Guest Services Specialist - PT

{
  "content_hash": "58d6ab0f41a33cad7e8f8ca6efe4881bfa21c3e43d12f1acadebb7e8e49109d1",
  "source_hash": "211850f51a11a261358cfa64c2b7e7c141427a3ab7b21d319c7efbb15a674085",
  "last_changed_at": "2026-05-30T05:47:55.063Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "GH LoHi",
    "city": "Denver",
    "region": "CO",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T13:40:11.406Z",
  "launch_scope": {
    "reason": "paylocity_production_catalog",
    "included": true,
    "location": {
      "raw": "GH LoHi",
      "city": "Denver",
      "region": "CO",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "detail": {
    "url": "https://recruiting.paylocity.com/recruiting/jobs/Details/3813601/Gravity-Haus/Guest-Services-Specialist-PT",
    "job_type": "Part-time",
    "pageData": {
      "jobTitle": "Guest Services Specialist - PT",
      "moduleName": "Gravity Haus",
      "showSocialWidget": true
    },
    "apply_path": "/Recruiting/jobs/Apply/3813601",
    "html_title": "Gravity Haus - Guest Services Specialist - PT",
    "description_html": "<p>As a Guest Services Specialist, you’re the first impression, the go-to resource, and the heart of the guest experience. This is a dynamic, multifaceted role that blends front-of-house service, light operations, hospitality tech, and creative problem-solving.</p><p><br></p><p>You’ll be responsible for welcoming guests, maintaining the organization and cleanliness of the property, executing thoughtful arrival experiences, and supporting onsite sales opportunities. This role is ideal for someone who’s confident, detail-oriented, entrepreneurial, and excited to be part of a forward-thinking hospitality team.</p><p><br></p><p><strong>What You’ll Do</strong></p><p><br></p><p><strong>Daily Operations</strong></p><ul><li>Maintain a clean, safe, and welcoming environment for both guests, members, and team members.</li><li>Efficiently juggle guest conversations and operational tasks simultaneously.</li><li>Perform room inspections to ensure guest readiness.</li><li>Process check-ins and handle payments.</li><li>Place VIP gifts, welcome notes, or amenities in rooms before arrival.</li><li>Maintain cleanliness and organization of guest areas and supply closets.</li><li>Restock supplies in designated areas and report inventory needs.</li></ul><p><strong>Guest-Facing &amp; Service</strong></p><ul><li>Greet guests warmly and assist with check-in, intercepting mobile/self check-ins when possible.</li><li>Monitor and respond to guest communications (calls, texts, emails) via platforms like MEWS, Akia, and OpenPhone.</li><li>Provide barista-style service using in-house espresso equipment.</li><li>Handle guest requests efficiently and escalate issues to management as needed.</li><li>Cultivate a welcoming, calm, and professional presence throughout the property.</li></ul><p><strong>Sales &amp; Special Events</strong></p><ul><li>Respond to inquiries and manage bookings for on-site photo shoots and events.</li><li>Respond to Wildflower restaurant buyout inquiries and coordinate details.</li><li>Support social media and community engagement efforts to drive awareness and bookings.</li><li>Use light graphic design skills to create menus or guest materials as needed.<br></li></ul><p><strong>Property Initiatives</strong></p><ul><li>Reorganize and optimize guest-facing and back-of-house spaces.</li><li>Receive, sort, and direct deliveries to proper storage areas.</li><li>Anticipate guest needs and identify new ways to enhance the guest experience.</li><li>Monitor for and report any suspicious behavior or safety concerns</li></ul><p>Embrace the Gravity Haus core values of:</p><ul><li><em>Keep Growing</em></li><li><em>Bring Others Along</em></li><li><em>Create Powerful Moments</em></li><li><em>Be “All-In” + Go the Distance</em></li><li><em>Make it Better than You Found It</em></li></ul><p><strong>Who You are</strong></p><ul><li>2+ years of experience in hospitality or sales (preferably in boutique hotels)</li><li>Self-starter with a strong sense of ownership and pride in your work</li><li>Excellent communication and interpersonal skills</li><li>Highly organized, detail-oriented, and proactive</li><li>Strong problem-solving skills and comfort with multitasking</li><li>Familiarity with hospitality platforms like MEWS, Akia, OpenPhone, OpenTable, and Toast</li><li>Comfortable with basic tech, light graphic design tools, and social media platforms</li><li>Flexible schedule including weekends, mornings, and holidays</li></ul><p><strong>Physical Requirements</strong></p><ul><li>Able to lift up to 50 lbs and use stairs frequently</li><li>Able to bend, stoop, reach, and perform other physical tasks</li></ul><p><strong>What We Can Offer You</strong></p><p>Benefits for full time regular team members include health insurance options, 401K with company match, and Gravity Haus All In in Membership. For part time employees, benefits vary.</p>",
    "jsonld_jobposting": {
      "@type": "JobPosting",
      "title": "Guest Services Specialist - PT",
      "@context": "https://schema.org",
      "datePosted": "2026-01-05T21:55:41-06:00",
