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Systems Administrator - Concord, CA (On-Site)

5ad0a240 B749 48bc 95a0 36f70a4b29cd 19000101 000001 · Concord Administration Office, Concord, CA, US, Concord, CA · Remote · Active · $90,000–$102,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company5ad0a240 B749 48bc 95a0 36f70a4b29cd 19000101 000001
TitleSystems Administrator - Concord, CA (On-Site)
Normalized title-
Department / team-
LocationConcord Administration, CA, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$90,000–$102,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-13 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company5ad0a240 B749 48bc 95a0 36f70a4b29cd 19000101 000001
Source9faaea9c-9cfa-40b4-a20d-dfb066c0028e
ATS providerADP Workforce Now Recruiting

Description

SUMMARY The Systems Administrator is responsible for the health, maintenance, monitoring, and upgrading of all Windows server infrastructure and networking systems. This role provides Tier 3 technical support for servers, workstations, and network environments and partners with the Senior Systems Administrator to design, implement and maintain infrastructure solutions aligned with the organizational needs. The Systems Administrator assists in managing enterprise systems including VMware Environment, Microsoft Exchange, Microsoft SQL Server, Veeam backup environments, and supports security and endpoint protection tools such as Cylance Anti-Virus. The role supports both on-premise and cloud-based systems, including Windows 2016, 2019, and 2022 environments. Familiarity with Citrix XenDesktop and XenApp administration is beneficial. The technology environment spans a 19-site LAN/WAN supporting both thin clients and Windows desktop systems, includingWyse and Citrix platforms used to access Electronic Health Record (EHR) systems in a clinical setting. The position plays a key role in ensuring reliable infrastructure and responsive support for staff across all sites. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Manage server administration and maintenance, including the hardware and applications such as MS Exchange / o365, Teams, MS SQL Server, SharePoint, Desktop Central Mange Engine suite, and Citrix XenApp / XenDesktop including the Citrix desktop environments. Comprehensive understanding of intricacies involved with managing an Active Directory infrastructure including digital certificates (PKI), DHCP, DNS, GPO, and secure protocols including SSL/TLS. Thorough experience with managing and administering Dell Apex storage systems supporting VMware Hosts and XenDesktop Instances. Comprehensive knowledge of best practices concerning NTFS security permissions, group management, and applying security to Microsoft SharePoint pages. Manage and monitor Anti-Virus servers and clients – must possess the ability to independently identify/ resolve issues. Support and administer remote data center replication services and infrastructure. Manage and administer network infrastructure including troubleshooting installation problems on Cisco, Dell, Meraki, switches, wireless access points, firewalls, and routers. Define and document best practices and support procedures. Develop and implement project plans, risk assessments, and contingency plans. Provide assistance with desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved promptly with limited disruption. Coordinate with and facilitate affiliate consultants in their efforts to configure systems and resolve server configuration issues. Continually install and deploy new software releases, system upgrades, and patches, and conduct software conversions and audits regularly using Desktop Central’s Manage Engine. Work in tandem with other systems administration team members to patch all servers using Shavlik patch engine. Previous experience physically working in a datacenter on core infrastructure equipment including file servers, storage systems, networking equipment, cabling, and cable management. Responsible for advanced network printer setup and troubleshooting. Provide an advanced level of support and troubleshooting for end-user issues as well as assist with first-level calls as needed. Resolve software incompatibility problems and/or engage vendors as needed. Strong Troubleshooting skills and must assume ownership of escalated and more complex Helpdesk tickets, resolve complex issues promptly and independently, and share solutions with the IT team. Monitor, investigate and respond to alerts concerning infrastructure outages and alerts. Assist and mentor PC Support Technicians and contractors as applicable. Serve as backup for the network/phone system support. Resolve 3 rd party technical support issues. Participate in and support the Diversity, Equity, and Inclusion philosophy at PPNorCal. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EDUCATION and/or EXPERIENCE B.S. in Computer Science (or a related field), five or more years of experience in IT-related or Systems Administration (preferred) support roles in an enterprise environment, or an equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of employees. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as percentages. Ability to apply concepts of basic algebra and geometry to aid in storage capacity calculations and forecasting. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS Comprehensive experience managing infrastructures that include Citrix XenDesktop and XenApp, VMware, VMware VCenter, Active Directory, Group Policies, Windows 2019, 2022, and 2025 Server and Windows 10 / 11, Exchange 2019. Office 365 preferred. Experience with TCP/IP and TCP/IP troubleshooting including Meraki and other switching, routing and secured wireless protocols Prior experience interfacing with Microsoft SQL 2008/2012/2016, Storage Systems (Dell Apex, PureSystems, etc.), and Meraki Firewalls. Comprehensive experience with managing server infrastructures utilizing scripting utilities (Microsoft Powershell). Citrix certifications, Microsoft Certifications, and Meraki certifications are a plus. Ability to work independently and think critically and logically with minimal vendor interactions (i.e., strong troubleshooting skills) to resolve issues as they arise. PROTECTED HEALTH INFORMATION (PHI) ACCESS REQUIREMENT Access to PHI while assisting staff in using EHR/EPM