Medical Office Manager

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    "city": "Beacon",
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  "detail": {
    "url": "https://familyservicesny.applytojob.com/apply/jobs/details/AuQSlgZtzr?&",
    "heading": "Medical Office Manager",
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    "description_html": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Seeking an experienced Medical Office Manager to join our Behavioral Health Network. The Office Manager will oversee day-to-day operations at our Beacon Behavioral Health Center supporting our staff and clients right to thrive through supervision of front desk operations and interaction with the individuals we serve.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">  </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Title: </b>Office Manager             </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Salary: </b>$22.00 - $23.70 per hour</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Status: </b>Full-Time, Non-Exempt, 40 Hours per Week<b>     </b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Supervisor: </b>Senior Office Manager</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Location: </b>223 Main St. Beacon, NY. Coverage throughout other Ulster & Dutchess centers as needed.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Schedule: </b>Monday - Friday, 8hrs./day, Hours based on Center needs.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Function:</b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">The Office Manager will provide direct support to the front-end Office Specialists and Behavioral Health clinical team. The daily work focuses on providing supervision for employees performing routine clerical work, such as checking clients in and out of the electronic health record (EHR), collecting copays, updating records, scanning, and correspondence. The Office Manager ensures that there is adequate office coverage available on a daily basis. This position reports directly to the Senior Office Manager.  </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Qualifications:</b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\">Graduation from a regionally accredited or New York State registered college or university with an Associate’s Degree in Human Services </span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>OR</b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">A relevant field and 2 years of full-time office experience</span></span></span></li></ul><div style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><b style=\"font-family:Aptos, sans-serif;font-size:11pt;\">OR</b></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">5 years of relevant office experience which involved public contact</span></span></span></li></ul></div><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> Supervisory experience a plus</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> Bilingual (Spanish/English) a plus</span></span></span></li></ul><div style=\"margin-bottom:11px;\"></div><div style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Position Responsibilities:</b></span></span></span></div><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Oversight of the Behavioral Health Center front office procedures and policies including scheduling, cash collection, supply management, and customer service.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Facilitates coordination between office staff and Billing team related to client insurance issues, copayments, and authorizations.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Responsible for ongoing Electronic Health Record (EHR) training and support of office staff.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Collaborates with other Office Managers on office procedures under guidance of Senior Office Manager.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Provides training and support in customer service skills.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Maintains a safe and secure working environment.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Handles customer inquiries and complaints.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Maintains office supply inventory.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Maintains folders and spreadsheets for adequate reporting to Senior Office Manager.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Oversees adherence to office policies and procedures.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Manages internal staff relations.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Addresses and resolves problem situations such as non-routine activities.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Addresses and resolves client complaints and issues.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Attends meetings and disseminates information to Office Specialists</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Facilitates staff development and assures that staff are appropriately trained to meet the organizational requirements and regulations.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Provides leadership to organization staff by example, by knowledge and practice of professional skills, relationship, and standards.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Assures appropriate staffing by recruiting, interviewing, and recommending candidates for positions in Behavioral Health Centers.