Senior Project Manager, Marketing

At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in… A Senior Project Manager works within the Marketing department and manages in-house creative teams, external agencies, and freelancers across advertising projects for current and upcoming game releases. Working in close partnership with senior leads across the team's three creative functions - Video, Graphic, and Illustration - this role maintains a clear view of team-wide project allocation, surfaces and resolves scheduling conflicts, and ensures that projects involving multiple functions are executed in a cohesive, integrated way. This role acts as the connective tissue between Creative Services, Marketing, and Studio. It involves close collaboration with internal Marketing teams,  including Product Marketing, Community Team, and Growth Marketing, to align on briefs, timelines, and deliverables, as well as proactive coordination with Studios to secure the game assets and resources needed for high-quality creative production. The ideal candidate brings a holistic view of the creative production ecosystem, a passion for working with high-performing creative professionals, communication skills, and a process-improvement mindset to keep a multi-functional team operating at its best. Travel may be required. This role is a full-time, on-site position based 5 days a week at our Downtown Vancouver studio. Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions. We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world! About Kabam Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world. Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year. Founded in 2006, Kabam has studios and offices in Vancouver & Montreal in Canada, and Los Angeles & San Francisco in the United States. Kabam is a wholly-owned subsidiary of Netmarble Games. Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process. In this role, you can expect to: Key Accountabilities: Team-Wide Project Oversight & Allocation Management: Lead project management across the Creative Services team, working in close partnership with senior leads in Video, Graphic, and Illustration, maintaining a shared view of each function's workload, capacity, and priorities across all active and incoming projects. Regularly review team-wide allocation to proactively identify overloads, gaps, or scheduling conflicts, and lead prioritization discussions with relevant stakeholders to ensure a clear, agreed-upon path forward. For projects spanning all three creative functions, ensure each work stream is properly sequenced and integrated so outputs connect cohesively rather than being produced in silos. Develop and maintain comprehensive project plans and schedules in Asana, ensuring full visibility across the team and relevant Marketing stakeholders. Conduct structured kickoff meetings to align on scope, requirements, timelines, and inter-functional dependencies from the outset. Cross-Functional Collaboration & Internal Marketing Partnerships: Act as the primary liaison between Creative Services and internal Marketing teams, including Product Marketing, Community, and Growth Marketing, ensuring creative requests are clearly scoped and delivered in line with each team's goals and timelines. Coordinate with both internal teams and external partners (agencies, freelancers, and product groups) to manage project progress and dependencies. Communicate deliverables, timelines, and project status to Product Marketing Managers, Growth Marketing Managers, and Creative team members through regular, templated reporting. Navigate competing priorities across multiple internal clients with clarity and confidence, facilitating alignment and resolving conflicts constructively. Provide timely, informed feedback throughout the creative process — anticipating issues and raising concerns proactively, without needing to generate the creative work directly. Studio Partnership & Game Asset Coordination: Build and maintain a strong working relationship with Studio, acting as the primary point of contact for all asset-related coordination between Creative Services and Studio. Proactively identify upcoming creative production needs and work with Studio well in advance to plan and secure the necessary game resources, including builds, in-game assets, screenshots, and video captures, so production timelines are met without last-minute bottlenecks. Foster a mutually beneficial relationship by maintaining transparency around marketing asset plans, sharing relevant creative outputs and schedules so Studio can anticipate needs, and leverage marketing materials where applicable. Establish a shared visibility system for asset requests and delivery status, reducing friction and enabling smoother collaboration on both sides. Process Improvement & Pain Point Resolution: Continuously evaluate project workflows and team processes, identifying friction points and implementing scalable improvements. Apply knowledge of AI tools and emerging technologies to streamline production workflows, automate repetitive tasks, and improve team efficiency. Lead post-project reviews and translate learnings into updated processes and documentation. Support internal stakeholders in developing creative production schedules aligned with test and campaign programs. External Network & Vendor Management: Identify, evaluate, and onboard new external partners, including agencies, freelancers, and specialist contractors, to expand the team's production capabilities. Manage ongoing relationships with external vendors, ensuring quality, timeliness, and cost-effectiveness. Maintain an updated roster of trusted external resources aligned with the team's evolving production needs. Reporting, analysis, and budgeting: Track project performance, specifically to analyze the successful completion of short- and long-term goals. Conduct analyses and oversee budgeting of project initiatives. Assist in the preparation of the operating budget and maintain inventory and budgetary controls. Assemble data and prepare periodic and special reports, manuals, and correspondence. To be successful in this role, your background includes: 8+ years of experience in a creative project management role, either in-house or within an agency