Home › Companies › AA674B442E9B6A1284BD7F78CB0C3E73 › Manager, Operations - 2nd Shift
Manager, Operations - 2nd Shift
AA674B442E9B6A1284BD7F78CB0C3E73 · KY Frankfort - Frankfort, KY 40601; 2001 Leestown Road, Frankfort, KY, 40601, USA · Active · $850 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | AA674B442E9B6A1284BD7F78CB0C3E73 |
| Title | Manager, Operations - 2nd Shift |
| Normalized title | - |
| Department / team | - |
| Location | Frankfort, KY, United States |
| Work model | - |
| Employment type | - |
| Salary | $850 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-05 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from AA674B442E9B6A1284BD7F78CB0C3E73. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Frankfort. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | AA674B442E9B6A1284BD7F78CB0C3E73 |
| Source | c9dc5164-4e0d-4708-bc41-05e131b3795f |
| ATS provider | Paycom ATS |
Description
Description
ABOUT RETURNPRO
Retailers have spent decades perfecting the forward supply chain. Returns are the last unsolved frontier, and ReturnPro is solving it. We built the first fully integrated, technology-enabled reverse logistics and ReCommerce platform, unifying distribution, refurbishment, recovery analytics, and disposition strategy into one scalable network.
In the U.S. alone, returns represent an $850B annual challenge. They erode margins, disrupt logistics, damage customer experience, and generate enormous waste. Through our integrated solution spanning SaaS technology, reverse supply chain services, and recommerce, we turn returns from a cost center into a recovery engine. To date, we've diverted more than 100 million pounds of product from landfills, and we're just getting started.
This is not incremental improvement. This is redefining how retailers handle returns at scale. At ReturnPro, returns are a strategic advantage. We are consolidating and professionalizing this space with disciplined execution, data-driven performance, and measurable results.
REVERSE LOGISTICS
NIGHT SHIFT OPS
TEAM LEADERSHIP
SAFETY & QUALITY
THE OPPORTUNITY
ReturnPro is hiring an experienced, energetic, and results-driven Operations Manager to lead second shift at one of our high-volume reverse logistics facilities — FORTX, BENAR, or FRAKY. Reporting to the Assistant General Manager, you will own night-shift execution across receiving, grading, testing, refurbishment, return-to-vendor, and fulfillment, leading a team of departmental supervisors to hit production, quality, and safety targets every shift.
The night shift demands strong leadership. You will be the most senior leader on the floor for much of the shift. You will partner with day shift leadership to keep the facility running cleanly across the 24-hour cycle, drive labor efficiency without sacrificing quality or safety, and develop your supervisors into the next generation of ReturnPro operations leaders.
WHAT YOU’LL OWN
Shift Operations & Execution
Run the second shift end-to-end: open the shift, set the production plan, balance labor against volume, and close out with clean handoff to first shift
Drive UPH, throughput, and quality across all night-shift work streams: receiving, grading, testing, refurb, return-to-vendor, and fulfillment
Track and report shift-level KPIs in a daily and weekly cadence; identify performance gaps and execute corrective action without waiting for direction
Maintain inventory accuracy and control across the shift; ensure clean documentation and audit-ready records for all production and movement
Partner with day-shift leadership on cross-shift continuity, equipment readiness, and 24-hour facility performance against plan
Support the AGM and GM with budget input, P&L tracking, and General Ledger accuracy for shift-level cost categories
Team & Supervisor Leadership
Lead, coach, and develop departmental supervisors; set clear expectations and hold the bar on performance, behavior, and accountability
Own night-shift recruitment, interviewing, onboarding, and training; build a stable supervisor bench and reduce shift-level turnover
Apply ReturnPro policies consistently in coaching conversations, performance documentation, and disciplinary action, in partnership with People & Culture
Communicate operational goals, ReturnPro Standard Operating Procedures, and shift-level priorities clearly to supervisors and frontline teammates
Walk the floor every shift — listen, follow up, and build the kind of trust that keeps a night-shift team engaged and productive
Safety, Quality & Compliance
Implement, observe, and enforce all safety policies and procedures; maintain a safe, compliant, OSHA-ready work environment across the shift
Drive quality standards across all night-shift workflows; investigate operational errors to determine root cause and execute corrective action
Support equipment preventative maintenance programs and facility upkeep; flag equipment risk early and escalate to keep the shift moving
Ensure equipment, work zones, and break areas are neat, clean, and well organized; enforce ReturnPro housekeeping standards every shift
Identify continuous improvement opportunities specific to night-shift dynamics such as lighting, staffing patterns, fatigue, security, and act on them
Qualifications
WHAT YOU BRING
Experience & Background
Bachelor’s degree in business, logistics, management, or related field — or equivalent operational management experience
5+ years of warehouse, logistics, or inventory operations management experience, with demonstrated supervisor-leadership track record
Direct experience in reverse logistics, distribution, or high-volume processing; prior 2nd or 3rd shift leadership a strong plus
Working knowledge of production and manufacturing processes, quality systems and standards, and process improvement techniques
Working knowledge of business and finance principles, human resources practices, and budget/P&L fundamentals
Working knowledge of OSHA, EPA, and other health and safety standards and compliance requirements
Skills & Competencies
Strong autonomous decision-maker: comfortable being the most senior leader on the floor without constant corporate overlap
Excellent interpersonal, negotiation, and conflict resolution skills; can de-escalate live floor issues and rebuild momentum quickly
People leader: develops supervisors through active coaching, holds a high bar, and creates the kind of team people want to work nights for
Excellent verbal and written communicator — clear with frontline teammates, credible with corporate, and reliable on cross-shift handoffs
Strong time management, organization, and attention to detail; manages competing priorities under shift-time pressure
Acts with integrity, professionalism, and confidentiality; embodies ReturnPro’s values of People, Adaptability, Partnership, Sustainability, and Continuous Improvement
HOW WE WORK
ReturnPro’s culture is built around five core values that show up in behavior, not just on walls:
People-Centric Excellence
We put our teammates first. High performance and human dignity are not in tension.