system. CERTIFICATES, LICENSES, REGISTRATIONS Must have reliable automobile transportation and a valid California Driver’s License and insurance. OTHER SKILLS, ABILITIES, QUALIFICATIONS Excellent diagnostic and troubleshooting skills (identify, research, and resolve technical problems) Ability to communicate well with management, users, and vendors, both orally and in writing. Excellent customer service skills. Excellent understanding of a network riding on an SDWan backbone, with an offsite data center environment. Working knowledge of network monitoring tools, such as IPMonitor, or other similar tools. Ability to prioritize and multi-task, meet deadlines and meet the established Service Level Agreement for IT support. Strongly motivated with good organizational skills and ability to work well with a diverse group of people. Ability to travel to various PPNorCal facilities. Prior experience in health care, preferably in a clinical setting preferred. Commitment to quality healthcare. Knowledge and comprehension of HIPAA and Information Security related processes necessary. Active participation in the advancement of PPNorCal’s Diversity, Equity, and Inclusion commitment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate . JOB DESCRIPTION REVISION This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position. Pay Range: Planned Parenthood Northern California (PPNorCal) supports California’s new law (SB 1162) enhancing pay transparency. This new law requires employers with 15 or more employees to include a pay range in job postings. The pay range reflects the compensation that a new employee can expect to receive if offered employment. Employees with more experience, education, and other qualifying factors may be compensated at a higher rate of pay. The pay range for this position is: $90,000 - $102,000 annualized salary. Planned Parenthood Northern California is an equal opportunity employer and works affirmatively to include diversity among its staff and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender identity, sexual orientation, national origin, age, disability, income, marital status, or any other irrelevant dimension of diversity. PPNorCal values collaboration between employees of diverse backgrounds and experiences. We provide healthcare and education services to 137,000 adults and youth every year at 17 health centers located throughout 20 Northern California counties. Planned Parenthood Northern California offers high-quality, affordable health care to all, regardless of income, insurance, or immigration status. We care. No matter what! Our experienced and caring medical staff gives each patient honest information and personal attention. We provide a full range of services, including birth control, breast exams, cancer screenings, medication and in-clinic abortion, pregnancy testing and counseling, prenatal care, PrEP, and nPEP to prevent HIV infection, STI screening and treatment, vasectomy and infertility services, gender-affirming hormone therapy, and more.

Full job record

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Source ID9faaea9c-9cfa-40b4-a20d-dfb066c0028e
Board ID9faaea9c-9cfa-40b4-a20d-dfb066c0028e
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TitleSystems Administrator - Concord, CA (On-Site)
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Department—
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CountryUnited States
RegionCA
CityConcord Administration
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First Seen At2026-05-31 18:44:21Z
Last Seen At2026-06-06 12:15:18Z
Last Checked At2026-06-06 12:15:18Z
Last Changed At2026-06-06 12:15:18Z
Inactive At—
Source Posted At2026-03-13 21:15:00Z
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    "requisitionDescription": "<div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div class=\"fr-view\"><div><div class=\"fr-view\"><p style='margin:0in;font-size:16px;font-family:\"Courier New\";' data-pasted=\"true\"><strong><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">SUMMARY</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">The Systems Administrator is responsible for the health, maintenance, monitoring, and upgrading of all Windows server infrastructure and networking systems. This role provides Tier 3 technical support for servers, workstations, and network environments and partners with the Senior Systems Administrator to design, implement and maintain infrastructure solutions aligned with the organizational needs.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">The Systems Administrator assists in managing enterprise systems including VMware Environment, Microsoft Exchange, Microsoft SQL Server, Veeam backup environments, and supports security and endpoint protection tools such as Cylance Anti-Virus. The role supports both on-premise and cloud-based systems, including Windows 2016, 2019, and 2022 environments. Familiarity with Citrix XenDesktop and XenApp administration is beneficial.</span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">The technology environment spans a 19-site LAN/WAN supporting both thin clients and Windows desktop systems, includingWyse and Citrix platforms used to access Electronic Health Record (EHR) systems in a clinical setting. The position plays a key role in ensuring reliable infrastructure and responsive support for staff across all sites.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";text-align:justify;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";text-align:justify;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.&nbsp;</strong><em>Other duties may be assigned.</em></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Manage server administration and maintenance, including the hardware and applications such as MS Exchange / o365, Teams, MS SQL Server, SharePoint, Desktop Central Mange Engine suite, and Citrix XenApp / XenDesktop including the Citrix desktop environments.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Comprehensive understanding of intricacies involved with managing an Active Directory infrastructure including digital certificates (PKI), DHCP, DNS, GPO, and secure protocols including SSL/TLS.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif; background: white;\"><span style=\"color: black;\">Thorough experience with managing and administering Dell Apex storage systems supporting VMware Hosts and XenDesktop Instances.