Engineer 4, Customer Technical Support

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    "is_remote": true,
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  "Title": "Engineer 4, Customer Technical Support",
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  "FullTime": true,
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      "Coordinates": {
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      "Address": {
        "City": "Overland Park",
        "Line1": "13200 Metcalf Ave",
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        "State": {
          "Code": "KS",
          "Name": "Kansas"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
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        "PostalCode": "66213"
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  "PostedDate": "2026-05-13T20:31:33.249Z",
  "JobCategoryName": "Customer/Technical Training",
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  "BriefDescription": "Provides remote technical support expertise in a complex information infrastructure environment with the need to integrate Archer Technologies products and systems with other Archer and non-Archer computer systems being operated by customers. Ability to convey sophisticated ongoing technical system support is critical to, and an essential component of, both Archer Technologies' business operations and the business operations of Archer Technologies customers.\nApplies technical support expertise to resolve customer issues. Responsible for providing telephone, email, chat, and remote diagnostic technical support of assigned products. Works closely with colleagues to increase knowledge and resolve customer issues. Identifies and provides resolutions to technical issues",
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  "RequisitionNumber": "ENGIN002426"
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