Front Desk Agent

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  "workplace_type": "on_site",
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{
  "list_job": {
    "title": "Front Desk Agent",
    "postedOn": "Posted Yesterday",
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    "externalPath": "/job/Sheraton-Steamboat-Resort-Villas/Front-Desk-Agent_JR91571",
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  "detail_job_posting_info": {
    "id": "569c18d0b68e1001adfb920f8d0b0000",
    "title": "Front Desk Agent",
    "posted": true,
    "country": {
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      "descriptor": "United States of America"
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    "canApply": true,
    "jobReqId": "JR91571",
    "location": "Sheraton Steamboat Resort Villas",
    "postedOn": "Posted Yesterday",
    "timeType": "Full time",
    "startDate": "2026-06-18",
    "externalUrl": "https://mymvw.wd5.myworkdayjobs.com/MVW/job/Sheraton-Steamboat-Resort-Villas/Front-Desk-Agent_JR91571",
    "jobPostingId": "Front-Desk-Agent_JR91571",
    "jobDescription": "Hourly Rate: $24.50<p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p>Targeted Application Deadline: 07/20/2026<p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><div><div><p><span><span>Are you looking for a place where meaningful moments are made together? </span></span><span> </span></p></div><div><p><span> </span></p></div><div><p>At Marriott Vacations Worldwide (MVW), w<span><span>e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a <b>Guest Services Agent </b></span></span>at MVW<span><span>, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.</span> </span></p><p></p><p><b>Shift: </b>1st/2nd; must be available to work weekends and holidays</p><p><b>Position type:</b> Full Time</p><p><b>Hourly Wages</b>: 24.50</p></div><div><p><span> </span></p></div><div><p><b><span>Where great benefits lead to a life fulfilled.</span></b><span> </span></p></div><div><ul><li><p><span><span>Competitive Pay</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span><span>Medical/Dental/Vision/401K</span> opportunities</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Travel </span><span>discounts</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Credit Union Membership</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Tuition Reimbursement</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Professional Counseling &amp; Family Support</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Growth and Development Opportunities</span></span><span> </span></p></li><li><p><span><span>*Benefit Eligibility will vary by position</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b>Site Specific Perk</b></p><ul><li><p>Free onsite parking at base of ski resort area</p></li><li><p>Free Golf</p></li><li><p>Discounted meals, complimentary soft drinks</p></li><li><p>Department celebrations</p></li><li><p>Associate Appreciation Week</p></li><li><p>Monthly associate recognition and reward programs</p></li><li><p>Company branded winter coat and work shoe stipend provided</p></li><li><p>Seasonal Retention Bonus</p></li><li><p>Ski pass benefits/financing</p></li><li><p>Discounts on local food, fitness, recreation</p></li></ul></div></div><div><div><p><span> </span></p></div><div><p><b><span>As a </span></b><span><span><b>Guest Services Agent</b></span></span><b><span>, a typical day</span><span> will include: </span></b><span> </span></p></div><div><ul><li><p><span><span>Checks Owners/guests into their villas </span><span>for their stay, </span><span>and </span><span>reviews </span><span>property</span><span> amenities, ser</span><span>vices, hours of operations, and local areas of interest and activities.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Actively listens and responds positively to </span><span>guests&#39; questions, concerns, and requests</span><span> and contacts</span><span> other departments to help resolve guest issues</span><span>. </span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Identifies and explains room features to guests (e.g., use of room key, </span><span>ice</span><span> and vending areas, </span><span>etc.</span><span>)</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Follow</span><span>s</span><span> up with </span><span>Owner/</span><span>guests to ensure their requests or problems have been met to their satisfaction. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>A</span><span>nswer</span><span>s</span><span> telephone calls</span><span> and routes calls to the proper department as applicable</span><span>.   </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>May</span><span> be asked to assist with bellman and runner duties depending on facility or location.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Guest Experience and Company Standards</span></b><span> </span></p></div><div><ul><li><p><span><span>Welcome and greet guests and anticipate and address their needs.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Interact with colleagues and guests professionally and promptly.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Contribute to team goals.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Always follow company policies and safety procedures.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>To Become a </span></b><span><span><b>Guest Services Agent</b></span></span><b><span> at MVW: </span></b><span> </span></p></div><div><ul><li><p><span><span>Available to work various shifts, holidays, and both weekend days.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended </span><span>period of time</span><span>.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Lift/Carry/Push/Pull Items that Weigh up to</span><span> </span><span>25lbs</span><span> without assistance</span><span>.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Position may require background and drug screening</span><span> </span><span>contingent on company policy in accordance with applicable legal requirements. </span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Specific job duties may differ by property, size of team, or facility.</span></span><span> </span><span> </span></p></li></ul></div></div><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\">We are committed to providing associates with benefits including:</p><ul><li><p style=\"text-align:left\"><span class=\"WDH1\">Medical/Dental/Vision</span> Insurance (HSA &amp; FSA available)</p></li><li><p style=\"text-align:left\">Paid Time Off</p></li><li><p style=\"text-align:left\">Paid Sick Leave per Colorado law</p></li><li><p style=\"text-align:left\">Paid Holidays/Paid Floating Personal Days</p></li><li><p style=\"text-align:left\">401(k) Retirement Savings Plan</p></li><li><p style=\"text-align:left\">Employee Stock Purchase Plan</p></li><li><p style=\"text-align:left\">Group Life/Disability Insurance</p></li><li><p style=\"text-align:left\">Tuition Reimbursement</p></li><li><p style=\"text-align:left\">Employee Assistance Program</p></li><li><p style=\"text-align:left\">Travel Discounts, including a family and friends’ rate</p></li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</span></p>",
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      "descriptor": "Sheraton Steamboat Resort Villas"
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