Director of Recipient Rights

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    "description": "<h2>Overview</h2>\n<p>PURPOSE STATEMENT:</p>\n<p>Responsible for safeguarding patient’s protected rights under Michigan’s Mental Health Code and CMS when receiving services.</p>\n<h2>Responsibilities</h2>\n<p> </p>\n<p>ESSENTIAL FUNCTIONS:</p>\n<p>· Receive reports of and investigates apparent or suspected violations of rights.</p>\n<p>· Act on behalf of recipients of mental health services to obtain remedies for apparent violations.</p>\n<p>· Receive, review and investigate reports of alleged violations of recipient’s rights guaranteed under Chapter 7 of the mental health code and CMS conditions of participation.</p>\n<p>· Promote resolution of substantial violations.</p>\n<p>· Prepare and review agency policies, procedures and standards relating to the rights of recipients.</p>\n<p>· Conduct new hire rights training.</p>\n<p>· Develop policies and procedures regarding the protection of rights of clients while recommending improvements.</p>\n<p>· Attend hospital orientation, staff meetings and keeps all yearly mandatories up-to-date as required.</p>\n<p>· Responsible for county rights audits.</p>\n<p>· Conduct onsite visitations.</p>\n<p>· Ensure compliance of annual rights training.</p>\n<p>· Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.</p>\n<p>· Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.</p>\n<p> </p>\n<p>OTHER FUNCTIONS:</p>\n<p>· Perform other functions and tasks as assigned.</p>\n<h2>Qualifications</h2>\n<p>EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:</p>\n<p>· High school diploma or equivalent required.</p>\n<p>· Bachelor’s Degree in human services, management, public administration, social science or law from an accredited college is preferred.</p>\n<p>· One or more years’ of professional experience in investigation and advocacy within a private or public human services agency required.</p>\n<p> </p>\n<p>LICENSES/DESIGNATIONS/CERTIFICATIONS:</p>\n<p>· Not applicable</p>\n<p> </p>\n<p>We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.</p>",
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