Home › Companies › Hirehoratiocx › Healthcare Operations Manager (BOG)
Healthcare Operations Manager (BOG)
Hirehoratiocx · Bogota, Bogota · On Site · Active · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Hirehoratiocx |
| Title | Healthcare Operations Manager (BOG) |
| Normalized title | - |
| Department / team | - |
| Location | Bogota, Bogota |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-04-21 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hirehoratiocx. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hirehoratiocx |
| Source | e3a0f67d-1afe-4d8c-9676-bd3acf0a67fd |
| ATS provider | JazzHR / ApplyToJob |
Description
Position Summary:
Horatio is seeking an experienced Operations Manager to lead one of our dedicated healthcare teams and oversee its operational success. This role encompasses formulating strategic initiatives, driving performance improvements, managing procurement of necessary materials and resources, ensuring strict compliance with all relevant regulations, mentoring and developing team members, implementing best practices across all levels of the operation, and continuously increasing the quality of customer service delivery.
To be considered for this position, candidates must have a strong background in healthcare operations and proven experience in a similar role within a BPO environment.
Responsibilities:
Manage and execute all operations efficiently and cost-effectively. Improve operational management systems, processes, and best practices Help the organization’s processes remain legally compliant Formulate strategic and operational objectives Examine financial data and use it to improve profitability Manage KPIs and develop action plans to identify opportunities for improvement, and deliver performance updates both internally and to clients. Perform quality controls and monitor production KPIs Lead, mentor, and develop a team, including all aspects of staff management, from recruiting and training to supervision and ensuring task completion. Find ways to increase the quality of customer service. Serve as a primary POC for clients, building and maintaining strong client relationships.
Required Skills/Abilities:
Excellent (near-native) English proficiency is a requirement for this job BPO experience and understanding of metrics and drivers. Experience in the Healthcare industry is mandatory. Proven experience in client-facing operational roles. Proven work experience as an Operations Manager or similar role Knowledge of organizational effectiveness and operations management Tech-savvy and Advanced proficiency in G-Suite/MS Office. Outstanding organizational and leadership skills. Critical thinking skills with a proven ability to identify issues and develop effective solutions. Must be a fast learner and possess high adaptability to evolving processes and demands.
Education and Experience:
2+ years of experience in similar roles. Degree in Business, Operations Management, or a related field. Previous experience in healthcare operations within a BPO environment.
On-site role in Bogota.
Full job record
| Job ID | 7f05fcb51c5beb630f03b680733c40ba993a3f99 |
| Org ID | 14d060df-9f95-4f76-b5a9-1192193d5776 |
| Source ID | e3a0f67d-1afe-4d8c-9676-bd3acf0a67fd |
| Board ID | e3a0f67d-1afe-4d8c-9676-bd3acf0a67fd |
| Provider | jazzhr |
| Provider Job Key | IgO2rpgSTa |
| Title | Healthcare Operations Manager (BOG) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Bogota, Bogota |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | — |
| Region | — |
| City | — |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://hirehoratiocx.applytojob.com/apply/IgO2rpgSTa/Healthcare-Operations-Manager-BOG |
| Apply URL | https://hirehoratiocx.applytojob.com/apply/IgO2rpgSTa/Healthcare-Operations-Manager-BOG |
| First Seen At | 2026-05-30 06:08:21Z |
| Last Seen At | 2026-06-06 10:52:39Z |
| Last Checked At | 2026-06-06 10:52:39Z |
| Last Changed At | 2026-05-30 06:08:21Z |
| Inactive At | — |
| Source Posted At | 2026-04-21 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=hirehoratiocx/date=2026-06-06/2026-06-06T10-52-36-703Z-2994cc985fa4b38b294eac9b2a6ff33533756b924bd783a547c8b2aa17834331.json |
Event Fields
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"description_html": "<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Position Summary:</span></span></span></span></span></span></span></span></p><p style=\"line-height:1.2;text-align:justify;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Horatio is seeking an experienced Operations Manager to lead one of our dedicated healthcare teams and oversee its operational success. This role encompasses formulating strategic initiatives, driving performance improvements, managing procurement of necessary materials and resources, ensuring strict compliance with all relevant regulations, mentoring and developing team members, implementing best practices across all levels of the operation, and continuously increasing the quality of customer service delivery.</span></span></span></span></span></span></p><p style=\"line-height:1.2;text-align:justify;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">To be considered for this position, candidates must have a strong background in healthcare operations and proven experience in a similar role within a BPO environment.</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsibilities:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manage and execute all operations efficiently and cost-effectively.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Improve operational management systems, processes, and best practices</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Help the organization’s processes remain legally compliant</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Formulate strategic and operational objectives</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Examine financial data and use it to improve profitability</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manage KPIs and develop action plans to identify opportunities for improvement, and deliver performance updates both internally and to clients.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Perform quality controls and monitor production KPIs</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Lead, mentor, and develop a team, including all aspects of staff management, from recruiting and training to supervision and ensuring task completion.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Find ways to increase the quality of customer service.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Serve as a primary POC for clients, building and maintaining strong client relationships.</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;\"><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Required Skills/Abilities:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Excellent (near-native) English proficiency is a requirement for this job</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">BPO experience and understanding of metrics and drivers.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience in the Healthcare industry is mandatory.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proven experience in client-facing operational roles.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proven work experience as an Operations Manager or similar role</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Knowledge of organizational effectiveness and operations management</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Tech-savvy and Advanced proficiency in G-Suite/MS Office.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Outstanding organizational and leadership skills.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Critical thinking skills with a proven ability to identify issues and develop effective solutions.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must be a fast learner and possess high adaptability to evolving processes and demands.</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Education and Experience:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">2+ years of experience in similar roles.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Degree in Business, Operations Management, or a related field.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Previous experience in healthcare operations within a BPO environment.</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">On-site role in Bogota.</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"></p>",
