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HomeCompaniesEbez Fa Us2 Oraclecloud Com CX 1Senior Account Manager | Employee Benefits

Senior Account Manager | Employee Benefits

Ebez Fa Us2 Oraclecloud Com CX 1 · Knoxville, TN, United States; TNKNF - 9648 Kingston Pike Ste 8, Knoxville, TN, US; TNBRD - Two Maryland Farms, Suite 350, Brentwood, TN, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEbez Fa Us2 Oraclecloud Com CX 1
TitleSenior Account Manager | Employee Benefits
Normalized title-
Department / team-
LocationKnoxville, TN, United States
Work modelHybrid / Hybrid
Employment type-
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-02 / 2026-06-03
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Ebez Fa Us2 Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Knoxville.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEbez Fa Us2 Oraclecloud Com CX 1
Source1634b88a-b63b-4478-9552-e0f4bb94a7ac
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description #LI-KW1 #LI-Hybrid Responsibilities Essential Functions and Primary Duties Provide service delivery to an assigned block of more complex* clients Resolve the most complex customer service problems directly Act as an outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) on assigned accounts Build relationships with employer/group clients (not individual members) and serve as the primary point of contact for overall and day-to-day service delivery Represent client internally and coordinate with other functions to implement client systems, complete projects, and address ongoing service needs Escalate client concerns when appropriate Maintain data integrity and quality with any applicable software on a timely basis Take lead on designated renewals; prepare renewal information and present the CBIZ solution Works with senior staff to create needed communication materials Oversee new client set-up, renewals, and open enrollment meetings Establish and preserve a solid business rapport with clients and vendors Discuss applicable legislation and market trends with clients Generate client interest in additional lines of coverage Coach and assist less tenured client services staff Additional responsibilities as assigned *Complexity is based on the degree of uncertainty, financial risk, technical requirements, urgency, and volume or size Preferred Qualifications Bachelor's Degree Life, Accident and Health Insurance License Experience managing fully insured, level-funded, and self-funded groups (majority are fully-insured groups) Open Enrollment and renewal experience Bachelor's degree in business, Human Resources, or a related field preferred. Relevant certifications (e.g., Life and Health License, CEBS) are a plus Proficiency in Employee Navigator Qualifications Minimum Qualifications High School Diploma or GED required More than 5 years customer service experience in the insurance industry required Must maintain current required licenses and certifications relevant to field of expertise Demonstrates the ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally Advanced customer service skills Proficient use of applicable technology Ability to work in team environment as well as independently Must be able to travel based on client and business needs Company CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

Full job record

Job ID7ee106ef20a72139057b7a9d132cb65c32f81093
Org IDff0700f6-e416-45cf-9543-87842d2031eb
Source ID1634b88a-b63b-4478-9552-e0f4bb94a7ac
Board ID1634b88a-b63b-4478-9552-e0f4bb94a7ac
Provideroracle_hcm
Provider Job Key5693
TitleSenior Account Manager | Employee Benefits
Normalized Title
Statusactive
Activeyes
Location TextKnoxville, TN, United States; TNKNF - 9648 Kingston Pike Ste 8, Knoxville, TN, US; TNBRD - Two Maryland Farms, Suite 350, Brentwood, TN, US
Department
Team
Employment Type
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionTN
CityKnoxville
Salary RawDescription #LI-KW1 #LI-Hybrid Responsibilities Essential Functions and Primary Duties Provide service delivery to an assigned block of more complex* clients Resolve the most complex customer service problems directly Act as an outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) on assigned accounts Build relationships with employer/group clients (not individual members) and serve as the primary point of contact for overall and day-to-day service delivery Represent client internally and coordinate with other functions to implement client systems, complete projects, and address ongoing service needs Escalate client concerns when appropriate Maintain data integrity and quality with any applicable software on a timely basis Take lead on designated renewals; prepare renewal information and present the CBIZ solution Works with senior staff to create needed communication materials Oversee new client set-up, renewals, and open enrollment meetings Establish and preserve a solid business rapport with clients and vendors Discuss applicable legislation and market trends with clients Generate client interest in additional lines of coverage Coach and assist less tenured client services staff Additional responsibilities as assigned *Complexity is based on the degree of uncertainty, financial risk, technical requirements, urgency, and volume or size Preferred Qualifications Bachelor's Degree Life, Accident and Health Insurance License Experience managing fully insured, level-funded, and self-funded groups (majority are fully-insured groups) Open Enrollment and renewal experience Bachelor's degree in business, Human Resources, or a related field preferred. Relevant certifications (e.g., Life and Health License, CEBS) are a plus Proficiency in Employee Navigator Qualifications Minimum Qualifications High School Diploma or GED required More than 5 years customer service experience in the insurance industry required Must maintain current required licenses and certifications relevant to field of expertise Demonstrates the ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally Advanced customer service skills Proficient use of applicable technology Ability to work in team environment as well as independently Must be able to travel based on client and business needs Company CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://ebez.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/5693
Apply URLhttps://ebez.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/5693
First Seen At2026-06-03 10:58:04Z
Last Seen At2026-06-06 19:16:45Z
Last Checked At2026-06-06 19:16:45Z
Last Changed At2026-06-06 11:14:29Z
Inactive At
Source Posted At2026-06-02 19:47:49Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ebez.fa.us2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T19-16-13-963Z-e091ebf9e9af2ac1f496f8e577a4e4b8e04839917452a06ec4aefe8a62d0d41e.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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        "LocationName": "TNBRD - Two Maryland Farms, Suite 350",
        "RequisitionWorkLocationId": 300000724906972
      }
    ],
    "secondaryLocations": [
      {
        "Name": "Brentwood, TN, United States",
        "Latitude": 36.03314,
        "Longitude": -86.78884,
        "CountryCode": "US",
        "GeographyId": 300000002217242,
        "GeographyNodeId": 100005626569592,
        "RequisitionLocationId": 300000724904127
      }
    ],
    "ShortDescriptionStr": "",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://ebez.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%225693%22,siteNumber=CX_1",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 16358
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/7ee106ef20a72139057b7a9d132cb65c32f81093?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/ff0700f6-e416-45cf-9543-87842d2031ebJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/1634b88a-b63b-4478-9552-e0f4bb94a7acJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/7ee106ef20a72139057b7a9d132cb65c32f81093/eventsJSON