Customer Service Representative - Deliver Service That Matters.

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    "requisitionDescription": "<div><div><div><div><h3 data-section-id=\"igbtie\" data-start=\"358\" data-end=\"382\"><strong data-start=\"362\" data-end=\"380\">About the Role</strong></h3><p data-start=\"383\" data-end=\"678\">At Mid Valley Disposal, our Customer Service Representatives are more than just a point of contact&mdash;they&rsquo;re the face and voice of our company. If you thrive in a fast-paced environment, enjoy helping people, and take pride in delivering exceptional service, this is the opportunity for you.</p><p data-start=\"680\" data-end=\"880\">As a CSR, you&rsquo;ll handle a high volume of calls and inquiries while providing accurate information, resolving concerns, and ensuring every customer interaction is professional, positive, and efficient.</p><h3 data-section-id=\"1p4dyot\" data-start=\"887\" data-end=\"911\"><strong data-start=\"891\" data-end=\"909\">What You&rsquo;ll Do</strong></h3><ul data-start=\"912\" data-end=\"1493\"><li data-section-id=\"6f58qf\" data-start=\"912\" data-end=\"1000\">Deliver friendly, professional, and respectful service to customers and team members</li><li data-section-id=\"960e6v\" data-start=\"1001\" data-end=\"1087\">Answer incoming calls, emails, and customer inquiries with accuracy and efficiency</li><li data-section-id=\"a76kch\" data-start=\"1088\" data-end=\"1162\">Assist with account questions, billing inquiries, and service requests</li><li data-section-id=\"zer9gn\" data-start=\"1163\" data-end=\"1222\">Maintain and update customer records in company systems</li><li data-section-id=\"3fl7lq\" data-start=\"1223\" data-end=\"1301\">Troubleshoot and resolve basic issues; escalate complex concerns as needed</li><li data-section-id=\"24q8u8\" data-start=\"1302\" data-end=\"1369\">Collaborate with internal teams to ensure customer satisfaction</li><li data-section-id=\"1k4f29k\" data-start=\"1370\" data-end=\"1432\">Follow company policies, procedures, and service standards</li><li data-section-id=\"1he0og\" data-start=\"1433\" data-end=\"1493\">Contribute to a positive, team-oriented work environment</li></ul><h3 data-section-id=\"cme4z0\" data-start=\"1500\" data-end=\"1532\"><strong data-start=\"1504\" data-end=\"1530\">What We&rsquo;re Looking For</strong></h3><ul data-start=\"1533\" data-end=\"1989\"><li data-section-id=\"ghrzib\" data-start=\"1533\" data-end=\"1610\">High School Diploma or GED required (Associate&rsquo;s or Bachelor&rsquo;s preferred)</li><li data-section-id=\"jyqv7v\" data-start=\"1611\" data-end=\"1682\">1+ year of customer service experience in a high-volume environment</li><li data-section-id=\"1smh74m\" data-start=\"1683\" data-end=\"1749\">Strong communication, problem-solving, and multitasking skills</li><li data-section-id=\"1ns7pcy\" data-start=\"1750\" data-end=\"1807\">Excellent attention to detail and data entry accuracy</li><li data-section-id=\"izs5a6\" data-start=\"1808\" data-end=\"1864\">Ability to stay organized and perform under pressure</li><li data-section-id=\"l22wxi\" data-start=\"1865\" data-end=\"1919\">Bilingual (Spanish/English<strong>)&nbsp;</strong><strong data-start=\"1895\" data-end=\"1917\">&nbsp;</strong>preferred, but not required.</li><li data-section-id=\"14qft0f\" data-start=\"1920\" data-end=\"1989\">Experience in waste management, utilities, or logistics is a plus</li></ul><h3 data-section-id=\"o3bzi3\" data-start=\"1996\" data-end=\"2018\"><strong data-start=\"2000\" data-end=\"2016\">Why Join Us?</strong></h3><ul data-start=\"2019\" data-end=\"2257\"><li data-section-id=\"60uh3q\" data-start=\"2019\" data-end=\"2071\">Competitive pay and stable, full-time employment</li><li data-section-id=\"15pwchz\" data-start=\"2072\" data-end=\"2123\">Opportunities for career growth and development</li><li data-section-id=\"riy1nv\" data-start=\"2124\" data-end=\"2181\">Supportive team environment that values collaboration</li><li data-section-id=\"dumbda\" data-start=\"2182\" data-end=\"2257\">Be part of a company committed to serving the community and environment</li></ul><h3 data-section-id=\"1qhc5si\" data-start=\"2264\" data-end=\"2290\"><strong data-start=\"2268\" data-end=\"2288\">Work Environment</strong></h3><p data-start=\"2291\" data-end=\"2507\">This role involves primarily seated work with frequent use of phones and computers in a dynamic environment. Candidates should be comfortable with a fast-paced setting and consistent communication throughout the day.</p><h3 data-section-id=\"png1a5\" data-start=\"2514\" data-end=\"2539\"><strong data-start=\"2518\" data-end=\"2537\">Ready to Apply?</strong></h3><p data-start=\"2540\" data-end=\"2659\">If you&rsquo;re passionate about helping others and want to grow your career in customer service, we&rsquo;d love to hear from you!</p></div></div></div></div>\n",
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