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif; background: white;\"><span style=\"color: black;\">Comprehensive knowledge of best practices concerning NTFS security permissions, group management, and applying security to Microsoft SharePoint pages.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Manage and monitor Anti-Virus servers and clients &ndash; must possess the ability to independently identify/ resolve issues.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Support and administer remote data center replication services and infrastructure.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Manage and administer network infrastructure including troubleshooting installation problems on Cisco, Dell, Meraki, switches, wireless access points, firewalls, and routers.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Define and document best practices and support procedures.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Develop and implement project plans, risk assessments, and contingency plans.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Provide assistance with desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved promptly with limited disruption.&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Coordinate with and facilitate affiliate consultants in their efforts to configure systems and resolve server configuration issues.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Continually install and deploy new software releases, system upgrades, and patches, and conduct software conversions and audits regularly using Desktop Central&rsquo;s Manage Engine.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Work in tandem with other systems administration team members to patch all servers using Shavlik patch engine.&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Previous experience physically working in a datacenter on core infrastructure equipment including file servers, storage systems, networking equipment, cabling, and cable management.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Responsible for advanced network printer setup and troubleshooting.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Provide an advanced level of support and troubleshooting for end-user issues as well as assist with first-level calls as needed.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Resolve software incompatibility problems and/or engage vendors as needed.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Strong Troubleshooting skills and must assume ownership of escalated and more complex Helpdesk tickets, resolve complex issues promptly and independently, and share solutions with the IT team.&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Monitor, investigate and respond to alerts concerning infrastructure outages and alerts.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Assist and mentor PC Support Technicians and contractors as applicable.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Serve as backup for the network/phone system support.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Resolve 3<sup>rd</sup> party technical support issues.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Participate in and support the Diversity, Equity, and Inclusion philosophy at PPNorCal.&nbsp;</li></ul><p style='margin:0in;font-size:16px;font-family:\"Courier New\";margin-left:.5in;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>SUPERVISORY RESPONSIBILITIES</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">This job has no supervisory responsibilities.</span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";text-align:justify;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";text-align:justify;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>QUALIFICATIONS</strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";text-align:justify;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>EDUCATION and/or EXPERIENCE</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">B.S. in Computer Science (or a related field), five or more years of experience in IT-related or Systems Administration (preferred) support roles in an enterprise environment, or an equivalent combination of education and experience.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>LANGUAGE SKILLS</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";margin-right:.5in;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of employees.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";margin-right:.5in;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>MATHEMATICAL SKILLS</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";margin-right:.5in;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">Ability to calculate figures and amounts such as percentages. Ability to apply concepts of basic algebra and geometry to aid in storage capacity calculations and forecasting.</span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>REASONING ABILITY</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";margin-right:.5in;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>COMPUTER SKILLS</strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Courier New\";'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\"><span style=\"color: black;\">Comprehensive experience managing infrastructures that include<strong>&nbsp;</strong>Citrix XenDesktop and XenApp, VMware, VMware VCenter, Active Directory, Group Policies, Windows 2019, 2022, and 2025 Server and Windows 10 / 11, Exchange 2019. Office 365 preferred.&nbsp;</span></li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\"><span style=\"color: black;\">Experience with TCP/IP and TCP/IP troubleshooting including Meraki and other switching, routing and secured wireless protocols&nbsp;</span></li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\"><span style=\"color: black;\">Prior experience interfacing with Microsoft SQL 2008/2012/2016, Storage Systems (Dell Apex, PureSystems, etc.), and Meraki Firewalls.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Comprehensive experience with managing server infrastructures utilizing scripting utilities (Microsoft Powershell).