Adaptive Evolution
The industry is changing fast. We evolve faster.
Value-Driven Partnerships
We show up for our customers and each other with integrity and follow-through.
Practical Sustainability
We build for the long term operationally, environmentally, and as a team.
Continuous Improvement
Good enough never is. We challenge every process, every week.
Ready to lead the floor when the lights stay on?
Full job record
| Job ID | 7e7ec93988ae8df177d625a034f24a2aea7d95b9 |
| Org ID | 21605a73-5734-46cd-895f-c42c39564686 |
| Source ID | c9dc5164-4e0d-4708-bc41-05e131b3795f |
| Board ID | c9dc5164-4e0d-4708-bc41-05e131b3795f |
| Provider | paycom |
| Provider Job Key | 339992 |
| Title | Manager, Operations - 2nd Shift |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | KY Frankfort - Frankfort, KY 40601; 2001 Leestown Road, Frankfort, KY, 40601, USA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | KY |
| City | Frankfort |
| Salary Raw | Description ABOUT RETURNPRO Retailers have spent decades perfecting the forward supply chain. Returns are the last unsolved frontier, and ReturnPro is solving it. We built the first fully integrated, technology-enabled reverse logistics and ReCommerce platform, unifying distribution, refurbishment, recovery analytics, and disposition strategy into one scalable network. In the U.S. alone, returns represent an $850B annual challenge. They erode margins, disrupt logistics, damage customer experience, and generate enormous waste. Through our integrated solution spanning SaaS technology, reverse supply chain services, and recommerce, we turn returns from a cost center into a recovery engine. To date, we've diverted more than 100 million pounds of product from landfills, and we're just getting started. This is not incremental improvement. This is redefining how retailers handle returns at scale. At ReturnPro, returns are a strategic advantage. We are consolidating and professionalizing this space with disciplined execution, data-driven performance, and measurable results. REVERSE LOGISTICS NIGHT SHIFT OPS TEAM LEADERSHIP SAFETY & QUALITY THE OPPORTUNITY ReturnPro is hiring an experienced, energetic, and results-driven Operations Manager to lead second shift at one of our high-volume reverse logistics facilities — FORTX, BENAR, or FRAKY. Reporting to the Assistant General Manager, you will own night-shift execution across receiving, grading, testing, refurbishment, return-to-vendor, and fulfillment, leading a team of departmental supervisors to hit production, quality, and safety targets every shift. The night shift demands strong leadership. You will be the most senior leader on the floor for much of the shift. You will partner with day shift leadership to keep the facility running cleanly across the 24-hour cycle, drive labor efficiency without sacrificing quality or safety, and develop your supervisors into the next generation of ReturnPro operations leaders. WHAT YOU’LL OWN Shift Operations & Execution Run the second shift end-to-end: open the shift, set the production plan, balance labor against volume, and close out with clean handoff to first shift Drive UPH, throughput, and quality across all night-shift work streams: receiving, grading, testing, refurb, return-to-vendor, and fulfillment Track and report shift-level KPIs in a daily and weekly cadence; identify performance gaps and execute corrective action without waiting for direction Maintain inventory accuracy and control across the shift; ensure clean documentation and audit-ready records for all production and movement Partner with day-shift leadership on cross-shift continuity, equipment readiness, and 24-hour facility performance against plan Support the AGM and GM with budget input, P&L tracking, and General Ledger accuracy for shift-level cost categories Team & Supervisor Leadership Lead, coach, and develop departmental supervisors; set clear expectations and hold the bar on performance, behavior, and accountability Own night-shift recruitment, interviewing, onboarding, and training; build a stable supervisor bench and reduce shift-level turnover Apply ReturnPro policies consistently in coaching conversations, performance documentation, and disciplinary action, in partnership with People & Culture Communicate operational goals, ReturnPro Standard Operating Procedures, and shift-level priorities clearly to supervisors and frontline teammates Walk the floor every shift — listen, follow up, and build the kind of trust that keeps a night-shift team engaged and productive Safety, Quality & Compliance Implement, observe, and enforce all safety policies and procedures; maintain a safe, compliant, OSHA-ready work environment across the shift Drive quality standards across all night-shift workflows; investigate operational errors to determine root cause and execute corrective action Support equipment preventative maintenance programs and facility upkeep; flag equipment risk early and escalate to keep the shift moving Ensure equipment, work zones, and break areas are neat, clean, and well organized; enforce ReturnPro housekeeping standards every shift Identify continuous improvement opportunities specific to night-shift dynamics such as lighting, staffing patterns, fatigue, security, and act on them Qualifications WHAT YOU BRING Experience & Background Bachelor’s degree in business, logistics, management, or related field — or equivalent operational management experience 5+ years of warehouse, logistics, or inventory operations management experience, with demonstrated supervisor-leadership track record Direct experience in reverse logistics, distribution, or high-volume processing; prior 2nd or 3rd shift leadership a strong plus Working knowledge of production and manufacturing processes, quality systems and standards, and process improvement techniques Working knowledge of business and finance principles, human resources practices, and budget/P&L fundamentals Working knowledge of OSHA, EPA, and other health and safety standards and compliance requirements Skills & Competencies Strong autonomous decision-maker: comfortable being the most senior leader on the floor without constant corporate overlap Excellent interpersonal, negotiation, and conflict resolution skills; can de-escalate live floor issues and rebuild momentum quickly People leader: develops supervisors through active coaching, holds a high bar, and creates the kind of team people want to work nights for Excellent verbal and written communicator — clear with frontline teammates, credible with corporate, and reliable on cross-shift handoffs Strong time management, organization, and attention to detail; manages competing priorities under shift-time pressure Acts with integrity, professionalism, and confidentiality; embodies ReturnPro’s values of People, Adaptability, Partnership, Sustainability, and Continuous Improvement HOW WE WORK ReturnPro’s culture is built around five core values that show up in behavior, not just on walls: People-Centric Excellence We put our teammates first. High performance and human dignity are not in tension. Adaptive Evolution The industry is changing fast. We evolve faster. Value-Driven Partnerships We show up for our customers and each other with integrity and follow-through. Practical Sustainability We build for the long term operationally, environmentally, and as a team. Continuous Improvement Good enough never is. We challenge every process, every week. Ready to lead the floor when the lights stay on? |
| Salary Min | 850 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=339992&clientkey=AA674B442E9B6A1284BD7F78CB0C3E73 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=339992&clientkey=AA674B442E9B6A1284BD7F78CB0C3E73 |
| First Seen At | 2026-05-31 19:07:40Z |
| Last Seen At | 2026-06-06 09:57:14Z |
| Last Checked At | 2026-06-06 09:57:14Z |
| Last Changed At | 2026-05-31 19:07:40Z |
| Inactive At | — |
| Source Posted At | 2026-05-05 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=AA674B442E9B6A1284BD7F78CB0C3E73/date=2026-06-06/2026-06-06T09-57-12-108Z-86a6910012875f69b8cad8ec2dedfbc395f291d161aa5dd463bbb37524811c38.json |
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"description": "<div style=\"border-bottom:solid #e8521a 1.0pt; padding:0in 0in 0in 0in\">\r\n<p style=\"border:none; padding:0in\"><span style=\"background:white\"><span style=\"font-size:10pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"color:black\">ABOUT RETURNPRO</span></span></b></span></span></span></span></span></p>\r\n</div>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Retailers have spent decades perfecting the forward supply chain. Returns are the last unsolved frontier, and ReturnPro is solving it. We built the first fully integrated, technology-enabled reverse logistics and ReCommerce platform, unifying distribution, refurbishment, recovery analytics, and disposition strategy into one scalable network.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">In the U.S. alone, returns represent an $850B annual challenge. They erode margins, disrupt logistics, damage customer experience, and generate enormous waste. Through our integrated solution spanning SaaS technology, reverse supply chain services, and recommerce, we turn returns from a cost center into a recovery engine. To date, we've diverted more than 100 million pounds of product from landfills, and we're just getting started.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">This is not incremental improvement. This is redefining how retailers handle returns at scale. At ReturnPro, returns are a strategic advantage. We are consolidating and professionalizing this space with disciplined execution, data-driven performance, and measurable results.</span></span></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<table class=\"Table\" style=\"width:6.5in; border-collapse:collapse; border:none\" width=\"624\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:none; padding:4px 8px 4px 8px; background-color:#0d2b4e; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p align=\"center\" style=\"text-align:center\"><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:8.0pt\"><span style=\"color:white\">REVERSE LOGISTICS</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none; width:12px; padding:0in 0in 0in 0in; background-color:white; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none; padding:4px 8px 4px 8px; background-color:#0d2b4e; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p align=\"center\" style=\"text-align:center\"><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:8.0pt\"><span style=\"color:white\">NIGHT SHIFT OPS</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none; width:12px; padding:0in 0in 0in 0in; background-color:white; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none; padding:4px 8px 4px 8px; background-color:#0d2b4e; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p align=\"center\" style=\"text-align:center\"><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:8.0pt\"><span style=\"color:white\">TEAM LEADERSHIP</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none; width:12px; padding:0in 0in 0in 0in; background-color:white; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none; padding:4px 8px 4px 8px; background-color:#e8521a; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p align=\"center\" style=\"text-align:center\"><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:8.0pt\"><span style=\"color:white\">SAFETY & QUALITY</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n\r\n<p> </p>\r\n\r\n<div style=\"border-bottom:solid #e8521a 1.0pt; padding:0in 0in 0in 0in\">\r\n<p style=\"border:none; padding:0in\"><span style=\"background:white\"><span style=\"font-size:10pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"color:black\">THE OPPORTUNITY</span></span></b></span></span></span></span></span></p>\r\n</div>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">ReturnPro is hiring an experienced, energetic, and results-driven Operations Manager to lead second shift at one of our high-volume reverse logistics facilities — FORTX, BENAR, or FRAKY. Reporting to the Assistant General Manager, you will own night-shift execution across receiving, grading, testing, refurbishment, return-to-vendor, and fulfillment, leading a team of departmental supervisors to hit production, quality, and safety targets every shift.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">The night shift demands strong leadership. You will be the most senior leader on the floor for much of the shift. You will partner with day shift leadership to keep the facility running cleanly across the 24-hour cycle, drive labor efficiency without sacrificing quality or safety, and develop your supervisors into the next generation of ReturnPro operations leaders.