Account Manager

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  "source_hash": "96344bc6b66c2d083f54ece53ed67d67d7b58ec26ca58130d33067ab8fa7f8bf",
  "last_changed_at": "2026-06-02T10:43:45.698Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Remote - US",
    "city": null,
    "region": null,
    "country": "United States",
    "is_remote": true,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T07:56:44.232Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
    "location": {
      "raw": "Remote - US",
      "city": null,
      "region": null,
      "country": "United States",
      "is_remote": true,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
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  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
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{}

{
  "lists": [
    {
      "text": "Responsibilities ",
      "content": "<div>\n\n<li>Effectively renew, upsell, and cross-sell an assigned book of business while driving net-new ARR growth within existing customer accounts.</li>\n<li>Identify new business opportunities within existing accounts, generate expansion pipeline, and drive enterprise growth in complex customer environments.</li>\n<li>Prospect within existing accounts to identify whitespace opportunities, uncover new stakeholders, expand into additional business units, and build qualified pipeline.</li>\n<li>Develop and maintain strategic account plans aligned to customer business objectives, growth opportunities, and retention goals.</li>\n<li>Learn assigned accounts deeply to effectively position Firstup’s value proposition and connect platform capabilities to measurable business outcomes.</li>\n<li>Develop and cultivate executive-level relationships with Director, VP, and SVP stakeholders across customer organizations.</li>\n<li>Partner closely with Customer Success and cross-functional internal teams to ensure successful customer adoption, satisfaction, retention, and growth.</li>\n<li>Lead and deliver value-driven Executive Business Reviews that reinforce ROI, customer outcomes, and future growth opportunities.</li>\n<li>Own and manage an accurate sales forecast using SFDC and Clari, maintaining visibility into pipeline health, renewal status, and expansion opportunities.</li>\n<li>Participate in internal deal reviews and collaborate cross-functionally to advance strategic opportunities and mitigate business risk.</li>\n<li>Leverage the MEDDPICC sales methodology to qualify opportunities, manage complex sales cycles, and improve forecast accuracy.</li>\n<li>Enlist and inspire customers to participate in Firstup programs, events, and advocacy initiatives.</li>\n<li>Develop expertise in Firstup’s Digital Employee Experience platform, industry trends, and competitive positioning.</li>\n\n</div>"
    },
    {
      "text": "Qualifications ",
      "content": "<div>\n\n<li>Bachelor’s Degree in Sales, Business Administration, or related field of study, or equivalent experience</li>\n<li>Four or more years of experience in Enterprise SaaS sales and Account Management</li>\n<li>Proven experience driving renewals, expansion revenue, and pipeline generation within existing customer accounts</li>\n<li>Experience preparing renewal proposals, account planning, territory strategy, and sales forecasting</li>\n<li>Experience managing and maintaining forecasts using CRM and forecasting platforms such as SFDC and Clari preferred</li>\n<li>Demonstrated success achieving quota attainment in a high-performing sales organization</li>\n<li>Experience selling complex software solutions to executive stakeholders within enterprise or Fortune 500 organizations</li>\n<li>Experience leveraging consultative sales methodologies such as MEDDPICC preferred</li>\n<li>Strong executive presence with exceptional relationship-building, communication, and presentation skills</li>\n<li>Experience partnering closely with Customer Success and cross-functional teams to support customer retention and growth</li>\n<li>Ability to use customer data, usage insights, and business outcomes to demonstrate value and justify expansion opportunities</li>\n\n</div>"
    }
  ],
  "country": "US",
  "createdAt": 1779123091702,
  "updatedAt": null,
  "categories": {
    "team": "Sales",
    "location": "Remote - US",
    "commitment": "Full-time",
    "allLocations": [
      "Remote - US"
    ]
  },
  "salaryRange": null,
  "workplaceType": "remote"
}