</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Citrix certifications, Microsoft Certifications, and Meraki certifications are a plus. Ability to work independently and think critically and logically with minimal vendor interactions (i.e., strong troubleshooting skills) to resolve issues as they arise.</li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Courier New\";margin-left:.5in;background:white;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";background:white;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>PROTECTED HEALTH INFORMATION (PHI) ACCESS REQUIREMENT</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">Access to PHI while assisting staff in using EHR/EPM system.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>CERTIFICATES, LICENSES, REGISTRATIONS</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Must have reliable automobile transportation and a valid California Driver&rsquo;s License and insurance.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>OTHER SKILLS, ABILITIES, QUALIFICATIONS</strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Courier New\";'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Excellent diagnostic and troubleshooting skills (identify, research, and resolve technical problems)</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Ability to communicate well with management, users, and vendors, both orally and in writing.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Excellent customer service skills.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Excellent understanding of a network riding on an SDWan backbone, with an offsite data center environment.<s>&nbsp;</s></li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Working knowledge of network monitoring tools, such as IPMonitor, or other similar tools.</li></ul></div><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Ability to prioritize and multi-task, meet deadlines and meet the established Service Level Agreement for IT support.</li></ul><div style='margin:0in;font-size:16px;font-family:\"Courier New\";'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Strongly motivated with good organizational skills and ability to work well with a diverse group of people.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Ability to travel to various PPNorCal facilities.&nbsp;</li></ul></div><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Prior experience in health care, preferably in a clinical setting preferred.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Commitment to quality healthcare.</li><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Knowledge and comprehension of HIPAA and Information Security related processes necessary.</li></ul><div style='margin:0in;font-size:16px;font-family:\"Courier New\";'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in; font-size: 14px; font-family: tahoma, sans-serif;\">Active participation in the advancement of PPNorCal&rsquo;s Diversity, Equity, and Inclusion commitment.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>PHYSICAL DEMANDS</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.</span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";margin-top:0in;margin-right:1.0in;margin-bottom:.0001pt;margin-left:1.0in;text-align:justify;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>WORK ENVIRONMENT</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";margin-right:1.0in;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.</span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";margin-top:0in;margin-right:1.0in;margin-bottom:.0001pt;margin-left:1.0in;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";margin-right:1.0in;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">The noise level in the work environment is usually moderate</span><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\">.</span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><strong>JOB DESCRIPTION REVISION</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Courier New\";margin-right:1.0in;'><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\">This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.</span></p><p><span style=\"font-size: 14px; font-family: tahoma, sans-serif;\"><br></span></p><div><div style='margin:0in;font-size:16px;font-family:\"Courier New\";'><p id=\"isPasted\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"><em><strong>Pay Range:</strong></em> Planned Parenthood Northern California (PPNorCal) supports California&rsquo;s new law (SB 1162) enhancing pay transparency. This new law requires employers with 15 or more employees to include a pay range in job postings. The pay range reflects the compensation that a new employee can expect to receive if offered employment. Employees with more experience, education, and other qualifying factors may be compensated at a higher rate of pay. The pay range for this position is: $90,000 - $102,000 annualized salary.&nbsp;</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"><strong>Planned Parenthood Northern California</strong> is an equal opportunity employer and works affirmatively to include diversity among its staff and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender identity, sexual orientation, national origin, age, disability, income, marital status, or any other irrelevant dimension of diversity. PPNorCal values collaboration between employees of diverse backgrounds and experiences.</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"><strong>We provide healthcare and education services to 137,000 adults and youth every year&nbsp;</strong>at 17 health centers located throughout 20 Northern California counties. Planned Parenthood Northern California offers high-quality, affordable health care to all, regardless of income, insurance, or immigration status. We care. No matter what!</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\">Our experienced and caring medical staff gives each patient honest information and personal attention. We provide a full range of services, including birth control, breast exams, cancer screenings, medication and in-clinic abortion, pregnancy testing and counseling, prenatal care, PrEP, and nPEP to prevent HIV infection, STI screening and treatment, vasectomy and infertility services, gender-affirming hormone therapy, and more.</span></p></div></div></div></div></div></div></div></div></div>\n",
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