GLO - Senior Web Administrator (Web Administrator V)

The Texas General Land Office is seeking a Senior Web Administrator (Web Administrator V) within the Information Technology Services Department of the agency. Performs highly advanced (senior-level) web design and development work with broad impact across the agency’s digital presence. This position functions as a senior technical expert responsible for shaping web development practices, defining standards, and addressing the most complex, high-risk, or enterprise-impact web challenges. Work involves leading complex web development and integration efforts, planning and coordinating enhancements to web platforms, establishing and refining standards and procedures, and providing expert technical consultation across departments. While this role remains hands-on, work is typically focused on the most complex development, integration, remediation, and architectural initiatives rather than routine maintenance or content updates. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Influences agency-wide web practices and long-term digital direction through technical expertise, consultation, and leadership rather than formal supervisory authority. About the Information Technology Services Department The Information Technology Services (ITS) team advances the mission of the Texas General Land Office through technology. We deliver secure, reliable, and innovative solutions that enable the agency to serve Texans efficiently and transparently. ITS operates with a growth mindset, committed to sustainability, operational excellence, customer service, and safeguarding the agency’s information resources. By leveraging modern cloud, automation, and data technologies, ITS drives efficiency, innovation, and resilience across the enterprise. About the Role The Web Administrator V plays a critical role in shaping and sustaining the Texas General Land Office’s web presence. Serving as the agency’s senior web development and administration expert, this position leads complex web initiatives that support public-facing services, agency communications, and internal business operations while ensuring a secure, accessible, and reliable digital experience. This role contributes to the long-term effectiveness of agency web platforms by leading complex development efforts, overseeing integrations, enforcing accessibility and security requirements, and promoting consistent implementation of web standards and best practices. The Web Administrator V partners with agency leadership, business stakeholders, and technical teams to translate organizational needs into effective web solutions while supporting modernization efforts and maintaining compliance with regulatory and operational requirements. Operating as a hands-on senior contributor, the Web Administrator V serves as a trusted technical authority for web development, platform operations, and digital service delivery. The individual in this role demonstrates sound judgment, technical expertise, and a commitment to delivering high-quality web solutions that enhance public engagement, support agency programs, and advance the agency’s digital strategy. Our Mission: The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources. What Your Contributions to the GLO Will be: Advanced Web Development & Complex Delivery - Leads and performs hands-on implementation of the most complex, high-risk, or agency-critical web work, including major enhancements, remediations, and cross-department deliverables. Web Platform Operations & Delivery Oversight - Oversees execution of complex web environment operations and integrations, ensuring work performed by self and others meets performance, reliability, and supportability expectations. Accessibility, Security & Compliance Enforcement - Reviews implementations, validates compliance, and leads remediation efforts to ensure agency web platforms consistently meet accessibility, security, and regulatory requirements. Standards Implementation & Execution Consistency - Enforces approved web standards, procedures, and service practices by reviewing work products, identifying gaps, and driving consistent execution across deliverables. Senior Technical Consultation & Delivery Coordination - Serves as the senior execution-level point of contact for departments and partners, translating requirements into feasible, compliant solutions and coordinating delivery efforts. Documentation, Quality Review & Knowledge Transfer - Reviews and maintains operational documentation, validates solution readiness, and supports knowledge transfer to ensure sustainable, repeatable delivery. The Texas General Land Office is seeking a Senior Web Administrator (Web Administrator V) within the Information Technology Services Department of the agency. Performs highly advanced (senior-level) web design and development work with broad impact across the agency’s digital presence. This position functions as a senior technical expert responsible for shaping web development practices, defining standards, and addressing the most complex, high-risk, or enterprise-impact web challenges. Work involves leading complex web development and integration efforts, planning and coordinating enhancements to web platforms, establishing and refining standards and procedures, and providing expert technical consultation across departments. While this role remains hands-on, work is typically focused on the most complex development, integration, remediation, and architectural initiatives rather than routine maintenance or content updates. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Influences agency-wide web practices and long-term digital direction through technical expertise, consultation, and leadership rather than formal supervisory authority. About the Information Technology Services Department The Information Technology Services (ITS) team advances the mission of the Texas General Land Office through technology. We deliver secure, reliable, and innovative solutions that enable the agency to serve Texans efficiently and transparently. ITS operates with a growth mindset, committed to sustainability, operational excellence, customer service, and safeguarding the agency’s information resources. By leveraging modern cloud, automation, and data technologies, ITS drives efficiency, innovation, and resilience across the enterprise. About the Role The Web Administrator V plays a critical role in shaping and sustaining the Texas General Land Office’s web presence. Serving as the agency’s senior web development and administration expert, this position leads complex web initiatives that support public-facing services, agency communications, and internal business operations while ensuring a secure, accessible, and reliable digital experience. This role contributes to the long-term effectiveness of agency web platforms by leading complex development efforts, overseeing integrations, enforcing accessibility and security requirements, and promoting consistent implementation of web standards and best practices. The Web Administrator V partners with agency leadership, business stakeholders, and technical teams to translate organizational needs into effective web solutions while