environment. Experience operating as the lead or sole project manager within a multi-disciplinary creative team. Knowledge of Adobe Creative Suite; proficiency in Asana or equivalent project management tools. Working knowledge of AI tools and their application to project management workflows is a plus. Entertainment or gaming industry experience is an asset. Proven track record of managing multiple projects simultaneously. Strong leadership and people management skills. Project management methodologies (e.g. Agile, Waterfall, KanBan). Resource allocation and budget management. Risk management and mitigation. Negotiation and conflict resolution skills. Stakeholder and licensor relationship management. Campaign and project planning and execution. Familiarity with advertising and marketing industry trends and best practices. Ability to manage and motivate a team. Clear and concise communication skills. Attention to detail and ability to multitask. Proficiency in project management software/tools (e.g. Asana, Trello, Jira). Our success is due to the hard work of our people. We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more. Here’s a look at some of the support we provide our people: Extended Health Coverage: effective day one, no waiting period! Our benefits cover health, dental, life, disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more. DEIB Benefits: DEIB is important to us and to our people - that’s why our benefits include gender-affirming care, fertility care, and other hormonal treatments and drugs. Flexible Spending Accounts: our benefits are built on a flex credit model, so you’re able to choose the coverage levels that are right for you, and allocate the rest to a group RRSP/TFSA, Health Spending account, and/or Personal Spending Account. RRSP Matching: everyone retires eventually, and we help our people save for their futures with a contribution matching program once you reach 90 days with us. Commuter Benefit: we believe in the power of in-person collaboration, and want to support you in making it work for you! We provide a flexible, monthly cash allowance to help cover the costs of transit, parking, or even personal logistics like childcare and pet care. PTO and Parental Leave: we offer paid parental leave, flexible paid time off, paid time off for volunteering, sick leave, and holiday closures. Employee and Family Assistance Program: this program provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being. Telus Virtual Health: we provide increased access to remote healthcare providers for prescription refills or referrals from the comfort of your home. Learning and growth: We encourage people to grow both personally and professionally, and support this through regular lunch & learns and an education stipend. Pay transparency: We share with employees the pay range their role falls within and clear career maps to determine how they can grow within their role or level-up to a promotion. Cool spaces: Our offices are in Vancouver, Montreal, Los Angeles, and San Francisco. Whether it’s summers on the rooftop patio in Downtown Vancouver, or watching the fireworks in Montreal’s South Shore - we want our people to feel like their time spent in office is worthwhile! Giving back: Kabammers have a dedicated paid day off every year to volunteer to a cause close to their hearts. Some teams even band together for group volunteer days off-site!

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      "text": "In this role, you can expect to:",
      "content": "<div>\n<p><span style=\"text-decoration: underline;\"><strong>Key Accountabilities:</strong></span></p>\n<p><strong>Team-Wide Project Oversight &amp; Allocation Management:</strong></p>\n\n<li>Lead project management across the Creative Services team, working in close partnership with senior leads in Video, Graphic, and Illustration, maintaining a shared view of each function's workload, capacity, and priorities across all active and incoming projects.</li>\n<li>Regularly review team-wide allocation to proactively identify overloads, gaps, or scheduling conflicts, and lead prioritization discussions with relevant stakeholders to ensure a clear, agreed-upon path forward.</li>\n<li>For projects spanning all three creative functions, ensure each work stream is properly sequenced and integrated so outputs connect cohesively rather than being produced in silos.</li>\n<li>Develop and maintain comprehensive project plans and schedules in Asana, ensuring full visibility across the team and relevant Marketing stakeholders.</li>\n<li>Conduct structured kickoff meetings to align on scope, requirements, timelines, and inter-functional dependencies from the outset.</li>\n\n<p><strong>Cross-Functional Collaboration &amp; Internal Marketing Partnerships:</strong></p>\n\n<li>Act as the primary liaison between Creative Services and internal Marketing teams, including Product Marketing, Community, and Growth Marketing, ensuring creative requests are clearly scoped and delivered in line with each team's goals and timelines.</li>\n<li>Coordinate with both internal teams and external partners (agencies, freelancers, and product groups) to manage project progress and dependencies.</li>\n<li>Communicate deliverables, timelines, and project status to Product Marketing Managers, Growth Marketing Managers, and Creative team members through regular, templated reporting.</li>\n<li>Navigate competing priorities across multiple internal clients with clarity and confidence, facilitating alignment and resolving conflicts constructively.</li>\n<li>Provide timely, informed feedback throughout the creative process — anticipating issues and raising concerns proactively, without needing to generate the creative work directly.</li>\n\n<p><strong>Studio Partnership &amp; Game Asset Coordination:</strong></p>\n\n<li>Build and maintain a strong working relationship with Studio, acting as the primary point of contact for all asset-related coordination between Creative Services and Studio.</li>\n<li>Proactively identify upcoming creative production needs and work with Studio well in advance to plan and secure the necessary game resources, including builds, in-game assets, screenshots, and video captures, so production timelines are met without last-minute bottlenecks.