PART SALES ASSISTANT I

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    "requisitionDescription": "<div><div><div><div><p id=\"isPasted\"><strong>Summary:&nbsp;</strong>Process the allocation, routing, tracing and distribution of materials. Supporting all TPM customers, both internal and external, by providing all necessary spare parts and associated information promptly, accurately and economically.</p><p><strong>&nbsp;</strong><strong>Primary Duties and Responsibilities: &nbsp;</strong></p><ul><li>Receive and fill telephone orders for parts. &nbsp;</li><li>Determine replacement parts required, according to inspections of old parts, customer requests, or customers&#39; descriptions of malfunctions.</li><li>Fill customer orders from stock and requisition items that are out of stock. &nbsp;</li><li>Prepare sales slips or sales contracts. &nbsp;</li><li>Assist customers, such as responding to customer complaints and updating them about back-ordered parts. &nbsp;</li><li>Discuss use and features of various parts, based on knowledge of machines or equipment. &nbsp;</li><li>Maintain and clean work and inventory areas. &nbsp;</li><li>Manage shipments by researching shipping methods or costs and tracking packages. &nbsp;</li><li>Advise customers on substitution or modification of parts when identical replacements are not available. &nbsp;</li><li>Verify current account status and check credit ratings.&nbsp;</li><li>Distribute documents for processing resulting from parts sales&nbsp;</li><li>Assemble materials for instruction manuals.&nbsp;</li><li>Perform other related duties.&nbsp;</li><li>Obtain credit authorization.&nbsp;</li><li>Responsible for maintaining proper attendance.</li></ul><ul type=\"disc\"><li>Perform other related duties as assigned.</li><li>Required to assist other departments as necessary.&nbsp;</li><li>Responsible for following all safety regulations at all work areas and job sites.</li><li>Responsible for representing Thompson Pump &amp; Manufacturing Co., Inc. in a professional, respectful, honest, and courteous manner with customers and co-workers.&nbsp;</li><li>Responsible for professional levels of quality and quantity of work.</li><li>Active Listening &mdash; Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.&nbsp;</li><li>Reading Comprehension &mdash; Understanding written sentences and paragraphs in work related documents.&nbsp;</li><li>Attention to Detail &mdash; Job requires being careful about detail and thorough in completing work tasks.&nbsp;</li><li>Dependability &mdash; Job requires being reliable, responsible, and dependable, and fulfilling obligations.&nbsp;</li><li>Integrity &mdash; Job requires being honest and ethical.&nbsp;</li><li>Cooperation &mdash; Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.&nbsp;</li><li>Concern for Others &mdash; Job requires being sensitive to others&#39; needs and feelings and being understanding and helpful on the job.&nbsp;</li><li>Initiative &mdash; Job requires a willingness to take on responsibilities and challenges.&nbsp;</li><li>Stress Tolerance &mdash; Job requires accepting criticism and dealing calmly and effectively with high stress situations.&nbsp;</li><li>Self Control &mdash; Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.&nbsp;</li><li>Adaptability/Flexibility &mdash; Job requires being open to change (positive or negative) and to considerable variety in the workplace.&nbsp;</li><li>Achievement/Effort &mdash; Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.&nbsp;</li><li>Analytical Thinking &mdash; Job requires analyzing information and using logic to address work-related issues and problems.&nbsp;</li><li>Independence &mdash; Job requires developing one&#39;s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.&nbsp;</li><li>Persistence &mdash; Job requires persistence in the face of obstacles.&nbsp;</li><li>Social Orientation &mdash; Job requires preferring to work with others rather than alone, and being personally connected with others on the job.&nbsp;</li></ul><p>&nbsp;<strong>Qualifications:</strong></p><ul type=\"disc\"><li>High school diploma or equivalent is required.</li><li>Ability to read and comprehend complex instructions, detailed correspondence and memos.&nbsp;</li><li>Ability to write detailed correspondence.&nbsp;</li><li>Ability to effectively present information in one-on-one and small group situations to customers, vendors and other employees of the organization.&nbsp;</li><li>Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions and decimals.&nbsp;</li><li>Ability to calculate and interpret financial measures such as percentages, margins, ratios and other comparative statistics.&nbsp;</li><li>Must be able to interpret graphs and other visual representations used to present data.</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</li><li>Ability to deal with problems involving several concrete variables in standardized situations.&nbsp;</li><li>Must be able to read and understand various service manuals, electrical diagrams, and troubleshooting guides.</li><li>Must be able to read and understand the Thompson Pump &amp; Manufacturing Co., Inc. Employee Handbook, safety plans/programs, safety training materials and SDS sheets.</li></ul><p>EQUAL OPPORTUNITY EMPLOYER</p></div></div></div></div>\n",
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