</span></span></span></span></span></p>\r\n\r\n<div style=\"border-bottom:solid #e8521a 1.0pt; padding:0in 0in 0in 0in\">\r\n<p style=\"border:none; padding:0in\"><span style=\"background:white\"><span style=\"font-size:10pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"color:#0d2b4e\">WHAT YOU’LL OWN</span></span></b></span></span></span></span></span></p>\r\n</div>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:10.5pt\"><span style=\"color:black\">Shift Operations & Execution</span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Run the second shift end-to-end: open the shift, set the production plan, balance labor against volume, and close out with clean handoff to first shift</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Drive UPH, throughput, and quality across all night-shift work streams: receiving, grading, testing, refurb, return-to-vendor, and fulfillment</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Track and report shift-level KPIs in a daily and weekly cadence; identify performance gaps and execute corrective action without waiting for direction</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Maintain inventory accuracy and control across the shift; ensure clean documentation and audit-ready records for all production and movement</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Partner with day-shift leadership on cross-shift continuity, equipment readiness, and 24-hour facility performance against plan</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Support the AGM and GM with budget input, P&L tracking, and General Ledger accuracy for shift-level cost categories</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:10.5pt\"><span style=\"color:black\">Team & Supervisor Leadership</span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Lead, coach, and develop departmental supervisors; set clear expectations and hold the bar on performance, behavior, and accountability</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Own night-shift recruitment, interviewing, onboarding, and training; build a stable supervisor bench and reduce shift-level turnover</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Apply ReturnPro policies consistently in coaching conversations, performance documentation, and disciplinary action, in partnership with People & Culture</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Communicate operational goals, ReturnPro Standard Operating Procedures, and shift-level priorities clearly to supervisors and frontline teammates</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Walk the floor every shift — listen, follow up, and build the kind of trust that keeps a night-shift team engaged and productive</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:10.5pt\"><span style=\"color:black\">Safety, Quality & Compliance</span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Implement, observe, and enforce all safety policies and procedures; maintain a safe, compliant, OSHA-ready work environment across the shift</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Drive quality standards across all night-shift workflows; investigate operational errors to determine root cause and execute corrective action</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Support equipment preventative maintenance programs and facility upkeep; flag equipment risk early and escalate to keep the shift moving</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Ensure equipment, work zones, and break areas are neat, clean, and well organized; enforce ReturnPro housekeeping standards every shift</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Identify continuous improvement opportunities specific to night-shift dynamics such as lighting, staffing patterns, fatigue, security, and act on them</span></span></span></span></span></li>\r\n</ul>\r\n",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Manager, Operations - 2nd Shift\",\"identifier\":\"J0YW89339992\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/AA674B442E9B6A1284BD7F78CB0C3E73/jobs/339992\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=AA674B442E9B6A1284BD7F78CB0C3E73\",\"datePosted\":\"2026-05-05\",\"description\":\"Job DetailsJob Location: KY Frankfort - Frankfort, KY 40601\\r\\nABOUT RETURNPRO\\r\\n\\r\\n\\r\\nRetailers have spent decades perfecting the forward supply chain. Returns are the last unsolved frontier, and ReturnPro is solving it. We built the first fully integrated, technology-enabled reverse logistics and ReCommerce platform, unifying distribution, refurbishment, recovery analytics, and disposition strategy into one scalable network.\\r\\n\\r\\nIn the U.S. alone, returns represent an $850B annual challenge. They erode margins, disrupt logistics, damage customer experience, and generate enormous waste. Through our integrated solution spanning SaaS technology, reverse supply chain services, and recommerce, we turn returns from a cost center into a recovery engine. To date, we've diverted more than 100 million pounds of product from landfills, and we're just getting started.\\r\\n\\r\\nThis is not incremental improvement. This is redefining how retailers handle returns at scale. At ReturnPro, returns are a strategic advantage. We are consolidating and professionalizing this space with disciplined execution, data-driven performance, and measurable results.\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tREVERSE LOGISTICS\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tNIGHT SHIFT OPS\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTEAM LEADERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tSAFETY & QUALITY\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\nTHE OPPORTUNITY\\r\\n\\r\\n\\r\\nReturnPro is hiring an experienced, energetic, and results-driven Operations Manager to lead second shift at one of our high-volume reverse logistics facilities — FORTX, BENAR, or FRAKY. Reporting to the Assistant General Manager, you will own night-shift execution across receiving, grading, testing, refurbishment, return-to-vendor, and fulfillment, leading a team of departmental supervisors to hit production, quality, and safety targets every shift.\\r\\n\\r\\nThe night shift demands strong leadership. You will be the most senior leader on the floor for much of the shift. You will partner with day shift leadership to keep the facility running cleanly across the 24-hour cycle, drive labor efficiency without sacrificing quality or safety, and develop your supervisors into the next generation of ReturnPro operations leaders.