</li>\n<li>Foster a mutually beneficial relationship by maintaining transparency around marketing asset plans, sharing relevant creative outputs and schedules so Studio can anticipate needs, and leverage marketing materials where applicable.</li>\n<li>Establish a shared visibility system for asset requests and delivery status, reducing friction and enabling smoother collaboration on both sides.</li>\n\n<p><strong>Process Improvement &amp; Pain Point Resolution:</strong></p>\n\n<li>Continuously evaluate project workflows and team processes, identifying friction points and implementing scalable improvements.</li>\n<li>Apply knowledge of AI tools and emerging technologies to streamline production workflows, automate repetitive tasks, and improve team efficiency.</li>\n<li>Lead post-project reviews and translate learnings into updated processes and documentation.</li>\n<li>Support internal stakeholders in developing creative production schedules aligned with test and campaign programs.</li>\n\n<div><strong>External Network &amp; Vendor Management:</strong></div>\n\n<li>Identify, evaluate, and onboard new external partners, &nbsp;including agencies, freelancers, and specialist contractors, to expand the team's production capabilities.</li>\n<li>Manage ongoing relationships with external vendors, ensuring quality, timeliness, and cost-effectiveness.</li>\n<li>Maintain an updated roster of trusted external resources aligned with the team's evolving production needs.</li>\n\n<p><strong>Reporting, analysis, and budgeting:</strong></p>\n\n<li>Track project performance, specifically to analyze the successful completion of short- and long-term goals.</li>\n<li>Conduct analyses and oversee budgeting of project initiatives.</li>\n<li>Assist in the preparation of the operating budget and maintain inventory and budgetary controls.</li>\n<li>Assemble data and prepare periodic and special reports, manuals, and correspondence.</li>\n\n</div>"
    },
    {
      "text": "To be successful in this role, your background includes:",
      "content": "<div>\n\n<li>8+ years of experience in a creative project management role, either in-house or within an agency environment.</li>\n<li>Experience operating as the lead or sole project manager within a multi-disciplinary creative team.</li>\n<li>Knowledge of Adobe Creative Suite; proficiency in Asana or equivalent project management tools.</li>\n<li>Working knowledge of AI tools and their application to project management workflows is a plus.</li>\n<li>Entertainment or gaming industry experience is an asset.</li>\n<li>Proven track record of managing multiple projects simultaneously.</li>\n<li>Strong leadership and people management skills.</li>\n<li>Project management methodologies (e.g. Agile, Waterfall, KanBan).</li>\n<li>Resource allocation and budget management.</li>\n<li>Risk management and mitigation.</li>\n<li>Negotiation and conflict resolution skills.</li>\n<li>Stakeholder and licensor relationship management.</li>\n<li>Campaign and project planning and execution.</li>\n<li>Familiarity with advertising and marketing industry trends and best practices.</li>\n<li>Ability to manage and motivate a team.</li>\n<li>Clear and concise communication skills.</li>\n<li>Attention to detail and ability to multitask.</li>\n<li>Proficiency in project management software/tools (e.g. Asana, Trello, Jira).</li>\n\n</div>"
    },
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      "text": "Our success is due to the hard work of our people. We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more. Here’s a look at some of the support we provide our people:",
      "content": "\n<li><strong>Extended Health Coverage:</strong> effective day one, no waiting period! Our benefits cover health, dental, life, disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more.</li>\n<li><strong>DEIB Benefits: </strong>DEIB is important to us and to our people - that’s why our benefits include gender-affirming care, fertility care, and other hormonal treatments and drugs.</li>\n<li><strong>Flexible Spending Accounts: </strong>our benefits are built on a flex credit model, so you’re able to choose the coverage levels that are right for you, and allocate the rest to a group RRSP/TFSA, Health Spending account, and/or Personal Spending Account.</li>\n<li><strong>RRSP Matching:</strong> everyone retires eventually, and we help our people save for their futures with a contribution matching program once you reach 90 days with us.</li>\n<li><strong>Commuter Benefit:</strong> we believe in the power of in-person collaboration, and want to support you in making it work for you! We provide a flexible, monthly cash allowance to help cover the costs of transit, parking, or even personal logistics like childcare and pet care.</li>\n<li><strong>PTO and Parental Leave:</strong> we offer paid parental leave, flexible paid time off, paid time off for volunteering, sick leave, and holiday closures.</li>\n<li><strong>Employee and Family Assistance Program:</strong> this program provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being.</li>\n<li><strong>Telus Virtual Health:</strong> we provide increased access to remote healthcare providers for prescription refills or referrals from the comfort of your home.</li>\n<li><strong>Learning and growth:</strong> We encourage people to grow both personally and professionally, and support this through regular lunch &amp; learns and an education stipend.</li>\n<li><strong>Pay transparency:&nbsp;</strong>We share with employees the pay range their role falls within and clear career maps to determine how they can grow within their role or level-up to a promotion.</li>\n<li><strong>Cool spaces:&nbsp;</strong>Our offices are in Vancouver, Montreal, Los Angeles, and San Francisco. Whether it’s summers on the rooftop patio in Downtown Vancouver, or watching the fireworks in Montreal’s South Shore - we want our people to feel like their time spent in office is worthwhile!</li>\n<li><strong>Giving back:</strong> Kabammers have a dedicated paid day off every year to volunteer to a cause close to their hearts. Some teams even band together for group volunteer days off-site!</li>\n"
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