basic math skills.&nbsp;</li><li>Must be able to count cash drawer accurately</li><li>Must possess excellent customer service/communication skills.&nbsp;</li><li>Available to work required schedule which may include nights, weekends, holidays and overtime as needed.&nbsp;</li><li>Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.</li></ul><p>PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:&nbsp;</p><ul><li>Must be able to maneuver to all areas of assigned restaurant throughout entire shift.</li><li>Must be able to accurately and quickly process all cash transactions.&nbsp;</li><li>Must be able to tolerate areas containing secondary smoke.&nbsp;</li><li>Must be able to work at a fast pace and in stressful situations.&nbsp;</li><li>Must be able to read, write, speak and understand English.&nbsp;</li><li>Must be able to respond to visual and aural cues.</li></ul><p>GAMING PERMIT:&nbsp; N/A</p>",
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    "CorporateDescriptionStr": "<p class=\"MsoNormal\">Caesars New Orleans Casino &amp; Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.</p>\n<p class=\"MsoNormal\">Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.&nbsp;&nbsp;</p>\n<p class=\"MsoNormal\">Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.&nbsp; If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.</p>",
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    "ExternalQualificationsStr": "<ul><li>High volume dining experience preferred.</li><li>OpenTable or reservation system knowledge recommended</li><li>Understands variance policy of cash drawer and maintains low variance</li><li>1-year experience in customer service.&nbsp;</li><li>Must possess basic math skills.&nbsp;</li><li>Must be able to count cash drawer accurately</li><li>Must possess excellent customer service/communication skills.&nbsp;</li><li>Available to work required schedule which may include nights, weekends, holidays and overtime as needed.&nbsp;</li><li>Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.</li></ul><p>PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:&nbsp;</p><ul><li>Must be able to maneuver to all areas of assigned restaurant throughout entire shift.</li><li>Must be able to accurately and quickly process all cash transactions.&nbsp;</li><li>Must be able to tolerate areas containing secondary smoke.&nbsp;</li><li>Must be able to work at a fast pace and in stressful situations.&nbsp;</li><li>Must be able to read, write, speak and understand English.&nbsp;</li><li>Must be able to respond to visual and aural cues.</li></ul><p>GAMING PERMIT:&nbsp; N/A</p>",
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