\\r\\n\\r\\n\\r\\nWHAT YOU’LL OWN\\r\\n\\r\\n\\r\\nShift Operations & Execution\\r\\n\\r\\n\\r\\n\\tRun the second shift end-to-end: open the shift, set the production plan, balance labor against volume, and close out with clean handoff to first shift\\r\\n\\tDrive UPH, throughput, and quality across all night-shift work streams: receiving, grading, testing, refurb, return-to-vendor, and fulfillment\\r\\n\\tTrack and report shift-level KPIs in a daily and weekly cadence; identify performance gaps and execute corrective action without waiting for direction\\r\\n\\tMaintain inventory accuracy and control across the shift; ensure clean documentation and audit-ready records for all production and movement\\r\\n\\tPartner with day-shift leadership on cross-shift continuity, equipment readiness, and 24-hour facility performance against plan\\r\\n\\tSupport the AGM and GM with budget input, P&L tracking, and General Ledger accuracy for shift-level cost categories\\r\\n\\r\\n\\r\\nTeam & Supervisor Leadership\\r\\n\\r\\n\\r\\n\\tLead, coach, and develop departmental supervisors; set clear expectations and hold the bar on performance, behavior, and accountability\\r\\n\\tOwn night-shift recruitment, interviewing, onboarding, and training; build a stable supervisor bench and reduce shift-level turnover\\r\\n\\tApply ReturnPro policies consistently in coaching conversations, performance documentation, and disciplinary action, in partnership with People & Culture\\r\\n\\tCommunicate operational goals, ReturnPro Standard Operating Procedures, and shift-level priorities clearly to supervisors and frontline teammates\\r\\n\\tWalk the floor every shift — listen, follow up, and build the kind of trust that keeps a night-shift team engaged and productive\\r\\n\\r\\n\\r\\nSafety, Quality & Compliance\\r\\n\\r\\n\\r\\n\\tImplement, observe, and enforce all safety policies and procedures; maintain a safe, compliant, OSHA-ready work environment across the shift\\r\\n\\tDrive quality standards across all night-shift workflows; investigate operational errors to determine root cause and execute corrective action\\r\\n\\tSupport equipment preventative maintenance programs and facility upkeep; flag equipment risk early and escalate to keep the shift moving\\r\\n\\tEnsure equipment, work zones, and break areas are neat, clean, and well organized; enforce ReturnPro housekeeping standards every shift\\r\\n\\tIdentify continuous improvement opportunities specific to night-shift dynamics such as lighting, staffing patterns, fatigue, security, and act on them\\r\\n\\r\\nQualifications\\r\\nWHAT YOU BRING\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tExperience & Background\\r\\n\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\tBachelor’s degree in business, logistics, management, or related field — or equivalent operational management experience\\r\\n\\t\\t\\t\\t5+ years of warehouse, logistics, or inventory operations management experience, with demonstrated supervisor-leadership track record\\r\\n\\t\\t\\t\\tDirect experience in reverse logistics, distribution, or high-volume processing; prior 2nd or 3rd shift leadership a strong plus\\r\\n\\t\\t\\t\\tWorking knowledge of production and manufacturing processes, quality systems and standards, and process improvement techniques\\r\\n\\t\\t\\t\\tWorking knowledge of business and finance principles, human resources practices, and budget/P&L fundamentals\\r\\n\\t\\t\\t\\tWorking knowledge of OSHA, EPA, and other health and safety standards and compliance requirements\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tSkills & Competencies\\r\\n\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\tStrong autonomous decision-maker: comfortable being the most senior leader on the floor without constant corporate overlap\\r\\n\\t\\t\\t\\tExcellent interpersonal, negotiation, and conflict resolution skills; can de-escalate live floor issues and rebuild momentum quickly\\r\\n\\t\\t\\t\\tPeople leader: develops supervisors through active coaching, holds a high bar, and creates the kind of team people want to work nights for\\r\\n\\t\\t\\t\\tExcellent verbal and written communicator — clear with frontline teammates, credible with corporate, and reliable on cross-shift handoffs\\r\\n\\t\\t\\t\\tStrong time management, organization, and attention to detail; manages competing priorities under shift-time pressure\\r\\n\\t\\t\\t\\tActs with integrity, professionalism, and confidentiality; embodies ReturnPro’s values of People, Adaptability, Partnership, Sustainability, and Continuous Improvement\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\nHOW WE WORK\\r\\n\\r\\n\\r\\nReturnPro’s culture is built around five core values that show up in behavior, not just on walls:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPeople-Centric Excellence\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWe put our teammates first. High performance and human dignity are not in tension.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tAdaptive Evolution\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tThe industry is changing fast. We evolve faster.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tValue-Driven Partnerships\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWe show up for our customers and each other with integrity and follow-through.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPractical Sustainability\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWe build for the long term operationally, environmentally, and as a team.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tContinuous Improvement\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tGood enough never is. We challenge every process, every week.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tReady to lead the floor when the lights stay on?\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\",\"responsibilities\":\"\\r\\nABOUT RETURNPRO\\r\\n\\r\\n\\r\\nRetailers have spent decades perfecting the forward supply chain. Returns are the last unsolved frontier, and ReturnPro is solving it. We built the first fully integrated, technology-enabled reverse logistics and ReCommerce platform, unifying distribution, refurbishment, recovery analytics, and disposition strategy into one scalable network.