Admin Assistant

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  "last_changed_at": "2026-05-30T05:51:36.350Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Malden, Massachusetts, 02148, United States",
    "city": "Malden",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:26:01.750Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Malden, Massachusetts, 02148, United States",
      "city": "Malden",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "33",
    "isRemote": null,
    "location": {
      "city": "Malden",
      "state": "Massachusetts"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18625",
    "locationType": "0",
    "jobOpeningName": "Admin Assistant",
    "departmentLabel": "Outreach",
    "employmentStatusLabel": "Full-time/Part-time Contractor"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Malden",
      "state": "Massachusetts",
      "postalCode": "02148",
      "addressCountry": "United States"
    },
    "datePosted": "2026-03-26",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-size: 14pt; font-weight: bold\">KEY RESPONSIBILITIES</span><br><span style=\"font-weight: bold\">Patient Services</span><br></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Monitor the waiting area and ensure a safe, welcoming environment for all clients and visitors.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Monitor and promptly respond to help request notifications submitted by clients through the clinic's app, providing appropriate in-person or administrative assistance as needed.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Respond to patient inquiries with sensitivity and professionalism, consistent with the clinic's commitment to mental health support.</span><br><br></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0)\"><br><span style=\"font-weight: bold\">Scheduling &amp; Coordination</span><br></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Handle appointment cancellations and rescheduling in a timely and organized manner.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Coordinate with clinical staff to optimize daily schedules and minimize patient wait times.</span><br><br></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0)\"><br><span style=\"font-weight: bold\">Administrative Operations</span><br></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Answer incoming phone calls, route inquiries appropriately, and manage voicemail communications.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Collect, sort, and distribute incoming mail; prepare and send outgoing correspondence as needed.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Order, track, and maintain adequate office supply inventory to ensure uninterrupted clinic operations.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Complete administrative paperwork accurately, including patient intake forms, insurance documentation, and other clinic records.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Maintain organized filing systems for both physical and electronic records in compliance with HIPAA requirements.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Utilize office software including Microsoft Office Suite and Google Docs to prepare documents, spreadsheets, and correspondence.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Perform data entry and maintain up-to-date patient records in the electronic health record (EHR) system.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Support the clinical team with general administrative tasks as assigned.</span><br><br></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0)\"><br><span style=\"font-size: 14pt\"><span style=\"font-weight: bold\">EXPERIENCE &amp; COMPETENCY REQUIREMENTS</span></span><br>Experience requirements may vary depending on the clinic's needs. The following qualifications and competencies are generally beneficial for this role:<br><br></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Communication Skills: Strong interpersonal and communication skills are essential.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Computer Skills: Proficiency in using office software, electronic medical record (EMR) systems, and scheduling software is typically required.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Confidentiality: A thorough understanding of the importance of patient confidentiality and strict compliance with HIPAA regulations is mandatory.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Problem-Solving: The ability to handle challenging situations — such as upset patients or scheduling conflicts — with patience and effective problem-solving skills.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Organizational Skills: Strong organizational skills to manage appointments, patient records, and administrative tasks efficiently.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Multitasking: The capacity to handle multiple tasks simultaneously, such as answering phones while managing administrative paperwork or responding to help request notifications.</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Cultural Sensitivity: Awareness and sensitivity to cultural and diverse backgrounds to ensure equitable, respectful service to all patients.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-size: 14pt; font-weight: bold\">SCHEDULE</span><br></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Monday through Friday, 12:00 PM – 8:00 PM</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Saturdays: 9:00 AM – 2:00 PM</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Shift types: Afternoon shift, Morning shift</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Rotating weekends required; additional weekends as needed</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\"><span style=\"font-size: 14pt\">WORK LOCATIONS</span></span></span><br><span style=\"color: rgb(0, 0, 0)\">This position requires the ability to commute to and work at both clinic locations:</span><br><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Peabody, MA 01960  (Required)</span><br><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Malden, MA 02148  (Required)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt; font-weight: bold\">Benefits (Full time Employee):</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">401(k) Retirement Plan</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Health insurance</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Vision insurance</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Dental insurance</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Life insurance</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Flexible schedule (Offered to Part time)</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Mileage reimbursement (Offered to Part time)</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Paid time off (Offered to Part time)</span></li>\n</ul>",
    "compensation": "From $17.00 per hour",
    "departmentId": "18625",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Admin Assistant",
    "departmentLabel": "Outreach",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://embracepathways.bamboohr.com/careers/33",
    "employmentStatusLabel": "Full-time/Part-time Contractor"
  }
}