Technical Support Specialist

{
  "content_hash": "4f33145f8034989cf1cc881ad1bebd69055ca1cf890689861b81069f4ed9ed21",
  "source_hash": "9d0383656b616d048615a5771b0f4d116da2bda5f2cb6274861a044017faf0be",
  "last_changed_at": "2026-06-06T11:37:35.445Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Chicago, IL, United States",
    "city": "Chicago",
    "region": "IL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T11:37:35.109Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Chicago, IL, United States",
      "city": "Chicago",
      "region": "IL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "detail": {
    "Id": "7495",
    "Title": "Technical Support Specialist",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Service Delivery",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": null,
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": "High School Graduate",
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 100086024522014,
    "JobFamilyId": 300006208721388,
    "JobFunction": null,
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": null,
        "Region1": null,
        "Region2": null,
        "Region3": null,
        "Building": null,
        "Latitude": "",
        "Longitude": "",
        "LocationId": null,
        "PostalCode": null,
        "TownOrCity": null,
        "AddressLine1": null,
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": null
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300008106250710,
    "WorkplaceType": "On-site",
    "BusinessUnitId": 300000000761008,
    "OrganizationId": 1,
    "GeographyNodeId": 300006304999117,
    "JobFunctionCode": null,
    "LegalEmployerId": 300006208719531,
    "PrimaryLocation": "Chicago, IL, United States",
    "RequisitionType": "United States",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": "ORA_ON_SITE",
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [
      {
        "Value": "$21.00 - $23.00",
        "Prompt": "Salary Range",
        "ControlType": "TextArea",
        "SequenceNumber": 2
      },
      {
        "Value": "Non-driver",
        "Prompt": "Driving requirements",
        "ControlType": "SingleChoiceList",
        "SequenceNumber": 3
      },
      {
        "Value": "Relocation not available",
        "Prompt": "Relocation Option",
        "ControlType": "SingleChoiceList",
        "SequenceNumber": 8
      },
      {
        "Value": "No",
        "Prompt": "Sign-on Bonus",
        "ControlType": "SingleChoiceList",
        "SequenceNumber": 12
      }
    ],
    "ApplyWhenNotPostedFlag": false,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <div style=\"margin:0px; padding:0px\">\n  <p><span><b>Job Title: </b>Field Representative II, MS Onsite Technical Support&nbsp;</span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p><span>&nbsp;</span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p><span><b>Summary:</b> In this dynamic role, you'll be the heart of our high-end equipment support team, engaging in a variety of tasks including press operation, copier management, bindery, and more. Your mission is to transform customer experiences by consistently delivering excellence, ensuring projects are completed accurately and on time with a warm and engaging touch.&nbsp;</span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p><span>&nbsp;</span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p><span><b>Roles and Responsibilities:</b>&nbsp;</span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p><span>Embrace and embody Ricoh's Service Excellence standards, ensuring every interaction exceeds expectations.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p><span>Manage a spectrum of services from copy and mail center operations to AV management, always striving for perfection in every task.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p><span>Demonstrate expertise in equipment operation, troubleshooting both hardware and software issues efficiently and effectively.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p><span>Uphold professionalism and organization, maintaining a pristine work area and adhering to company attire standards.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p><span>Proactively manage inventories and perform routine maintenance, guaranteeing optimal machine performance and client satisfaction.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p><span>Engage in continuous learning, completing technical training and staying abreast of new equipment and digital competencies.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p><span>Go above and beyond, performing any additional duties as assigned with a positive approach and dedication to excellence.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p></p>\n  <blockquote>\n   <span>&nbsp;</span>\n  </blockquote>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p><span><b>Qualifications Must Have:</b>&nbsp;</span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p><span>High school diploma or equivalent.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p><span>Minimum of 3 years of related experience.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p><span>Excellent customer service skills with a warm and engaging demeanor.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p><span>Strong organizational skills and the ability to prioritize effectively.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p><span>Proficiency in using, calibrating, and troubleshooting office and complex technical equipment.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p></p>\n  <blockquote>\n   <span>&nbsp;</span>\n  </blockquote>\n </div>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <div style=\"margin:0px; padding:0px\">\n  <p><span><b>Qualifications Nice to Have:</b>&nbsp;</span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p><span>Certification in relevant technical areas.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p><span>Experience in a diverse range of office equipment and systems.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p><span>&nbsp;</span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p><span>At the heart of our team, you'll find passion, dedication, and a commitment to transformational service. If you're ready to make a difference in every project, join us in delivering excellence at every touchpoint.&nbsp;</span></p>\n </div>\n</div>",
    "ObjectVerNumberProfile": null,
    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "<p class=\"MsoNoSpacing\"><u><span>Come Create at Ricoh:</span></u></p>\n<p class=\"MsoNoSpacing\"><span>If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.</span></p>\n<p class=\"MsoNoSpacing\"><span>Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.</span></p>\n<p class=\"MsoNoSpacing\"><u><span>Invest in Yourself:</span></u></p>\n<p class=\"MsoNoSpacing\"><span>At Ricoh, you can:</span></p>\n<p class=\"MsoNoSpacing\" style=\"margin-left:.25in;\"></p>\n<ul>\n <li><span>Choose from a broad selection of medical, dental, life, and disability insurance options.</span></li>\n <li><span>Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.</span></li>\n <li><span>Augment your education with team member tuition assistance programs.</span></li>\n <li>Enjoy paid vacation time and paid holidays annually</li>\n <li>Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.</li>\n</ul>",
    "ExternalPostedStartDate": "2026-06-05T14:33:38+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "41.88425",
        "Longitude": "-87.63245",
        "CountryCode": "US",
        "GeographyId": 100086024522014,
        "GeographyNodeId": 300006304999117
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "7495",
    "Title": "Technical Support Specialist",
    "JobType": null,
    "Distance": 1780617600000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 10,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-06-05",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 100086024522014,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": null,
        "Region1": null,
        "Region2": null,
        "Region3": null,
        "Building": null,
        "Latitude": null,
        "Longitude": null,
        "LocationId": null,
        "PostalCode": null,
        "TownOrCity": null,
        "AddressLine1": null,
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": null
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "On-site",
    "BusinessUnitId": 300000000761008,
    "OrganizationId": 1,
    "PostingEndDate": null,
    "LegalEmployerId": 300006208719531,
    "PrimaryLocation": "Chicago, IL, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": "ORA_ON_SITE",
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://cbha.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%227495%22,siteNumber=CX_1",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 10340
  },
  "detail_errors": []
}