\\r\\n\\r\\nIn the U.S. alone, returns represent an $850B annual challenge. They erode margins, disrupt logistics, damage customer experience, and generate enormous waste. Through our integrated solution spanning SaaS technology, reverse supply chain services, and recommerce, we turn returns from a cost center into a recovery engine. To date, we've diverted more than 100 million pounds of product from landfills, and we're just getting started.\\r\\n\\r\\nThis is not incremental improvement. This is redefining how retailers handle returns at scale. At ReturnPro, returns are a strategic advantage. We are consolidating and professionalizing this space with disciplined execution, data-driven performance, and measurable results.\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tREVERSE LOGISTICS\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tNIGHT SHIFT OPS\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTEAM LEADERSHIP\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tSAFETY & QUALITY\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\nTHE OPPORTUNITY\\r\\n\\r\\n\\r\\nReturnPro is hiring an experienced, energetic, and results-driven Operations Manager to lead second shift at one of our high-volume reverse logistics facilities — FORTX, BENAR, or FRAKY. Reporting to the Assistant General Manager, you will own night-shift execution across receiving, grading, testing, refurbishment, return-to-vendor, and fulfillment, leading a team of departmental supervisors to hit production, quality, and safety targets every shift.\\r\\n\\r\\nThe night shift demands strong leadership. You will be the most senior leader on the floor for much of the shift. You will partner with day shift leadership to keep the facility running cleanly across the 24-hour cycle, drive labor efficiency without sacrificing quality or safety, and develop your supervisors into the next generation of ReturnPro operations leaders.\\r\\n\\r\\n\\r\\nWHAT YOU’LL OWN\\r\\n\\r\\n\\r\\nShift Operations & Execution\\r\\n\\r\\n\\r\\n\\tRun the second shift end-to-end: open the shift, set the production plan, balance labor against volume, and close out with clean handoff to first shift\\r\\n\\tDrive UPH, throughput, and quality across all night-shift work streams: receiving, grading, testing, refurb, return-to-vendor, and fulfillment\\r\\n\\tTrack and report shift-level KPIs in a daily and weekly cadence; identify performance gaps and execute corrective action without waiting for direction\\r\\n\\tMaintain inventory accuracy and control across the shift; ensure clean documentation and audit-ready records for all production and movement\\r\\n\\tPartner with day-shift leadership on cross-shift continuity, equipment readiness, and 24-hour facility performance against plan\\r\\n\\tSupport the AGM and GM with budget input, P&L tracking, and General Ledger accuracy for shift-level cost categories\\r\\n\\r\\n\\r\\nTeam & Supervisor Leadership\\r\\n\\r\\n\\r\\n\\tLead, coach, and develop departmental supervisors; set clear expectations and hold the bar on performance, behavior, and accountability\\r\\n\\tOwn night-shift recruitment, interviewing, onboarding, and training; build a stable supervisor bench and reduce shift-level turnover\\r\\n\\tApply ReturnPro policies consistently in coaching conversations, performance documentation, and disciplinary action, in partnership with People & Culture\\r\\n\\tCommunicate operational goals, ReturnPro Standard Operating Procedures, and shift-level priorities clearly to supervisors and frontline teammates\\r\\n\\tWalk the floor every shift — listen, follow up, and build the kind of trust that keeps a night-shift team engaged and productive\\r\\n\\r\\n\\r\\nSafety, Quality & Compliance\\r\\n\\r\\n\\r\\n\\tImplement, observe, and enforce all safety policies and procedures; maintain a safe, compliant, OSHA-ready work environment across the shift\\r\\n\\tDrive quality standards across all night-shift workflows; investigate operational errors to determine root cause and execute corrective action\\r\\n\\tSupport equipment preventative maintenance programs and facility upkeep; flag equipment risk early and escalate to keep the shift moving\\r\\n\\tEnsure equipment, work zones, and break areas are neat, clean, and well organized; enforce ReturnPro housekeeping standards every shift\\r\\n\\tIdentify continuous improvement opportunities specific to night-shift dynamics such as lighting, staffing patterns, fatigue, security, and act on them\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ReturnPro\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=AA674B442E9B6A1284BD7F78CB0C3E73\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"2001 Leestown Road\",\"addressLocality\":\"Frankfort\",\"addressRegion\":\"KY\",\"postalCode\":40601,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\nWHAT YOU BRING\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tExperience & Background\\r\\n\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\tBachelor’s degree in business, logistics, management, or related field — or equivalent operational management experience\\r\\n\\t\\t\\t\\t5+ years of warehouse, logistics, or inventory operations management experience, with demonstrated supervisor-leadership track record\\r\\n\\t\\t\\t\\tDirect experience in reverse logistics, distribution, or high-volume processing; prior 2nd or 3rd shift leadership a strong plus\\r\\n\\t\\t\\t\\tWorking knowledge of production and manufacturing processes, quality systems and standards, and process improvement techniques\\r\\n\\t\\t\\t\\tWorking knowledge of business and finance principles, human resources practices, and budget/P&L fundamentals\\r\\n\\t\\t\\t\\tWorking knowledge of OSHA, EPA, and other health and safety standards and compliance requirements\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tSkills & Competencies\\r\\n\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\tStrong autonomous decision-maker: comfortable being the most senior leader on the floor without constant corporate overlap\\r\\n\\t\\t\\t\\tExcellent interpersonal, negotiation, and conflict resolution skills; can de-escalate live floor issues and rebuild momentum quickly\\r\\n\\t\\t\\t\\tPeople leader: develops supervisors through active coaching, holds a high bar, and creates the kind of team people want to work nights for\\r\\n\\t\\t\\t\\tExcellent verbal and written communicator — clear with frontline teammates, credible with corporate, and reliable on cross-shift handoffs\\r\\n\\t\\t\\t\\tStrong time management, organization, and attention to detail; manages competing priorities under shift-time pressure\\r\\n\\t\\t\\t\\tActs with integrity, professionalism, and confidentiality; embodies ReturnPro’s values of People, Adaptability, Partnership, Sustainability, and Continuous Improvement\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\nHOW WE WORK\\r\\n\\r\\n\\r\\nReturnPro’s culture is built around five core values that show up in behavior, not just on walls:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPeople-Centric Excellence\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWe put our teammates first. High performance and human dignity are not in tension.