      "description": "<p>Description</p><p>As a Guest Services Specialist, you’re the first impression, the go-to resource, and the heart of the guest experience. This is a dynamic, multifaceted role that blends front-of-house service, light operations, hospitality tech, and creative problem-solving.</p><p><br/></p><p>You’ll be responsible for welcoming guests, maintaining the organization and cleanliness of the property, executing thoughtful arrival experiences, and supporting onsite sales opportunities. This role is ideal for someone who’s confident, detail-oriented, entrepreneurial, and excited to be part of a forward-thinking hospitality team.</p><p><br/></p><p><strong>What You’ll Do</strong></p><p><br/></p><p><strong>Daily Operations</strong></p><ul><li>Maintain a clean, safe, and welcoming environment for both guests, members, and team members.</li><li>Efficiently juggle guest conversations and operational tasks simultaneously.</li><li>Perform room inspections to ensure guest readiness.</li><li>Process check-ins and handle payments.</li><li>Place VIP gifts, welcome notes, or amenities in rooms before arrival.</li><li>Maintain cleanliness and organization of guest areas and supply closets.</li><li>Restock supplies in designated areas and report inventory needs.</li></ul><p><strong>Guest-Facing & Service</strong></p><ul><li>Greet guests warmly and assist with check-in, intercepting mobile/self check-ins when possible.</li><li>Monitor and respond to guest communications (calls, texts, emails) via platforms like MEWS, Akia, and OpenPhone.</li><li>Provide barista-style service using in-house espresso equipment.</li><li>Handle guest requests efficiently and escalate issues to management as needed.</li><li>Cultivate a welcoming, calm, and professional presence throughout the property.</li></ul><p><strong>Sales & Special Events</strong></p><ul><li>Respond to inquiries and manage bookings for on-site photo shoots and events.</li><li>Respond to Wildflower restaurant buyout inquiries and coordinate details.</li><li>Support social media and community engagement efforts to drive awareness and bookings.</li><li>Use light graphic design skills to create menus or guest materials as needed.<br/></li></ul><p><strong>Property Initiatives</strong></p><ul><li>Reorganize and optimize guest-facing and back-of-house spaces.</li><li>Receive, sort, and direct deliveries to proper storage areas.</li><li>Anticipate guest needs and identify new ways to enhance the guest experience.</li><li>Monitor for and report any suspicious behavior or safety concerns</li></ul><p>Embrace the Gravity Haus core values of:</p><ul><li><em>Keep Growing</em></li><li><em>Bring Others Along</em></li><li><em>Create Powerful Moments</em></li><li><em>Be “All-In” + Go the Distance</em></li><li><em>Make it Better than You Found It</em></li></ul><p><strong>Who You are</strong></p><ul><li>2+ years of experience in hospitality or sales (preferably in boutique hotels)</li><li>Self-starter with a strong sense of ownership and pride in your work</li><li>Excellent communication and interpersonal skills</li><li>Highly organized, detail-oriented, and proactive</li><li>Strong problem-solving skills and comfort with multitasking</li><li>Familiarity with hospitality platforms like MEWS, Akia, OpenPhone, OpenTable, and Toast</li><li>Comfortable with basic tech, light graphic design tools, and social media platforms</li><li>Flexible schedule including weekends, mornings, and holidays</li></ul><p><strong>Physical Requirements</strong></p><ul><li>Able to lift up to 50 lbs and use stairs frequently</li><li>Able to bend, stoop, reach, and perform other physical tasks</li></ul><p><strong>What We Can Offer You</strong></p><p>Benefits for full time regular team members include health insurance options, 401K with company match, and Gravity Haus All In in Membership. For part time employees, benefits vary.</p>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "80211",
          "addressRegion": "CO",
          "streetAddress": "3638 Navajo Street",
          "addressCountry": "US",
          "addressLocality": "Denver"
        }
      },
      "hiringOrganization": {
        "logo": "https://recruiting.paylocity.com/recruiting/jobs/GetLogoFile?moduleId=25377",
        "name": "Gravity Haus ",
        "@type": "Organization"
      }
    },
    "requirements_html": null,
    "requirements_text": null
  },
  "list_job": {
    "JobId": 3813601,
    "IsRemote": false,
    "JobTitle": "Guest Services Specialist - PT",
    "IsInternal": false,
    "Description": "",
    "JobLocation": {
      "Zip": "80211",
      "City": "Denver",
      "Name": "GH LoHi",
      "Metro": null,
      "State": "CO",
      "County": null,
      "Address": "3638 Navajo Street",
      "Country": "USA",
      "Address2": null,
      "ModuleId": 25377,
      "LocationId": 3738405,
      "SmartyAddressId": "9259aa5c-6c6c-4ab6-b664-b9f5b6cc38a8"
    },
    "LocationName": "GH LoHi",
    "PublishedDate": "2026-05-27T08:46:46-05:00",
    "HiringDepartment": null,
    "IndeedRemoteType": 2,
    "ShouldDisplayLocation": true
  },
  "detail_errors": []
}