</span></span></span></li><li><p><span style=\"font-size:16px;\">Co-Ordinating Intakes through the County Helpline </span></p></li><li><p><span style=\"font-size:16px;\">Collaborating and facilitating Referrals from outside agencies. </span></p></li><li><p><span style=\"font-size:16px;\">Taking care of incoming and outgoing mail and making weekly cash deposits in the bank. </span></p></li><li><p><span style=\"font-size:16px;\">Attending weekly Staff Meeting and documenting Minutes. </span></p></li><li><p><span style=\"font-size:16px;\">Scheduling and coordinating Lunches with the Drug Reps.  </span></p></li><li><p><span style=\"font-size:16px;\">Co-ordinating with the Clinical Team – updating and blocking schedules </span></p></li><li><p><span style=\"font-size:16px;\">Assisting the Clinical Director with setting up new prescribers and clinicians </span></p></li><li><p><span style=\"font-size:16px;\">Maintain a safe and secure working environment. </span></p></li><li><p><span style=\"font-size:16px;\">Working hand in hand with the Clinical Team ensuring smooth operation of the Behavioral Health Center. </span></p></li><li><p><span style=\"font-size:16px;\">Other duties as assigned. </span></p></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Skills & Abilities:</b></span></span></span></p><ul><li><p><span style=\"font-size:16px;\">Technology proficiency (Windows, Microsoft Office, Electronic Health Records, etc.) </span></p></li><li><p><span style=\"font-size:16px;\">Knowledge of Netsmart Electronic Health Record and Office of Mental Health regulations preferred </span></p></li><li><p><span style=\"font-size:16px;\">Well versed in HIPAA Privacy and Security Rules </span></p></li><li><p><span style=\"font-size:16px;\">Knowledge of Medicare, Medicaid, and other insurance regulations </span></p></li><li><p><span style=\"font-size:16px;\">Communication proficiency </span></p></li><li><p><span style=\"font-size:16px;\">Strong organization and multitasking abilities </span></p></li><li><p><span style=\"font-size:16px;\">Collaborative relationship development   </span></p></li><li><p><span style=\"font-size:16px;\">Time management </span></p></li><li><p><span style=\"font-size:16px;\">Leadership development </span></p></li><li><p><span style=\"font-size:16px;\">Strong interpersonal skills </span></p></li><li><p><span style=\"font-size:16px;\">Teambuilding and Leadership </span></p></li><li><p><span style=\"font-size:16px;\">Planning, Organizing and Problem Solving </span></p></li><li><p><span style=\"font-size:16px;\">Bookeeping and Payroll </span></p></li><li><p><span style=\"font-size:16px;\">Procedure/policy development </span></p></li><li><p><span style=\"font-size:16px;\">Public speaking </span></p></li><li><p><span style=\"font-size:16px;\">Center and business acumen </span></p></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Benefits:</b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Medical, dental, and vision coverage.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">403(b) retirement plan with employer match up to 5%.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Group term life and long-term disability insurance.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Supplemental life insurance & accidental death and dismemberment coverage (AD&D),</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Supplemental insurance through Aflac.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Employee assistance program (EAP).</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Pet insurance.</span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Our Mission:</b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger safer Hudson Valley.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Our Values:</b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Compassion – Extending empathy and understanding to others.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Integrity – Being honest and dependable.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Hope – Believing in the strength of the human spirit and heart, to emerge and thrive when faced with a challenge.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Diversity – Promoting a vision of community comprised of wide-ranging assets.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Respect – Treating all individuals with dignity and without judgement.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Community – Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Justice – Promoting social and economic equity and fairness.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Quality – Aspiring for excellence in every aspect of our work.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> #INDBH</span></span></span></p><div style=\"text-align:center;\"><img alt=\"\" height=\"198\" src=\"https://assets.jazz.co/customers/customer_20190617202501_PMQTOLX8EYXFLEB6/layout/20260205204107-Nonprofit%20Workplace%202026%20Logo.jpg\" width=\"220\"></div><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"></p><p style=\"margin-bottom:11px;\"><img alt=\"\" height=\"15\" src=\"https://assets.jazz.co/customers/customer_20190617202501_PMQTOLX8EYXFLEB6/layout/20250131212913-image-20250131162913-2.png\" width=\"15\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">​</span></span></span></span></p><p>Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].</p>\n\n<p> </p>\n\n<p>Family Services is an equal opportunity employer. We follow federal, state, and local laws prohibiting discrimination in hiring and employment.</p>\n\n<p> </p>\n\n<p>Must be authorized to work in the United States without work sponsorship.</p>",
