Home › Companies › Ebez Fa Us2 Oraclecloud Com CX 1 › Senior Account Manager | Employee Benefits
Senior Account Manager | Employee Benefits
Ebez Fa Us2 Oraclecloud Com CX 1 · Knoxville, TN, United States; TNKNF - 9648 Kingston Pike Ste 8, Knoxville, TN, US; TNBRD - Two Maryland Farms, Suite 350, Brentwood, TN, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Ebez Fa Us2 Oraclecloud Com CX 1 |
| Title | Senior Account Manager | Employee Benefits |
| Normalized title | - |
| Department / team | - |
| Location | Knoxville, TN, United States |
| Work model | Hybrid / Hybrid |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-02 / 2026-06-03 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Ebez Fa Us2 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Knoxville. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Ebez Fa Us2 Oraclecloud Com CX 1 |
| Source | 1634b88a-b63b-4478-9552-e0f4bb94a7ac |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
#LI-KW1 #LI-Hybrid
Responsibilities
Essential Functions and Primary Duties Provide service delivery to an assigned block of more complex* clients Resolve the most complex customer service problems directly Act as an outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) on assigned accounts Build relationships with employer/group clients (not individual members) and serve as the primary point of contact for overall and day-to-day service delivery Represent client internally and coordinate with other functions to implement client systems, complete projects, and address ongoing service needs Escalate client concerns when appropriate Maintain data integrity and quality with any applicable software on a timely basis Take lead on designated renewals; prepare renewal information and present the CBIZ solution Works with senior staff to create needed communication materials Oversee new client set-up, renewals, and open enrollment meetings Establish and preserve a solid business rapport with clients and vendors Discuss applicable legislation and market trends with clients Generate client interest in additional lines of coverage Coach and assist less tenured client services staff Additional responsibilities as assigned *Complexity is based on the degree of uncertainty, financial risk, technical requirements, urgency, and volume or size
Preferred Qualifications
Bachelor's Degree
Life, Accident and Health Insurance License
Experience managing fully insured, level-funded, and self-funded groups (majority are fully-insured groups)
Open Enrollment and renewal experience
Bachelor's degree in business, Human Resources, or a related field preferred.
Relevant certifications (e.g., Life and Health License, CEBS) are a plus
Proficiency in Employee Navigator
Qualifications
Minimum Qualifications
High School Diploma or GED required
More than 5 years customer service experience in the insurance industry required
Must maintain current required licenses and certifications relevant to field of expertise
Demonstrates the ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
Advanced customer service skills
Proficient use of applicable technology
Ability to work in team environment as well as independently
Must be able to travel based on client and business needs
Company
CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.
Full job record
| Job ID | 7ee106ef20a72139057b7a9d132cb65c32f81093 |
| Org ID | ff0700f6-e416-45cf-9543-87842d2031eb |
| Source ID | 1634b88a-b63b-4478-9552-e0f4bb94a7ac |
| Board ID | 1634b88a-b63b-4478-9552-e0f4bb94a7ac |
| Provider | oracle_hcm |
| Provider Job Key | 5693 |
| Title | Senior Account Manager | Employee Benefits |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Knoxville, TN, United States; TNKNF - 9648 Kingston Pike Ste 8, Knoxville, TN, US; TNBRD - Two Maryland Farms, Suite 350, Brentwood, TN, US |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | TN |
| City | Knoxville |
| Salary Raw | Description #LI-KW1 #LI-Hybrid Responsibilities Essential Functions and Primary Duties Provide service delivery to an assigned block of more complex* clients Resolve the most complex customer service problems directly Act as an outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) on assigned accounts Build relationships with employer/group clients (not individual members) and serve as the primary point of contact for overall and day-to-day service delivery Represent client internally and coordinate with other functions to implement client systems, complete projects, and address ongoing service needs Escalate client concerns when appropriate Maintain data integrity and quality with any applicable software on a timely basis Take lead on designated renewals; prepare renewal information and present the CBIZ solution Works with senior staff to create needed communication materials Oversee new client set-up, renewals, and open enrollment meetings Establish and preserve a solid business rapport with clients and vendors Discuss applicable legislation and market trends with clients Generate client interest in additional lines of coverage Coach and assist less tenured client services staff Additional responsibilities as assigned *Complexity is based on the degree of uncertainty, financial risk, technical requirements, urgency, and volume or size Preferred Qualifications Bachelor's Degree Life, Accident and Health Insurance License Experience managing fully insured, level-funded, and self-funded groups (majority are fully-insured groups) Open Enrollment and renewal experience Bachelor's degree in business, Human Resources, or a related field preferred. Relevant certifications (e.g., Life and Health License, CEBS) are a plus Proficiency in Employee Navigator Qualifications Minimum Qualifications High School Diploma or GED required More than 5 years customer service experience in the insurance industry required Must maintain current required licenses and certifications relevant to field of expertise Demonstrates the ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally Advanced customer service skills Proficient use of applicable technology Ability to work in team environment as well as independently Must be able to travel based on client and business needs Company CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://ebez.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/5693 |
| Apply URL | https://ebez.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/5693 |
| First Seen At | 2026-06-03 10:58:04Z |
| Last Seen At | 2026-06-06 19:16:45Z |
| Last Checked At | 2026-06-06 19:16:45Z |
| Last Changed At | 2026-06-06 11:14:29Z |
| Inactive At | — |
| Source Posted At | 2026-06-02 19:47:49Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ebez.fa.us2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T19-16-13-963Z-e091ebf9e9af2ac1f496f8e577a4e4b8e04839917452a06ec4aefe8a62d0d41e.json |
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"LocationName": "TNBRD - Two Maryland Farms, Suite 350",
"RequisitionWorkLocationId": 300000724906972
}
],
"secondaryLocations": [
{
"Name": "Brentwood, TN, United States",
"Latitude": 36.03314,
"Longitude": -86.78884,
"CountryCode": "US",
"GeographyId": 300000002217242,
"GeographyNodeId": 100005626569592,
"RequisitionLocationId": 300000724904127
}
],
"ShortDescriptionStr": "",
"requisitionFlexFields": [],
"DomesticTravelRequired": null,
"PrimaryLocationCountry": "US",
"ExternalQualificationsStr": null,
"ExternalResponsibilitiesStr": null,
"InternationalTravelRequired": null
},
"detail_meta": {
"url": "https://ebez.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%225693%22,siteNumber=CX_1",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 16358
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/7ee106ef20a72139057b7a9d132cb65c32f81093?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/ff0700f6-e416-45cf-9543-87842d2031ebJSONGET https://api.bluedoor.sh/job-postings/v1/sources/1634b88a-b63b-4478-9552-e0f4bb94a7acJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/7ee106ef20a72139057b7a9d132cb65c32f81093/eventsJSON