Energy Customer Operations - German speaking (on-site)

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  "last_changed_at": "2026-06-03T12:38:14.849Z",
  "active_status": "deleted"
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{
  "language": null,
  "location": {
    "raw": "Berlin",
    "city": null,
    "region": null,
    "country": "Berlin",
    "is_remote": false,
    "confidence": 0.8
  },
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  "inferred_at": "2026-06-01T12:39:02.582Z",
  "launch_scope": {
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    "included": true,
    "location": {
      "raw": "Berlin",
      "city": null,
      "region": null,
      "country": "Berlin",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Berlin"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "id": "2621987",
  "name": "Energy Customer Operations - German speaking (on-site)",
  "office": "Berlin",
  "keywords": [],
  "schedule": "full-time",
  "createdAt": "2026-05-04T10:08:23+00:00",
  "seniority": "experienced",
  "department": "Operations & Energy",
  "occupation": "general_and_other_customer_support_and_client_care",
  "subcompany": null,
  "employmentType": "permanent",
  "jobDescriptions": [
    {
      "name": "Your role",
      "value": "<div style=\"border:0px solid;margin:0px 0px 24px;color:rgb(32,32,32);font-size:14px;line-height:20px;width:700px;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);\"><p style=\"border:0px solid;margin:0px;\"><br></p><div style=\"border:0px solid;margin:0px;\"><p style=\"border:0px solid;margin:0px;text-align:justify;\">Wenn ein Installateur nicht weiterkommt oder ein Hausbesitzender eine Frage zu <b style=\"font-weight:700;\">unseren Energieprodukten</b> hat, bist du die erste Person, die antwortet — und oft die einzige, die den Unterschied zwischen einem gelösten Problem und einem verlorenen Partner macht.</p><p style=\"border:0px solid;margin:0px;text-align:justify;\"><br></p><p style=\"border:0px solid;margin:0px;text-align:justify;\">Als Customer Care Specialist bist du die Stimme von Cloover gegenüber Endkunden und Installationspartnern: lösungsorientiert, klar, und nah genug an internen Prozessen, um wirklich helfen zu können.</p></div><div style=\"border:0px solid;margin:0px;\"><p style=\"border:0px solid;margin:0px;text-align:justify;\">Diese Rolle ist nicht nur Support. Du erkennst Muster, verbesserst Abläufe, und hilfst dabei, den Customer Care von Grund auf zu skalieren.</p></div><div style=\"border:0px solid;margin:0px;\"><p style=\"border:0px solid;margin:0px;text-align:justify;\">Du berichtest an <strong style=\"border:0px solid;margin:0px;font-weight:600;\">Head of Energy & Operations </strong>und arbeitest eng mit Sales, Product und Finance zusammen</p></div></div>"
    }
  ],
  "occupationCategory": "customer_support_and_client_care",
  "recruitingCategory": "FTE"
}