Medical Receptionist

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  "last_changed_at": "2026-06-02T10:36:06.599Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Dallas, Texas, 75235, United States",
    "city": "Dallas",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
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    "location": {
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      "confidence": 0.95
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    "countries": [
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  "salary_period": null,
  "workplace_type": "on_site",
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{}

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  "list_job": {
    "id": "391",
    "isRemote": null,
    "location": {
      "city": "Dallas",
      "state": "Texas"
    },
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      "state": null,
      "country": null,
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    },
    "departmentId": "18633",
    "locationType": "0",
    "jobOpeningName": "Medical Receptionist",
    "departmentLabel": "Clinical",
    "employmentStatusLabel": "Full-Time"
  },
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  "detail_job_opening": {
    "location": {
      "city": "Dallas",
      "state": "Texas",
      "postalCode": "75235",
      "addressCountry": "United States"
    },
    "datePosted": "2026-06-01",
    "atsLocation": {
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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Child and Family Guidance Center is seeking a client centered<span> </span><span style=\"font-weight: bold\">Medical Receptionist</span><span> </span>at our Dallas clinic office. The Medical Receptionist is a front-line administrative position at a Child and Family Guidance Center clinic.  Medical Receptionist are responsible for providing excellent customer service to internal and external stakeholders while maintaining confidentiality. Medical Receptionist provides administrative support for our clinics, management and clinicians.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Duties/Responsibilities: </span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Performs new patient registration, updates patient information, enters data entry of demographics, and any other required information.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Verifies insurance benefit coverage to include co-pays, deductibles and co-insurance. Ensures accurate activations of plans and programs and records special notations in patient account software; assists patient with registration. To be completed at patient check in or prior to patient appointment.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Conducts eligibility screening on patients for various programs available through the Center, including predetermination. Refers patients who do not have insurance coverage to QMHP for assistance with application completion for special funded programs. Performs follow-up eligibility process to include contacting patient for additional information and contacting the funding source for eligibility status.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Prepares for the next day clinic session to include reviewing and confirming appointments, noting alerts for payments and balances, obtaining current insurance information, obtaining referrals updating proof of income, pre-registering patients, and screening patients for program eligibility.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Processes patient payments and ensures payments are applied correctly in patient accounts.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Regularly monitors and ensures assigned providers' schedules are filled at capacity via walk-ins and call reminders to members with next day appointments by 10:00 AM daily.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Oversees the general waiting area, by ensuring member check-in process is efficient, and reporting problems or irregularities to appropriate authorities.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Performs patient dismissal to include scheduling of follow up appointments and collects remainder of patient portion of current charges.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Oversees clinic nightly closure to ensure all patients have been dismissed from building. HSS remains on site until last patient is dismissed.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Obtains and records patient vitals in electronic health records system.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Processing of medical records requests.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ensures the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA).</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Provides exceptional internal and external customer service.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Excellent verbal, written and organizational</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: rgb(66, 66, 66)\">Ability to provide </span>exceptional internal and external customer service.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Possesses computer skills with proficiency in data entry and keyboarding skills</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: rgb(66, 66, 66)\">Able to work in a high volume and fast paced</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: rgb(66, 66, 66)\">Self-motivated, detail-oriented individual with a team player</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: rgb(66, 66, 66)\">Ability to lead, train, mentor and manage designated direct reports.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: rgb(66, 66, 66)\">Perform job responsibilities without violating ethical, state or federal codes</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Must be willing to work other clinic locations, as needed</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Minimum Requirements: </span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">High school diploma or equivalent.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Minimum two years' experience in medical, hospital or clinic setting.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Knowledge of insurance verification and patient registration processes.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Knowledge of office equipment- facsimile, scanner and phone system.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Bilingual (Spanish speaking) preferred</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> <span style=\"font-weight: bold\">Physical Demands:</span> </span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Physical demands of the job, including bending, sitting, lifting and</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Must be able to listen and speak clearly with clients via telephone or</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Must be able to lift 50 pounds.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Any other duties as assigned by Regional Director</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Benefits:</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Comprehensive benefits offered: Medical, Dental, Vision, Basic Life, Short term disability, Long term disability, Voluntary life, Accidental death &amp; dismemberment, Voluntary Accident, Critical Illness, Legal &amp; 401K </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Paid time off (vacation and sick time)</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: rgb(51, 51, 51)\">About Us:</span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: rgb(51, 51, 51)\">A community leader since 1896, Child &amp; Family Guidance Center takes a comprehensive approach to treating individuals with complex mental and behavioral health challenges throughout seven North Texas counties - Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall. Since our establishment, we have been committed to providing quality, compassionate care to those in need. Today, we take immense pride in providing a wide range of comprehensive mental health services tailored to meet the unique needs of every North Texan.</span><br><br><span style=\"color: rgb(51, 51, 51)\">At Child &amp; Family Guidance Center, we believe everyone deserves access to quality care, so<span> </span></span>no one<span> </span><span style=\"color: rgb(51, 51, 51)\">is ever turned away-regardless of their ability to pay. From initial assessment to ongoing care, our doctors and counselors are committed to helping tens of thousands of North Texans each year recover from trauma caused by abuse, severe neglect, and poverty-empowering them to thrive in their communities.</span></span></p>",
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    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://childandfamilyguidancecenter.bamboohr.com/careers/391",
    "employmentStatusLabel": "Full-Time"
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}