    "description_text": "Seeking an experienced Medical Office Manager to join our Behavioral Health Network. The Office Manager will oversee day-to-day operations at our Beacon Behavioral Health Center supporting our staff and clients right to thrive through supervision of front desk operations and interaction with the individuals we serve.\n Title:  Office Manager\n Salary: $22.00 - $23.70 per hour\n Status:  Full-Time, Non-Exempt, 40 Hours per Week\n Supervisor:  Senior Office Manager\n Location:  223 Main St. Beacon, NY. Coverage throughout other Ulster & Dutchess centers as needed.\n Schedule:  Monday - Friday, 8hrs./day, Hours based on Center needs.\n Function:\n The Office Manager will provide direct support to the front-end Office Specialists and Behavioral Health clinical team. The daily work focuses on providing supervision for employees performing routine clerical work, such as checking clients in and out of the electronic health record (EHR), collecting copays, updating records, scanning, and correspondence. The Office Manager ensures that there is adequate office coverage available on a daily basis. This position reports directly to the Senior Office Manager.\n Qualifications:\n Graduation from a regionally accredited or New York State registered college or university with an Associate’s Degree in Human Services\n OR\n A relevant field and 2 years of full-time office experience\n OR 5 years of relevant office experience which involved public contact\n  Supervisory experience a plus\n  Bilingual (Spanish/English) a plus\n Position Responsibilities:\n Oversight of the Behavioral Health Center front office procedures and policies including scheduling, cash collection, supply management, and customer service.\n Facilitates coordination between office staff and Billing team related to client insurance issues, copayments, and authorizations.\n Responsible for ongoing Electronic Health Record (EHR) training and support of office staff.\n Collaborates with other Office Managers on office procedures under guidance of Senior Office Manager.\n Provides training and support in customer service skills.\n Maintains a safe and secure working environment.\n Handles customer inquiries and complaints.\n Maintains office supply inventory.\n Maintains folders and spreadsheets for adequate reporting to Senior Office Manager.\n Oversees adherence to office policies and procedures.\n Manages internal staff relations.\n Addresses and resolves problem situations such as non-routine activities.\n Addresses and resolves client complaints and issues.\n Attends meetings and disseminates information to Office Specialists\n Facilitates staff development and assures that staff are appropriately trained to meet the organizational requirements and regulations.\n Provides leadership to organization staff by example, by knowledge and practice of professional skills, relationship, and standards.\n Assures appropriate staffing by recruiting, interviewing, and recommending candidates for positions in Behavioral Health Centers.\n Co-Ordinating Intakes through the County Helpline\n Collaborating and facilitating Referrals from outside agencies.\n Taking care of incoming and outgoing mail and making weekly cash deposits in the bank.\n Attending weekly Staff Meeting and documenting Minutes.\n Scheduling and coordinating Lunches with the Drug Reps.\n Co-ordinating with the Clinical Team – updating and blocking schedules\n Assisting the Clinical Director with setting up new prescribers and clinicians\n Maintain a safe and secure working environment.\n Working hand in hand with the Clinical Team ensuring smooth operation of the Behavioral Health Center.\n Other duties as assigned.\n Skills & Abilities:\n Technology proficiency (Windows, Microsoft Office, Electronic Health Records, etc.)\n Knowledge of Netsmart Electronic Health Record and Office of Mental Health regulations preferred\n Well versed in HIPAA Privacy and Security Rules\n Knowledge of Medicare, Medicaid, and other insurance regulations\n Communication proficiency\n Strong organization and multitasking abilities\n Collaborative relationship development\n Time management\n Leadership development\n Strong interpersonal skills\n Teambuilding and Leadership\n Planning, Organizing and Problem Solving\n Bookeeping and Payroll\n Procedure/policy development\n Public speaking\n Center and business acumen\n Benefits:\n Medical, dental, and vision coverage.\n 403(b) retirement plan with employer match up to 5%.\n Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).\n Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off.\n Group term life and long-term disability insurance.\n Supplemental life insurance & accidental death and dismemberment coverage (AD&D),\n Supplemental insurance through Aflac.\n Employee assistance program (EAP).\n Pet insurance.\n Our Mission:\n Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger safer Hudson Valley.\n Our Values:\n Compassion – Extending empathy and understanding to others.\n Integrity – Being honest and dependable.\n Hope – Believing in the strength of the human spirit and heart, to emerge and thrive when faced with a challenge.\n Diversity – Promoting a vision of community comprised of wide-ranging assets.\n Respect – Treating all individuals with dignity and without judgement.\n Community – Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives.\n Justice – Promoting social and economic equity and fairness.\n Quality – Aspiring for excellence in every aspect of our work.\n  #INDBH\n ​\n Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].\n Family Services is an equal opportunity employer. We follow federal, state, and local laws prohibiting discrimination in hiring and employment.\n Must be authorized to work in the United States without work sponsorship.",
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      "title": "Medical Office Manager",
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      },