"description_text": "Position Summary:\n Horatio is seeking an experienced Operations Manager to lead one of our dedicated healthcare teams and oversee its operational success. This role encompasses formulating strategic initiatives, driving performance improvements, managing procurement of necessary materials and resources, ensuring strict compliance with all relevant regulations, mentoring and developing team members, implementing best practices across all levels of the operation, and continuously increasing the quality of customer service delivery.\n To be considered for this position, candidates must have a strong background in healthcare operations and proven experience in a similar role within a BPO environment.\n Responsibilities:\n Manage and execute all operations efficiently and cost-effectively.\n Improve operational management systems, processes, and best practices\n Help the organization’s processes remain legally compliant\n Formulate strategic and operational objectives\n Examine financial data and use it to improve profitability\n Manage KPIs and develop action plans to identify opportunities for improvement, and deliver performance updates both internally and to clients.\n Perform quality controls and monitor production KPIs\n Lead, mentor, and develop a team, including all aspects of staff management, from recruiting and training to supervision and ensuring task completion.\n Find ways to increase the quality of customer service.\n Serve as a primary POC for clients, building and maintaining strong client relationships.\n Required Skills/Abilities:\n Excellent (near-native) English proficiency is a requirement for this job\n BPO experience and understanding of metrics and drivers.\n Experience in the Healthcare industry is mandatory.\n Proven experience in client-facing operational roles.\n Proven work experience as an Operations Manager or similar role\n Knowledge of organizational effectiveness and operations management\n Tech-savvy and Advanced proficiency in G-Suite/MS Office.\n Outstanding organizational and leadership skills.\n Critical thinking skills with a proven ability to identify issues and develop effective solutions.\n Must be a fast learner and possess high adaptability to evolving processes and demands.\n Education and Experience:\n 2+ years of experience in similar roles.\n Degree in Business, Operations Management, or a related field.\n Previous experience in healthcare operations within a BPO environment.\n On-site role in Bogota.",
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"description": "<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Position Summary:</span></span></span></span></span></span></span></span></p><p style=\"line-height:1.2;text-align:justify;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Horatio is seeking an experienced Operations Manager to lead one of our dedicated healthcare teams and oversee its operational success. This role encompasses formulating strategic initiatives, driving performance improvements, managing procurement of necessary materials and resources, ensuring strict compliance with all relevant regulations, mentoring and developing team members, implementing best practices across all levels of the operation, and continuously increasing the quality of customer service delivery.</span></span></span></span></span></span></p><p style=\"line-height:1.2;text-align:justify;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">To be considered for this position, candidates must have a strong background in healthcare operations and proven experience in a similar role within a BPO environment.</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsibilities:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manage and execute all operations efficiently and cost-effectively.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Improve operational management systems, processes, and best practices</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Help the organization’s processes remain legally compliant</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Formulate strategic and operational objectives</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Examine financial data and use it to improve profitability</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manage KPIs and develop action plans to identify opportunities for improvement, and deliver performance updates both internally and to clients.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Perform quality controls and monitor production KPIs</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Lead, mentor, and develop a team, including all aspects of staff management, from recruiting and training to supervision and ensuring task completion.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Find ways to increase the quality of customer service.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Serve as a primary POC for clients, building and maintaining strong client relationships.</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;\"><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Required Skills/Abilities:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Excellent (near-native) English proficiency is a requirement for this job</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">BPO experience and understanding of metrics and drivers.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience in the Healthcare industry is mandatory.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proven experience in client-facing operational roles.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proven work experience as an Operations Manager or similar role</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Knowledge of organizational effectiveness and operations management</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Tech-savvy and Advanced proficiency in G-Suite/MS Office.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Outstanding organizational and leadership skills.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Critical thinking skills with a proven ability to identify issues and develop effective solutions.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must be a fast learner and possess high adaptability to evolving processes and demands.</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Education and Experience:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">2+ years of experience in similar roles.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Degree in Business, Operations Management, or a related field.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Previous experience in healthcare operations within a BPO environment.</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">On-site role in Bogota.</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"></p>",
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"addressRegion": "Bogota",
"addressLocality": "Bogota"
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"validThrough": "2026-07-20",
"uniqueJobCode": "job_20260421234659_UFKKFTTAPJPILVZK",
"employmentType": "FULL_TIME",
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"logo": "https://s3.amazonaws.com/resumator/customer_20211015160724_EPMX9TW8G2ML2KOS/logos/20211130082022_Group.png",
"name": "Hire Horatio CX",
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"sameAs": "https://www.hirehoratio.com/"
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"experienceRequirements": "Manager/Supervisor"
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"list_job": {
"id": "IgO2rpgSTa",
"title": "Healthcare Operations Manager (BOG)",
"detailUrl": "https://hirehoratiocx.applytojob.com/apply/jobs/details/IgO2rpgSTa?&"
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