Summer Member Experience Associate

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    "requisitionDescription": "<p data-pasted=\"true\">Summer Member Experience Associate (May 2026 &ndash; September 2026)</p><p><br></p><p>10 &ndash; 25 hours/week &ndash; potential nights and weekends</p><p><br></p><p>Join us for a sun-soaked summer of fun at the MJCCA&#39;s new Zalik Outdoor Aquatics Center! We&#39;re looking for enthusiastic individuals to join our Summer Member Experience team, where you&#39;ll dive into a world of fun while delivering top-notch service to our members and guests.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>&middot; Greet guests with a warm smile and a friendly hello as they arrive and leave.</p><p><br></p><p>&middot; Show off your excellent guest service skills, both in-person and over the phone, making every interaction a memorable one. Exceptional guest service is at the core of what we do at the JCC and this starts with you!</p><p><br></p><p>&middot; Assist with visitor inquiries, checking in guests, and providing information about our awesome facilities and programs.</p><p><br></p><p>&middot; Build lasting relationships with our regulars, going the extra mile with handwritten thank-you notes and personalized follow-ups.</p><p><br></p><p>&middot; Identify emergencies, incidents, etc., and follow appropriate procedures to resolve any issues.</p><p><br></p><p>&middot; Work collaboratively with the Member Experience Director to assist in projects and identify areas of need throughout the summer.</p><p><br></p><p>Qualifications:</p><p><br></p><p>&middot; Excellent interpersonal skills to make each interaction memorable and helpful.</p><p><br></p><p>&middot; Proficiency with Microsoft Office applications and a willingness to learn new systems.</p><p><br></p><p>&middot; Strong executive functioning skills; multitasking and prioritizing while maintaining attention to detail.</p><p><br></p><p>&middot; Strong conflict resolution skills.</p><p><br></p><p>&middot; A willingness to take on new challenges with a splash of enthusiasm!</p>\n",
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