Service Advisor

{
  "content_hash": "4f96a8ea7eb1f4f42157c8d6029e5399c4fa6de781c7f76ee319001e823a83f4",
  "source_hash": "e2a3a749774d831aff52bf2ee09a96a26d6cb60f6aecada21deaa264de3e8dd6",
  "last_changed_at": "2026-05-31T19:06:58.863Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Fredericksburg, VA 22408; 10643 Patriot Highway, Fredericksburg, VA, 22408, USA",
    "city": "Fredericksburg",
    "region": "VA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T09:50:41.783Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Fredericksburg, VA 22408; 10643 Patriot Highway, Fredericksburg, VA, 22408, USA",
      "city": "Fredericksburg",
      "region": "VA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "city": "Fredericksburg",
    "jobId": 64787,
    "level": "",
    "endDate": "",
    "legalId": 158,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Service Advisor",
    "location": "Fredericksburg, VA 22408",
    "startDate": "",
    "clientCode": "13M77",
    "remoteType": "",
    "description": "<ul>\r\n\t<li>\r\n\t<p>Greet customers and assess their service needs.</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Schedule service appointments and confirm vehicle drop-off times.</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Accurately document customer concerns and vehicle symptoms.</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Prepare detailed repair orders and work with technicians to determine required services.</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Provide cost estimates, explain repair processes, and gain customer approvals.</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Communicate regularly with customers about the status of their vehicle.</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Ensure all completed work meets quality standards and customer expectations.</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Coordinate with parts departments to ensure timely availability of necessary components.</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Process service payments and handle warranty claims as needed.</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Maintain accurate service records and follow-up with customers post-service.</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Address customer complaints or concerns in a timely and professional manner.</p>\r\n\t</li>\r\n</ul>\r\n",
    "jobCategory": "",
    "salaryRange": "",
    "socialMedia": {
      "xLink": null,
      "emailLink": null,
      "facebookLink": null,
      "linkedInLink": null
    },
    "isQuickApply": false,
    "positionType": "",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Service Advisor\",\"identifier\":\"J13M7764787\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/091EC3604A527BCAA57D140E2BFAE4A1/jobs/64787\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=091EC3604A527BCAA57D140E2BFAE4A1\",\"datePosted\":\"2025-06-23\",\"description\":\"Job DetailsJob Location: Fredericksburg, VA 22408\\r\\n\\t\\r\\n\\tGreet customers and assess their service needs.\\r\\n\\t\\r\\n\\t\\r\\n\\tSchedule service appointments and confirm vehicle drop-off times.\\r\\n\\t\\r\\n\\t\\r\\n\\tAccurately document customer concerns and vehicle symptoms.\\r\\n\\t\\r\\n\\t\\r\\n\\tPrepare detailed repair orders and work with technicians to determine required services.\\r\\n\\t\\r\\n\\t\\r\\n\\tProvide cost estimates, explain repair processes, and gain customer approvals.\\r\\n\\t\\r\\n\\t\\r\\n\\tCommunicate regularly with customers about the status of their vehicle.\\r\\n\\t\\r\\n\\t\\r\\n\\tEnsure all completed work meets quality standards and customer expectations.\\r\\n\\t\\r\\n\\t\\r\\n\\tCoordinate with parts departments to ensure timely availability of necessary components.\\r\\n\\t\\r\\n\\t\\r\\n\\tProcess service payments and handle warranty claims as needed.\\r\\n\\t\\r\\n\\t\\r\\n\\tMaintain accurate service records and follow-up with customers post-service.\\r\\n\\t\\r\\n\\t\\r\\n\\tAddress customer complaints or concerns in a timely and professional manner.\\r\\n\\t\\r\\n\\r\\nQualifications\\r\\n\\t\\r\\n\\tHigh school diploma or equivalent (associate degree or technical training a plus)\\r\\n\\t\\r\\n\\t\\r\\n\\tPrior experience in automotive service, customer service, or a related role\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong communication and interpersonal skills\\r\\n\\t\\r\\n\\t\\r\\n\\tBasic knowledge of automotive systems and terminology\\r\\n\\t\\r\\n\\t\\r\\n\\tProficiency in service software systems (e.g., CDK, Reynolds &amp; Reynolds, Xtime)\\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to multitask and manage time effectively in a fast-paced environment\\r\\n\\t\\r\\n\\t\\r\\n\\tProblem-solving abilities and attention to detail\\r\\n\\t\\r\\n\\r\\n\",\"responsibilities\":\"\\r\\n\\t\\r\\n\\tGreet customers and assess their service needs.