Event Services Specialist - Caribe Royale Orlando Hotel

{
  "content_hash": "1b3dad5f919f08e55dc3842df34e5221020b91a9acdc115304ed41ff8b5ceef9",
  "source_hash": "f5f8ced4c3f29a79786fca9fa3530caa2a0f5595a462b25ca6dca5fcd6f54525",
  "last_changed_at": "2026-05-31T19:04:57.276Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Caribe Royale Orlando - Orlando, FL 32821; 8101 World Center Drive, Orlando, FL, 32821, USA",
    "city": "Orlando",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T19:26:59.882Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Caribe Royale Orlando - Orlando, FL 32821; 8101 World Center Drive, Orlando, FL, 32821, USA",
      "city": "Orlando",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "city": "Orlando",
    "jobId": 345084,
    "level": "",
    "endDate": "",
    "legalId": 4196,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Event Services Specialist - Caribe Royale Orlando Hotel",
    "location": "Caribe Royale Orlando - Orlando, FL 32821",
    "startDate": "",
    "clientCode": "0LY65",
    "remoteType": "",
    "description": "<div>\r\n<p style=\"text-align:justify;\"><u>Scope of Position</u></p>\r\n</div>\r\n\r\n<p>The Event Services Specialist serves as a primary point of contact for guests/clients organizing and attending meeting events on property to ensure the events have seamless service. This position handles events of low to average complexity and manages the client relationship. The Event Services Specialist looks for opportunities to maximize revenue by upselling and offering enhancements to create outstanding events.</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><u>Position Requirements</u></p>\r\n\r\n<ul>\r\n\t<li>Professional demeanor appropriate for a resort environment.</li>\r\n\t<li>2-4 years&rsquo; experience in event management at a resort property preferred.</li>\r\n\t<li>Knowledge of Delphi and Cvent preferred.</li>\r\n\t<li>Proven organizational, interpersonal and communication skills.</li>\r\n\t<li>Knowledge of catering and events market.</li>\r\n\t<li>Knowledge of principles and processes for providing customer and personal services to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><u>Responsibilities</u></p>\r\n\r\n<ul>\r\n\t<li>Ensure that events progress is seamless by following established procedures and collaborating with other associates and ensuring accuracy.</li>\r\n\t<li>Understands expectations and parameters for event activities.</li>\r\n\t<li>Manages and communicates event details both verbally and in writing to the customer and hotel operations.</li>\r\n\t<li>Makes presence always known to customer during the process.</li>\r\n\t<li>Responds to and handles client/guest opportunities with proper escalations.</li>\r\n\t<li>Participates in various meetings as necessary (Banquet Event Order meeting, Resume meeting, etc.).</li>\r\n\t<li>Interacts with guests to obtain feedback on product quality and service levels.</li>\r\n\t<li>Adheres to all standards, policies, and procedures.</li>\r\n\t<li>Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.</li>\r\n\t<li>Performs other duties as assigned to meet business needs or special projects in event management.</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><u>Education</u></p>\r\n\r\n<ul>\r\n\t<li>High School diploma of GED; minimal experience in event management or related professional area.</li>\r\n\t<li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><u>Skills and Abilities</u></p>\r\n\r\n<ul>\r\n\t<li>Effectively adjust to major changes in work tasks or environment.</li>\r\n\t<li>Clearly convey information and ideas.</li>\r\n\t<li>Develop and sustain productive customer relationships; actively seeking information to understand and address customer&rsquo;s needs.</li>\r\n\t<li>Develop creative ideas about products and services.</li>\r\n\t<li>Able to use basic computer hardware and software.</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><u>Physical Requirements</u></p>\r\n\r\n<ul>\r\n\t<li>Able to work in a fast-paced environment.</li>\r\n\t<li>On a continuous basis, sit at a desk in front of a computer screen; intermittently twist to reach to reach equipment or supplies surrounding desk; perform simple grasping and fine manipulation; use telephone and computer keyboard on a daily basis.</li>\r\n\t<li>Physically fit in order to lift, pull and push items up to 50 pounds.</li>\r\n\t<li>Requires standing/walking/reaching and bending throughout shift.</li>\r\n</ul>\r\n",
    "jobCategory": "Hospitality - Hotel",
    "salaryRange": "",
    "socialMedia": {
      "xLink": null,
      "emailLink": null,
      "facebookLink": null,
      "linkedInLink": null
    },
    "isQuickApply": false,
    "positionType": "Full Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Event Services Specialist - Caribe Royale Orlando Hotel\",\"identifier\":\"J0LY65345084\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/9305603B1812FE6073B6336D54E2F812/jobs/345084\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=9305603B1812FE6073B6336D54E2F812\",\"datePosted\":\"2026-05-14\",\"description\":\"Job DetailsJob Location: Caribe Royale Orlando - Orlando, FL 32821Position Type: Full TimeEducation Level: 2 Year DegreeJob Category: Hospitality - Hotel\\r\\nScope of Position\\r\\n\\r\\n\\r\\nThe Event Services Specialist serves as a primary point of contact for guests/clients organizing and attending meeting events on property to ensure the events have seamless service. This position handles events of low to average complexity and manages the client relationship. The Event Services Specialist looks for opportunities to maximize revenue by upselling and offering enhancements to create outstanding events.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPosition Requirements\\r\\n\\r\\n\\r\\n\\tProfessional demeanor appropriate for a resort environment.\\r\\n\\t2-4 years&rsquo; experience in event management at a resort property preferred.\\r\\n\\tKnowledge of Delphi and Cvent preferred.\\r\\n\\tProven organizational, interpersonal and communication skills.\\r\\n\\tKnowledge of catering and events market.\\r\\n\\tKnowledge of principles and processes for providing customer and personal services to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nResponsibilities\\r\\n\\r\\n\\r\\n\\tEnsure that events progress is seamless by following established procedures and collaborating with other associates and ensuring accuracy.