      "datePosted": "2026-05-08",
      "description": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Seeking an experienced Medical Office Manager to join our Behavioral Health Network. The Office Manager will oversee day-to-day operations at our Beacon Behavioral Health Center supporting our staff and clients right to thrive through supervision of front desk operations and interaction with the individuals we serve.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">  </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Title: </b>Office Manager             </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Salary: </b>$22.00 - $23.70 per hour</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Status: </b>Full-Time, Non-Exempt, 40 Hours per Week<b>     </b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Supervisor: </b>Senior Office Manager</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Location: </b>223 Main St. Beacon, NY. Coverage throughout other Ulster & Dutchess centers as needed.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Schedule: </b>Monday - Friday, 8hrs./day, Hours based on Center needs.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Function:</b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">The Office Manager will provide direct support to the front-end Office Specialists and Behavioral Health clinical team. The daily work focuses on providing supervision for employees performing routine clerical work, such as checking clients in and out of the electronic health record (EHR), collecting copays, updating records, scanning, and correspondence. The Office Manager ensures that there is adequate office coverage available on a daily basis. This position reports directly to the Senior Office Manager.  </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Qualifications:</b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\">Graduation from a regionally accredited or New York State registered college or university with an Associate’s Degree in Human Services </span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>OR</b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">A relevant field and 2 years of full-time office experience</span></span></span></li></ul><div style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><b style=\"font-family:Aptos, sans-serif;font-size:11pt;\">OR</b></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">5 years of relevant office experience which involved public contact</span></span></span></li></ul></div><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> Supervisory experience a plus</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> Bilingual (Spanish/English) a plus</span></span></span></li></ul><div style=\"margin-bottom:11px;\"></div><div style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Position Responsibilities:</b></span></span></span></div><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Oversight of the Behavioral Health Center front office procedures and policies including scheduling, cash collection, supply management, and customer service.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Facilitates coordination between office staff and Billing team related to client insurance issues, copayments, and authorizations.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Responsible for ongoing Electronic Health Record (EHR) training and support of office staff.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Collaborates with other Office Managers on office procedures under guidance of Senior Office Manager.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Provides training and support in customer service skills.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Maintains a safe and secure working environment.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Handles customer inquiries and complaints.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Maintains office supply inventory.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Maintains folders and spreadsheets for adequate reporting to Senior Office Manager.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Oversees adherence to office policies and procedures.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Manages internal staff relations.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Addresses and resolves problem situations such as non-routine activities.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Addresses and resolves client complaints and issues.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Attends meetings and disseminates information to Office Specialists</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Facilitates staff development and assures that staff are appropriately trained to meet the organizational requirements and regulations.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Provides leadership to organization staff by example, by knowledge and practice of professional skills, relationship, and standards.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Assures appropriate staffing by recruiting, interviewing, and recommending candidates for positions in Behavioral Health Centers.</span></span></span></li><li><p><span style=\"font-size:16px;\">Co-Ordinating Intakes through the County Helpline </span></p></li><li><p><span style=\"font-size:16px;\">Collaborating and facilitating Referrals from outside agencies. </span></p></li><li><p><span style=\"font-size:16px;\">Taking care of incoming and outgoing mail and making weekly cash deposits in the bank. </span></p></li><li><p><span style=\"font-size:16px;\">Attending weekly Staff Meeting and documenting Minutes. </span></p></li><li><p><span style=\"font-size:16px;\">Scheduling and coordinating Lunches with the Drug Reps.  </span></p></li><li><p><span style=\"font-size:16px;\">Co-ordinating with the Clinical Team – updating and blocking schedules </span></p></li><li><p><span style=\"font-size:16px;\">Assisting the Clinical Director with setting up new prescribers and clinicians </span></p></li><li><p><span style=\"font-size:16px;\">Maintain a safe and secure working environment. </span></p></li><li><p><span style=\"font-size:16px;\">Working hand in hand with the Clinical Team ensuring smooth operation of the Behavioral Health Center. </span></p></li><li><p><span style=\"font-size:16px;\">Other duties as assigned. </span></p></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Skills & Abilities:</b></span></span></span></p><ul><li><p><span style=\"font-size:16px;\">Technology proficiency (Windows, Microsoft Office, Electronic Health Records, etc.) </span></p></li><li><p><span style=\"font-size:16px;\">Knowledge of Netsmart Electronic Health Record and Office of Mental Health regulations preferred </span></p></li><li><p><span style=\"font-size:16px;\">Well versed in HIPAA Privacy and Security Rules </span></p></li><li><p><span style=\"font-size:16px;\">Knowledge of Medicare, Medicaid, and other insurance regulations </span></p></li><li><p><span style=\"font-size:16px;\">Communication proficiency </span></p></li><li><p><span style=\"font-size:16px;\">Strong organization and multitasking abilities </span></p></li><li><p><span style=\"font-size:16px;\">Collaborative relationship development   </span></p></li><li><p><span style=\"font-size:16px;\">Time management </span></p></li><li><p><span style=\"font-size:16px;\">Leadership development </span></p></li><li><p><span style=\"font-size:16px;\">Strong interpersonal skills </span></p></li><li><p><span style=\"font-size:16px;\">Teambuilding and Leadership </span></p></li><li><p><span style=\"font-size:16px;\">Planning, Organizing and Problem Solving </span></p></li><li><p><span style=\"font-size:16px;\">Bookeeping and Payroll </span></p></li><li><p><span style=\"font-size:16px;\">Procedure/policy development </span></p></li><li><p><span style=\"font-size:16px;\">Public speaking </span></p></li><li><p><span style=\"font-size:16px;\">Center and business acumen </span></p></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Benefits:</b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Medical, dental, and vision coverage.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">403(b) retirement plan with employer match up to 5%.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Group term life and long-term disability insurance.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Supplemental life insurance & accidental death and dismemberment coverage (AD&D),</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Supplemental insurance through Aflac.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Employee assistance program (EAP).</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Pet insurance.</span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Our Mission:</b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger safer Hudson Valley.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Our Values:</b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Compassion – Extending empathy and understanding to others.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Integrity – Being honest and dependable.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Hope – Believing in the strength of the human spirit and heart, to emerge and thrive when faced with a challenge.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Diversity – Promoting a vision of community comprised of wide-ranging assets.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Respect – Treating all individuals with dignity and without judgement.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Community – Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Justice – Promoting social and economic equity and fairness.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Quality – Aspiring for excellence in every aspect of our work.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> #INDBH</span></span></span></p><div style=\"text-align:center;\"><img alt=\"\" height=\"198\" src=\"https://assets.jazz.co/customers/customer_20190617202501_PMQTOLX8EYXFLEB6/layout/20260205204107-Nonprofit%20Workplace%202026%20Logo.jpg\" width=\"220\"></div><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span></p><p style=\"margin-bottom:11px;\"></p><p style=\"margin-bottom:11px;\"><img alt=\"\" height=\"15\" src=\"https://assets.jazz.co/customers/customer_20190617202501_PMQTOLX8EYXFLEB6/layout/20250131212913-image-20250131162913-2.png\" width=\"15\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">​</span></span></span></span></p><p>Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].</p>\n\n<p> </p>\n\n<p>Family Services is an equal opportunity employer. We follow federal, state, and local laws prohibiting discrimination in hiring and employment.</p>\n\n<p> </p>\n\n<p>Must be authorized to work in the United States without work sponsorship.</p>",
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      "uniqueJobCode": "job_20260508135818_CD6GVKGZAI174KDY",
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        "name": "Family Services Inc.",
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      "experienceRequirements": "Manager/Supervisor"
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    "id": "AuQSlgZtzr",
    "title": "Medical Office Manager",
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