\\r\\n\\t\\r\\n\\t\\r\\n\\tSchedule service appointments and confirm vehicle drop-off times.\\r\\n\\t\\r\\n\\t\\r\\n\\tAccurately document customer concerns and vehicle symptoms.\\r\\n\\t\\r\\n\\t\\r\\n\\tPrepare detailed repair orders and work with technicians to determine required services.\\r\\n\\t\\r\\n\\t\\r\\n\\tProvide cost estimates, explain repair processes, and gain customer approvals.\\r\\n\\t\\r\\n\\t\\r\\n\\tCommunicate regularly with customers about the status of their vehicle.\\r\\n\\t\\r\\n\\t\\r\\n\\tEnsure all completed work meets quality standards and customer expectations.\\r\\n\\t\\r\\n\\t\\r\\n\\tCoordinate with parts departments to ensure timely availability of necessary components.\\r\\n\\t\\r\\n\\t\\r\\n\\tProcess service payments and handle warranty claims as needed.\\r\\n\\t\\r\\n\\t\\r\\n\\tMaintain accurate service records and follow-up with customers post-service.\\r\\n\\t\\r\\n\\t\\r\\n\\tAddress customer complaints or concerns in a timely and professional manner.\\r\\n\\t\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"SAFFORD AUTOMOTIVE GROUP\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=091EC3604A527BCAA57D140E2BFAE4A1\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"10643 Patriot Highway\",\"addressLocality\":\"Fredericksburg\",\"addressRegion\":\"VA\",\"postalCode\":22408,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\n\\t\\r\\n\\tHigh school diploma or equivalent (associate degree or technical training a plus)\\r\\n\\t\\r\\n\\t\\r\\n\\tPrior experience in automotive service, customer service, or a related role\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong communication and interpersonal skills\\r\\n\\t\\r\\n\\t\\r\\n\\tBasic knowledge of automotive systems and terminology\\r\\n\\t\\r\\n\\t\\r\\n\\tProficiency in service software systems (e.g., CDK, Reynolds &amp; Reynolds, Xtime)\\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to multitask and manage time effectively in a fast-paced environment\\r\\n\\t\\r\\n\\t\\r\\n\\tProblem-solving abilities and attention to detail\\r\\n\\t\\r\\n\\r\\n\",\"experienceRequirements\":\"\\r\\n\\t\\r\\n\\tHigh school diploma or equivalent (associate degree or technical training a plus)\\r\\n\\t\\r\\n\\t\\r\\n\\tPrior experience in automotive service, customer service, or a related role\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong communication and interpersonal skills\\r\\n\\t\\r\\n\\t\\r\\n\\tBasic knowledge of automotive systems and terminology\\r\\n\\t\\r\\n\\t\\r\\n\\tProficiency in service software systems (e.g., CDK, Reynolds &amp; Reynolds, Xtime)\\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to multitask and manage time effectively in a fast-paced environment\\r\\n\\t\\r\\n\\t\\r\\n\\tProblem-solving abilities and attention to detail\\r\\n\\t\\r\\n\\r\\n\",\"validThrough\":\"-0001-11-30\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "<ul>\r\n\t<li>\r\n\t<p>High school diploma or equivalent (associate degree or technical training a plus)</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Prior experience in automotive service, customer service, or a related role</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Strong communication and interpersonal skills</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Basic knowledge of automotive systems and terminology</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Proficiency in service software systems (e.g., CDK, Reynolds &amp; Reynolds, Xtime)</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Ability to multitask and manage time effectively in a fast-paced environment</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Problem-solving abilities and attention to detail</p>\r\n\t</li>\r\n</ul>\r\n",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-05-05T15:36:15.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 64787,
    "isHotJob": false,
    "jobTitle": "Service Advisor",
    "postedOn": "",
    "locations": "Fredericksburg, VA 22408",
    "remoteType": "",
    "description": "\r\n\t\r\n\tGreet customers and assess their service needs.\r\n\t\r\n\t\r\n\tSchedule service appointments and confirm vehicle drop-off times.\r\n\t\r\n\t\r\n\tAccurately doc...",
    "positionType": ""
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/64787",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 9140
  },
  "detail_errors": []
}