Concierge

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    "datePosted": "2026-06-01T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p> </p>\n<p><strong>Part-Time Concierge</strong><strong>Willow Valley Communities</strong><strong>The Manor Campus | Lancaster, PA</strong></p>\n<p>Are you friendly, professional, and passionate about helping others? At <strong>Willow Valley Communities (WVC)</strong>, we’re looking for a <strong>Part-Time Concierge Team Member</strong> to become the welcoming first point of contact for our Residents and guests.</p>\n<p>In this role, you’ll help create a warm, safe, and inviting environment while supporting communication, security, and administrative needs across our community. If you enjoy providing exceptional customer service, staying organized, and being part of a mission-driven team—we’d love to connect with you!</p>\n<h3><strong>Why Join Willow Valley Communities?</strong></h3>\n<ul>\n <li>🌴 Generous PTO, plus an extra day off to celebrate your birthday 🎉</li>\n <li>📈 Opportunities for career growth and professional development</li>\n <li>🎊 Team Member recognition events and appreciation initiatives</li>\n <li>💵 Weekly pay</li>\n <li>🧡 And many more valuable benefits!</li>\n</ul>\n<h3><strong>Compensation</strong></h3>\n<p><strong>$15.00 per hour</strong> (based on experience)</p>\n<h3><strong>What You’ll Do</strong></h3>\n<p>As a Concierge Team Member, you will:</p>\n<ul>\n <li>Create a warm, welcoming, professional, and safe environment for Residents and guests</li>\n <li>Greet visitors, determine the purpose of their visit, and direct them appropriately</li>\n <li>Answer and route incoming phone calls, take messages, and manage voicemail transfers</li>\n <li>Communicate with Team Members using two-way radio systems</li>\n <li>Stay informed on WVC resources and updates to provide accurate information</li>\n <li>Manage key boxes, issue keys securely, and assist with Resident move-out processes</li>\n <li>Respond to emergency calls and alarms, coordinating communication and dispatch as needed</li>\n <li>Collaborate with the Manager on Duty, Maintenance, Team Leaders, and other departments</li>\n <li>Process guest room reservations and assist with check-in/check-out procedures</li>\n <li>Coordinate transportation scheduling and reservations</li>\n <li>Submit maintenance and IT requests</li>\n <li>Receive, sort, and distribute mail, packages, and floral deliveries</li>\n <li>Operate office equipment and maintain necessary supplies</li>\n <li>Collect payments and reconcile daily cash receipts</li>\n <li>Perform general administrative tasks such as typing, copying, scanning, and filing</li>\n <li>Maintain knowledge of daily Concierge Desk procedures and responsibilities</li>\n</ul>\n<h3><strong>What You Bring</strong></h3>\n<ul>\n <li>Proficiency in Microsoft Office</li>\n <li>High school diploma or GED required</li>\n <li>1–3 months of related experience preferred (or equivalent combination of education and experience)</li>\n <li>Strong communication, organization, and customer service skills</li>\n <li>A positive, team-focused attitude</li>\n</ul>\n<h3><strong>Schedule</strong></h3>\n<ul>\n <li><strong>4:00 PM – 8:00 PM</strong></li>\n <li>Tuesdays and Wednesdays</li>\n <li>Every other weekend</li>\n <li>Every other holiday</li>\n</ul>\n<h3><strong>Location</strong></h3>\n<p><strong>The Manor Campus</strong>Lancaster, PA</p>\n<p>If you're looking for a rewarding role where you can make a meaningful difference every day, apply today and become part of the Willow Valley Communities team!</p>\n<p> </p>",
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