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tAdaptive Evolution\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tThe industry is changing fast. We evolve faster.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tValue-Driven Partnerships\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWe show up for our customers and each other with integrity and follow-through.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPractical Sustainability\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWe build for the long term operationally, environmentally, and as a team.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tContinuous Improvement\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tGood enough never is. We challenge every process, every week.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tReady to lead the floor when the lights stay on?\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\",\"experienceRequirements\":\"\\r\\nWHAT YOU BRING\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tExperience & Background\\r\\n\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\tBachelor’s degree in business, logistics, management, or related field — or equivalent operational management experience\\r\\n\\t\\t\\t\\t5+ years of warehouse, logistics, or inventory operations management experience, with demonstrated supervisor-leadership track record\\r\\n\\t\\t\\t\\tDirect experience in reverse logistics, distribution, or high-volume processing; prior 2nd or 3rd shift leadership a strong plus\\r\\n\\t\\t\\t\\tWorking knowledge of production and manufacturing processes, quality systems and standards, and process improvement techniques\\r\\n\\t\\t\\t\\tWorking knowledge of business and finance principles, human resources practices, and budget/P&L fundamentals\\r\\n\\t\\t\\t\\tWorking knowledge of OSHA, EPA, and other health and safety standards and compliance requirements\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tSkills & Competencies\\r\\n\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\tStrong autonomous decision-maker: comfortable being the most senior leader on the floor without constant corporate overlap\\r\\n\\t\\t\\t\\tExcellent interpersonal, negotiation, and conflict resolution skills; can de-escalate live floor issues and rebuild momentum quickly\\r\\n\\t\\t\\t\\tPeople leader: develops supervisors through active coaching, holds a high bar, and creates the kind of team people want to work nights for\\r\\n\\t\\t\\t\\tExcellent verbal and written communicator — clear with frontline teammates, credible with corporate, and reliable on cross-shift handoffs\\r\\n\\t\\t\\t\\tStrong time management, organization, and attention to detail; manages competing priorities under shift-time pressure\\r\\n\\t\\t\\t\\tActs with integrity, professionalism, and confidentiality; embodies ReturnPro’s values of People, Adaptability, Partnership, Sustainability, and Continuous Improvement\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\nHOW WE WORK\\r\\n\\r\\n\\r\\nReturnPro’s culture is built around five core values that show up in behavior, not just on walls:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPeople-Centric Excellence\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWe put our teammates first. High performance and human dignity are not in tension.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tAdaptive Evolution\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tThe industry is changing fast. We evolve faster.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tValue-Driven Partnerships\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWe show up for our customers and each other with integrity and follow-through.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPractical Sustainability\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWe build for the long term operationally, environmentally, and as a team.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tContinuous Improvement\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tGood enough never is. We challenge every process, every week.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tReady to lead the floor when the lights stay on?\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\",\"validThrough\":\"-0001-11-30\"}",
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"qualifications": "<div style=\"border-bottom:solid #e8521a 1.0pt; padding:0in 0in 0in 0in\">\r\n<p style=\"border:none; padding:0in\"><span style=\"background:white\"><span style=\"font-size:10pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"color:#0d2b4e\">WHAT YOU BRING</span></span></b></span></span></span></span></span></p>\r\n</div>\r\n\r\n<table class=\"Table\" style=\"width: 6.5in; border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor;\" width=\"624\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-width: medium 1px medium medium; border-style: none solid none none; border-color: currentcolor rgb(217, 220, 227) currentcolor currentcolor; width: 307px; padding: 7px 13px 7px 0in;\" valign=\"top\">\r\n\t\t\t<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"color:black\">Experience & Background</span></b></span></span></span></p>\r\n\r\n\t\t\t<ul>\r\n\t\t\t\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Bachelor’s degree in business, logistics, management, or related field — or equivalent operational management experience</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">5+ years of warehouse, logistics, or inventory operations management experience, with demonstrated supervisor-leadership track record</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Direct experience in reverse logistics, distribution, or high-volume processing; prior 2nd or 3rd shift leadership a strong plus</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Working knowledge of production and