E-Commerce Fulfillment Internship

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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(144,176,192);font-size:10pt;white-space:pre-wrap;\">POSITION OVERVIEW</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">We’re looking for a detail-oriented and proactive E-Commerce Fulfillment Associate to help deliver a seamless shopping experience across our Shopify website and Amazon storefronts. In this role, you’ll be responsible for order fulfillment, inventory management, customer service, and retail store support. You'll also contribute to maintaining website accuracy.&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">This is a part-time position based in Santa Monica, with the potential for additional hours for those interested in training and working as an Airbrush Technician at our nearby salons. This unique hybrid opportunity allows you to expand your responsibilities within our growing beauty and wellness business.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(144,176,192);font-size:10pt;white-space:pre-wrap;\">RESPONSIBILITIES</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Process and fulfill daily e-commerce orders via Shopify and Amazon (FBM) to ensure accurate and timely delivery.</span></li><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Manage customer communications and promptly resolve inquiries across multiple support platforms.</span></li><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Oversee weekly inventory management in Shopify and execute comprehensive monthly physical counts.</span></li><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Coordinate the replenishment of products, apparel, and equipment for all retail store locations while tracking overall internal inventory movements.</span></li><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Receive and inspect incoming shipments, conducting quality control checks for damage and verifying quantity accuracy.</span></li><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Support the product team by generating shipping labels and providing proactive tracking updates.</span></li><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Analyze product performance and monitor customer feedback to identify opportunities for improvement.</span></li><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Drive B2B growth by prospecting potential clients, delivering tailored sales presentations, and overseeing the end-to-end fulfillment of B2B orders.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(144,176,192);font-size:10pt;white-space:pre-wrap;\">REQUIREMENTS</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">1+ years of experience in e-commerce operations, customer service, or a related field</span></li><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Ability to work from the Santa Monica office at least 3 days per week</span></li><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Proficiency in Shopify, Amazon Seller Central, and Google Workspace</span></li><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Strong attention to detail and excellent communication skills</span></li><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Ability to manage multiple tasks and deadlines with minimal supervision</span></li><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Must be capable of lifting heavy objects (20-40 lbs)</span></li><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">Interest in beauty/wellness industry is a plus</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(144,176,192);font-size:10pt;white-space:pre-wrap;\">WHAT WE OFFER&nbsp;</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;\">A collaborative space that embraces change and innovation</span></li><li style=\"color:rgb(13,13,13);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(13,13,13);font-size:10pt;white-space:pre-wrap;\">401(k) match</span></li><li style=\"color:rgb(13,13,13);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(13,13,13);font-size:10pt;white-space:pre-wrap;\">Complimentary Sugaring + Tanning services + Products</span></li><li style=\"color:rgb(13,13,13);margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(13,13,13);font-size:10pt;white-space:pre-wrap;\">Opportunities for future role mobility and professional development</span></li><li style=\"color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;\"><span style=\"color:rgb(13,13,13);font-size:10pt;white-space:pre-wrap;\">Comprehensive Airbrush Technician training program</span></li></ul>",
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