Key Account Manager

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      "state": "Ontario"
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    "jobOpeningName": "Key Account Manager",
    "departmentLabel": "OTT Pay - Sales",
    "employmentStatusLabel": "Full Time Permanent"
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    "location": {
      "city": "Toronto",
      "state": "Ontario",
      "postalCode": "M3C 2K5",
      "addressCountry": "Canada"
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    "datePosted": "2026-02-13",
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    "description": "<p><span style=\"font-size: 12pt\"><span>OTT Pay is part of the OTT Financial Group, which </span>is a fully funded, established fintech leader delivering streamlined financial payment solutions. We are a results-driven organization aggressively scaling our mobile-first platform, which spans acquiring, card issuing, cross-border payments, loyalty solutions, and our rapidly evolving SuperApp ecosystem.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">We are seeking an experienced <span style=\"font-weight: bold\">Key Account Manager</span> to drive enterprise-level growth within Canada’s restaurant, retail, and multi-location service sectors. This is not a high-volume transactional sales role. You will focus on winning and expanding large enterprise accounts, each representing significant annual transaction volume and long-term strategic value.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">The ideal candidate thrives in complex sales environments, manages multi-stakeholder buying processes, and builds trusted advisor relationships with senior executives.</span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What’s in it for you:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Base Salary $90K + Commissions</span></li>\n<li><span style=\"font-size: 12pt\">Extended Health, Dental, and Vision Benefits</span></li>\n<li><span style=\"font-size: 12pt\">Life and Disability Insurance</span></li>\n<li><span style=\"font-size: 12pt\">Performance Bonus</span></li>\n<li><span style=\"font-size: 12pt\">Vacation Leave</span></li>\n<li><span style=\"font-size: 12pt\">Learning and Professional Development Support</span></li>\n<li><span style=\"font-size: 12pt\">A chance to work in a dynamic, collaborative, progressive and high performing team</span></li>\n<li><span style=\"font-size: 12pt\">Community involvement through the annual Terry Fox Run</span></li>\n<li><span style=\"font-size: 12pt\">Tremendous opportunities for Growth and Development</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Key Responsibilities</span></p>\n<ol>\n<li><span style=\"font-size: 12pt\">Enterprise Account Acquisition </span></li>\n</ol>\n<p><span style=\"font-size: 12pt\">         • Identify, target, and win multi-location and enterprise-level clients </span></p>\n<p><span style=\"font-size: 12pt\">         • Conduct strategic account research and develop executive outreach  plans </span></p>\n<p><span style=\"font-size: 12pt\">         • Manage long, complex sales cycles (3–12+ months) </span></p>\n<p><span style=\"font-size: 12pt\">         • Achieve 12-20 new enterprise wins annually </span></p>\n<p><span style=\"font-size: 12pt\">     2. Complex Sales Management </span></p>\n<p><span style=\"font-size: 12pt\">         • Navigate multi-stakeholder environments (Finance, IT, Operations, Procurement) </span></p>\n<p><span style=\"font-size: 12pt\">         • Lead RFP responses, proposal development, and contract negotiations </span></p>\n<p><span style=\"font-size: 12pt\">         • Coordinate internal technical, legal, and product teams to advance deals </span></p>\n<p><span style=\"font-size: 12pt\">     3. Solution &amp; Value Positioning </span></p>\n<p><span style=\"font-size: 12pt\">         • Design tailored payment solutions aligned with client business models </span></p>\n<p><span style=\"font-size: 12pt\">         • Build and present ROI-driven business cases to senior leadership </span></p>\n<p><span style=\"font-size: 12pt\">         • Address technical integration requirements in partnership with engineering </span></p>\n<p><span style=\"font-size: 12pt\">     4. Account Growth &amp; Retention </span></p>\n<p><span style=\"font-size: 12pt\">         • Serve as a long-term strategic advisor post-sale </span></p>\n<p><span style=\"font-size: 12pt\">         • Conduct regular business reviews and identify expansion opportunities </span></p>\n<p><span style=\"font-size: 12pt\">         • Drive upsell, cross-sell, and footprint growth while maintaining strong retention </span></p>\n<p><span style=\"font-size: 12pt\">     5. Strategic Contribution </span></p>\n<p><span style=\"font-size: 12pt\">         • Gather competitive and market insights from enterprise clients </span></p>\n<p><span style=\"font-size: 12pt\">         • Provide structured feedback to leadership and product teams </span></p>\n<p><span style=\"font-size: 12pt\">         • Support development of vertical and enterprise growth strategies</span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Skills &amp; Competencies</span> </span></p>\n<p><span style=\"font-size: 12pt\">          • Strong executive-level communication and presentation skills </span></p>\n<p><span style=\"font-size: 12pt\">        </span><span style=\"font-size: 12pt\">  • High commercial acumen and financial literacy (ROI, TCO, EBITDA understanding) </span></p>\n<p><span style=\"font-size: 12pt\">          • Strategic thinker with consultative selling approach </span></p>\n<p><span style=\"font-size: 12pt\">          • Strong stakeholder mapping and influence management </span></p>\n<p><span style=\"font-size: 12pt\">          • Excellent organizational and pipeline management skills </span></p>\n<p><span style=\"font-size: 12pt\">          • Strong negotiation and commercial acumen </span></p>\n<p><span style=\"font-size: 12pt\">          • Excellent relationship-building and communication skills </span></p>\n<p><span style=\"font-size: 12pt\">          • Ability to engage executive and technical stakeholders </span></p>\n<p><span style=\"font-size: 12pt\">          • Self-starter with an entrepreneurial mindset </span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Preferred Qualifications</span> </span></p>\n<p><span style=\"font-size: 12pt\">          • Existing network within Canadian POS or ISV ecosystems </span></p>\n<p><span style=\"font-size: 12pt\">          • Experience building a partner program from early stage </span></p>\n<p><span style=\"font-size: 12pt\">          • Background in restaurant, retail, or SaaS verticals</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Inclusivity Statement</span><br><span style=\"font-size: 12pt\">OTT Financial Group is committed to fostering an inclusive and accessible environment where all employees feel valued and respected. We are committed to providing reasonable accommodation, if required, and will work with you to meet your need.</span></p>",
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