supporting modernization efforts and maintaining compliance with regulatory and operational requirements. Operating as a hands-on senior contributor, the Web Administrator V serves as a trusted technical authority for web development, platform operations, and digital service delivery. The individual in this role demonstrates sound judgment, technical expertise, and a commitment to delivering high-quality web solutions that enhance public engagement, support agency programs, and advance the agency’s digital strategy. Our Mission: The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources. What Your Contributions to the GLO Will be: Advanced Web Development & Complex Delivery - Leads and performs hands-on implementation of the most complex, high-risk, or agency-critical web work, including major enhancements, remediations, and cross-department deliverables. Web Platform Operations & Delivery Oversight - Oversees execution of complex web environment operations and integrations, ensuring work performed by self and others meets performance, reliability, and supportability expectations. Accessibility, Security & Compliance Enforcement - Reviews implementations, validates compliance, and leads remediation efforts to ensure agency web platforms consistently meet accessibility, security, and regulatory requirements. Standards Implementation & Execution Consistency - Enforces approved web standards, procedures, and service practices by reviewing work products, identifying gaps, and driving consistent execution across deliverables. Senior Technical Consultation & Delivery Coordination - Serves as the senior execution-level point of contact for departments and partners, translating requirements into feasible, compliant solutions and coordinating delivery efforts. Documentation, Quality Review & Knowledge Transfer - Reviews and maintains operational documentation, validates solution readiness, and supports knowledge transfer to ensure sustainable, repeatable delivery. Minimum Qualifications: Bachelor%27s degree from an accredited four-year college or university with major coursework in computer science, information systems, web development, information technology, computer engineering, or a related field. Equivalent professional experience may substitute for the degree requirement at a rate of one year of relevant experience for each year of education. Location Requirements: This position is based in Austin, TX. Candidates must be currently located in the Austin area or willing to relocate at their own expense. Relocation assistance is not provided. Preferred Qualifications: Four (4) or more years of professional experience in web administration, website management, or web application support, including maintaining website content, administering web platforms and content management systems, troubleshooting technical issues, and ensuring website performance, accessibility, security, and compliance with organizational standards. Experience administering and supporting enterprise websites, web applications, and content management systems (CMS) in a complex organizational environment. Demonstrated hands-on experience managing modern web platforms such as Drupal, WordPress, Sitecore, SharePoint, or comparable technologies. Experience implementing and maintaining website content, navigation structures, templates, and user-facing functionality across multiple web properties. Experience supporting website modernization initiatives, including platform upgrades, migrations, redesigns, and accessibility improvements. Experience implementing and maintaining web security controls, monitoring processes, and operational support procedures for public-facing websites and web applications. Experience troubleshooting and resolving website performance, availability, compatibility, and user experience issues. Experience ensuring compliance with web accessibility standards, including Section 508 and WCAG requirements. Familiarity with web analytics platforms, search engine optimization (SEO) practices, and digital content governance. Experience using HTML, CSS, JavaScript, and related web technologies to support website administration and enhancements. Relevant industry certifications in web administration, content management systems, accessibility, digital experience platforms, or related technologies are preferred. Knowledge, Skills and Abilities: Knowledge of: Modern web technologies, content management systems, and digital experience platforms. Website architecture, navigation design, content publishing workflows, and user experience principles. Web accessibility standards and requirements, including Section 508 and WCAG guidelines. Website security principles, performance optimization techniques, and operational support practices. Web analytics, search engine optimization (SEO), and digital content management best practices. Security, privacy, and compliance considerations applicable to public-facing websites and web applications. Skill in: Administering, maintaining, and supporting enterprise websites and web platforms. Managing content publishing processes, site structure, and user access controls within content management systems. Implementing website enhancements using HTML, CSS, JavaScript, and related web technologies. Monitoring website performance, availability, accessibility, and security. Troubleshooting and resolving complex website, content, and user experience issues. Creating technical documentation, standards, and operational procedures. Ability to: Serve as a senior technical contributor on complex website administration and digital experience initiatives. Collaborate effectively with content authors, developers, designers, business stakeholders, and project teams. Exercise sound judgment in administering and maintaining enterprise web platforms. Translate business and user needs into effective, accessible, and user-centered web experiences. Support website modernization efforts while maintaining operational stability, performance, and compliance. Mentor and provide technical guidance to less experienced team members while promoting web administration best practices. Physical Requirements: This position requires the employee to primarily perform sedentary office work; however, mobility (moving around the worksite) is routinely required to carry out some duties. This position requires extensive computer, telephone and client/ customer contact and communication. It requires the ability to move and position oneself as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Ability to read printed materials and computer screens. The individual must be able to move and transport records, documents, boxes, and all related information and materials, weighing up to 20 pounds when required. Compensation and Benefits: Free Parking Defined Retirement Benefit Plan Optional 401(k) and 457 accounts Medical Insurance - State pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. The State pays 50% of the eligible part-time employees’ premium and 25% for eligible dependents. Optional Benefits such as dental, vision, and life insurance. Minimum of 96+ Hours of Annual Leave a year **Annual leave increases with length of service. Professional Development Opportunities: The GLO offers numerous courses to help our employees grow using resources through LinkedIn Learning and our EAP provider. Veterans: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor%27s Office by pasting this link into your browser: Military Crosswalk for Occupational Category - Information Technology How to Apply: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or in the CAPPS Career Section . You may apply for the job directly through the CAPPS Career Section. It is not necessary to apply both through Work in Texas and the CAPPS Career Section. Applications must be fully completed with a detailed job history, including job title, employment dates, employer name, supervisor%27s name and phone number, and a summary of responsibilities. Incomplete applications may lead to disqualification. Please be aware that resumes will not be accepted in place of a completed application. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. Minimum Qualifications: Bachelor%27s degree from an accredited four-year college or university with major coursework in computer science, information systems, web development, information technology, computer engineering, or a related field. Equivalent professional experience may substitute for the degree requirement at a rate of one year of relevant experience for each year of education. Location Requirements: This position is based in Austin, TX. Candidates must be currently located in the Austin area or willing to relocate at their own expense. Relocation assistance is not provided. Preferred Qualifications: Four (4) or more years of professional experience in web administration, website management, or web application support, including maintaining website content, administering web platforms and content management systems, troubleshooting technical issues, and ensuring website performance, accessibility, security, and compliance with organizational standards. Experience administering and supporting enterprise websites, web applications, and content management systems (CMS) in a complex organizational environment. Demonstrated hands-on experience managing modern web platforms such as Drupal, WordPress, Sitecore, SharePoint, or comparable technologies. Experience implementing and maintaining website content, navigation structures, templates, and user-facing functionality across multiple web properties. Experience supporting website modernization initiatives, including platform upgrades, migrations, redesigns, and accessibility improvements. Experience implementing and maintaining web security controls, monitoring processes, and operational support procedures for public-facing websites and web applications. Experience troubleshooting and resolving website performance, availability, compatibility, and user experience issues. Experience ensuring compliance with web accessibility standards, including Section 508 and WCAG requirements. Familiarity with web analytics platforms, search engine optimization (SEO) practices, and digital content governance. Experience using HTML, CSS, JavaScript, and related web technologies to support website administration and enhancements. Relevant industry certifications in web administration, content management systems, accessibility, digital experience platforms, or related technologies are preferred. Knowledge, Skills and Abilities: Knowledge of: Modern web technologies, content management systems, and digital experience platforms. Website architecture, navigation design, content publishing workflows, and user experience principles. Web accessibility standards and requirements, including Section 508 and WCAG guidelines. Website security principles, performance optimization techniques, and operational support practices. Web analytics, search engine optimization (SEO), and digital content management best practices. Security, privacy, and compliance considerations applicable to public-facing websites and web applications. Skill in: Administering, maintaining, and supporting enterprise websites and web platforms. Managing content publishing processes, site structure, and user access controls within content management systems. Implementing website enhancements using HTML, CSS, JavaScript, and related web technologies. Monitoring website performance, availability, accessibility, and security. Troubleshooting and resolving complex website, content, and user experience issues. Creating technical documentation, standards, and operational procedures. Ability to: Serve as a senior technical contributor on complex website administration and digital experience initiatives. Collaborate effectively with content authors, developers, designers, business stakeholders, and project teams. Exercise sound judgment in administering and maintaining enterprise web platforms. Translate business and user needs into effective, accessible, and user-centered web experiences. Support website modernization efforts while maintaining operational stability, performance, and compliance. Mentor and provide technical guidance to less experienced team members while promoting web administration best practices. Physical Requirements: This position requires the employee to primarily perform sedentary office work; however, mobility (moving around the worksite) is routinely required to carry out some duties. This position requires extensive computer, telephone and client/ customer contact and communication. It requires the ability to move and position oneself as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Ability to read printed materials and computer screens. The individual must be able to move and transport records, documents, boxes, and all related information and materials, weighing up to 20 pounds when required. Compensation and Benefits: Free Parking Defined Retirement Benefit Plan Optional 401(k) and 457 accounts Medical Insurance - State pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. The State pays 50% of the eligible part-time employees’ premium and 25% for eligible dependents. Optional Benefits such as dental, vision, and life insurance. Minimum of 96+ Hours of Annual Leave a year **Annual leave increases with length of service. Professional Development Opportunities: The GLO offers numerous courses to help our employees grow using resources through LinkedIn Learning and our EAP provider. Veterans: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor%27s Office by pasting this link into your browser: Military Crosswalk for Occupational Category - Information Technology How to Apply: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or in the CAPPS Career Section . You may apply for the job directly through the CAPPS Career Section. It is not necessary to apply both through Work in Texas and the CAPPS Career Section. Applications must be fully completed with a detailed job history, including job title, employment dates, employer name, supervisor%27s name and phone number, and a summary of responsibilities. Incomplete applications may lead to disqualification. Please be aware that resumes will not be accepted in place of a completed application. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

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