manufacturing processes, quality systems and standards, and process improvement techniques</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Working knowledge of business and finance principles, human resources practices, and budget/P&L fundamentals</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Working knowledge of OSHA, EPA, and other health and safety standards and compliance requirements</span></span></span></span></span></li>\r\n\t\t\t</ul>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-width: medium; border-style: none; border-color: currentcolor; width: 317px; padding: 7px 0in 7px 13px;\" valign=\"top\">\r\n\t\t\t<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"color:black\">Skills & Competencies</span></b></span></span></span></p>\r\n\r\n\t\t\t<ul>\r\n\t\t\t\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Strong autonomous decision-maker: comfortable being the most senior leader on the floor without constant corporate overlap</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Excellent interpersonal, negotiation, and conflict resolution skills; can de-escalate live floor issues and rebuild momentum quickly</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">People leader: develops supervisors through active coaching, holds a high bar, and creates the kind of team people want to work nights for</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Excellent verbal and written communicator — clear with frontline teammates, credible with corporate, and reliable on cross-shift handoffs</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Strong time management, organization, and attention to detail; manages competing priorities under shift-time pressure</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Acts with integrity, professionalism, and confidentiality; embodies ReturnPro’s values of People, Adaptability, Partnership, Sustainability, and Continuous Improvement</span></span></span></span></span></li>\r\n\t\t\t</ul>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n\r\n<div style=\"border-bottom:solid #e8521a 1.0pt; padding:0in 0in 0in 0in\">\r\n<p style=\"border:none; padding:0in\"><span style=\"background:white\"><span style=\"font-size:10pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"color:#0d2b4e\">HOW WE WORK</span></span></b></span></span></span></span></span></p>\r\n</div>\r\n\r\n<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">ReturnPro’s culture is built around five core values that show up in behavior, not just on walls:</span></span></span></span></span></p>\r\n\r\n<table class=\"Table\" style=\"width:6.5in; border-collapse:collapse; border:none\" width=\"624\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #d9dce3; width:120px; padding:7px 9px 7px 9px; background-color:#f4f6f9; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:9.0pt\"><span style=\"color:black\">People-Centric Excellence</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #d9dce3; width:504px; padding:7px 0in 7px 9px; background-color:white; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">We put our teammates first. High performance and human dignity are not in tension.</span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #d9dce3; width:120px; padding:7px 9px 7px 9px; background-color:#f4f6f9; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:9.0pt\"><span style=\"color:black\">Adaptive Evolution</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #d9dce3; width:504px; padding:7px 0in 7px 9px; background-color:white; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">The industry is changing fast. We evolve faster.</span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #d9dce3; width:120px; padding:7px 9px 7px 9px; background-color:#f4f6f9; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:9.0pt\"><span style=\"color:black\">Value-Driven Partnerships</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #d9dce3; width:504px; padding:7px 0in 7px 9px; background-color:white; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">We show up for our customers and each other with integrity and follow-through.</span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #d9dce3; width:120px; padding:7px 9px 7px 9px; background-color:#f4f6f9; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:9.0pt\"><span style=\"color:black\">Practical Sustainability</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #d9dce3; width:504px; padding:7px 0in 7px 9px; background-color:white; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">We build for the long term operationally, environmentally, and as a team.</span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #d9dce3; width:120px; padding:7px 9px 7px 9px; background-color:#f4f6f9; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:9.0pt\"><span style=\"color:black\">Continuous Improvement</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #d9dce3; width:504px; padding:7px 0in 7px 9px; background-color:white; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:9.0pt\"><span style=\"color:black\">Good enough never is. We challenge every process, every week.</span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n\r\n<p> </p>\r\n\r\n<table class=\"Table\" style=\"width:6.5in; border-collapse:collapse; border:none\" width=\"624\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:none; width:624px; padding:16px 20px 16px 20px; height:7px; background-color:#0d2b4e; border-top:none; border-right:none; border-left:none\" valign=\"top\">\r\n\t\t\t<p align=\"center\" style=\"text-align:center\"><span style=\"font-size:10pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span style=\"font-size:13.0pt\"><span style=\"color:white\">Ready to lead the floor when the lights stay on?</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n\r\n<p style=\"margin-left:48px; text-indent:0in\"> </p>\r\n",
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"date": "2025-08-01T09:50:49.000Z",
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"jobTitle": "Manager, Operations - 2nd Shift",
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"description": "\r\nABOUT RETURNPRO\r\n\r\n\r\nRetailers have spent decades perfecting the forward supply chain. Returns are the last unsolved frontier, and ReturnPro is solv...",
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Rendered from the bluedoor Job Postings API. Reproduce it:
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