\\r\\n\\tUnderstands expectations and parameters for event activities.\\r\\n\\tManages and communicates event details both verbally and in writing to the customer and hotel operations.\\r\\n\\tMakes presence always known to customer during the process.\\r\\n\\tResponds to and handles client/guest opportunities with proper escalations.\\r\\n\\tParticipates in various meetings as necessary (Banquet Event Order meeting, Resume meeting, etc.).\\r\\n\\tInteracts with guests to obtain feedback on product quality and service levels.\\r\\n\\tAdheres to all standards, policies, and procedures.\\r\\n\\tSets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.\\r\\n\\tPerforms other duties as assigned to meet business needs or special projects in event management.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation\\r\\n\\r\\n\\r\\n\\tHigh School diploma of GED; minimal experience in event management or related professional area.\\r\\n\\t2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSkills and Abilities\\r\\n\\r\\n\\r\\n\\tEffectively adjust to major changes in work tasks or environment.\\r\\n\\tClearly convey information and ideas.\\r\\n\\tDevelop and sustain productive customer relationships; actively seeking information to understand and address customer&rsquo;s needs.\\r\\n\\tDevelop creative ideas about products and services.\\r\\n\\tAble to use basic computer hardware and software.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Requirements\\r\\n\\r\\n\\r\\n\\tAble to work in a fast-paced environment.\\r\\n\\tOn a continuous basis, sit at a desk in front of a computer screen; intermittently twist to reach to reach equipment or supplies surrounding desk; perform simple grasping and fine manipulation; use telephone and computer keyboard on a daily basis.\\r\\n\\tPhysically fit in order to lift, pull and push items up to 50 pounds.\\r\\n\\tRequires standing/walking/reaching and bending throughout shift.\\r\\n\\r\\nQualifications\",\"responsibilities\":\"\\r\\nScope of Position\\r\\n\\r\\n\\r\\nThe Event Services Specialist serves as a primary point of contact for guests/clients organizing and attending meeting events on property to ensure the events have seamless service. This position handles events of low to average complexity and manages the client relationship. The Event Services Specialist looks for opportunities to maximize revenue by upselling and offering enhancements to create outstanding events.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPosition Requirements\\r\\n\\r\\n\\r\\n\\tProfessional demeanor appropriate for a resort environment.\\r\\n\\t2-4 years&rsquo; experience in event management at a resort property preferred.\\r\\n\\tKnowledge of Delphi and Cvent preferred.\\r\\n\\tProven organizational, interpersonal and communication skills.\\r\\n\\tKnowledge of catering and events market.\\r\\n\\tKnowledge of principles and processes for providing customer and personal services to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nResponsibilities\\r\\n\\r\\n\\r\\n\\tEnsure that events progress is seamless by following established procedures and collaborating with other associates and ensuring accuracy.\\r\\n\\tUnderstands expectations and parameters for event activities.\\r\\n\\tManages and communicates event details both verbally and in writing to the customer and hotel operations.\\r\\n\\tMakes presence always known to customer during the process.\\r\\n\\tResponds to and handles client/guest opportunities with proper escalations.\\r\\n\\tParticipates in various meetings as necessary (Banquet Event Order meeting, Resume meeting, etc.).\\r\\n\\tInteracts with guests to obtain feedback on product quality and service levels.\\r\\n\\tAdheres to all standards, policies, and procedures.\\r\\n\\tSets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.\\r\\n\\tPerforms other duties as assigned to meet business needs or special projects in event management.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation\\r\\n\\r\\n\\r\\n\\tHigh School diploma of GED; minimal experience in event management or related professional area.\\r\\n\\t2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSkills and Abilities\\r\\n\\r\\n\\r\\n\\tEffectively adjust to major changes in work tasks or environment.\\r\\n\\tClearly convey information and ideas.\\r\\n\\tDevelop and sustain productive customer relationships; actively seeking information to understand and address customer&rsquo;s needs.\\r\\n\\tDevelop creative ideas about products and services.\\r\\n\\tAble to use basic computer hardware and software.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Requirements\\r\\n\\r\\n\\r\\n\\tAble to work in a fast-paced environment.\\r\\n\\tOn a continuous basis, sit at a desk in front of a computer screen; intermittently twist to reach to reach equipment or supplies surrounding desk; perform simple grasping and fine manipulation; use telephone and computer keyboard on a daily basis.\\r\\n\\tPhysically fit in order to lift, pull and push items up to 50 pounds.\\r\\n\\tRequires standing/walking/reaching and bending throughout shift.\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"SIERRA LODGINGS INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=9305603B1812FE6073B6336D54E2F812\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"8101 World Center Drive\",\"addressLocality\":\"Orlando\",\"addressRegion\":\"FL\",\"postalCode\":32821,\"addressCountry\":\"USA\"}},\"industry\":\"Hospitality - Hotel\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"2 Year Degree\"}",
    "applyAvailable": true,
    "educationLevel": "2 Year Degree",
    "qualifications": "",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2024-07-15T13:14:02.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": false,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": false,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 345084,
    "isHotJob": false,
    "jobTitle": "Event Services Specialist - Caribe Royale Orlando Hotel",
    "postedOn": "",
    "locations": "Caribe Royale Orlando - Orlando, FL 32821",
    "remoteType": "",
    "description": "\r\nScope of Position\r\n\r\n\r\nThe Event Services Specialist serves as a primary point of contact for guests/clients organizing and attending meeting events...",
    "positionType": "Full Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/345084",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 14303
  },
  "detail_errors": []
}