Service Advisor

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    "description": "<p>Are you searching for long-term growth and development in your career? Then Paul Miller Auto Group is ready for you to join our award-winning team! Paul Miller doesn&rsquo;t just lend his name to a dealership; he ensures it maintains a reputation as the gold-standard for the loyalty and respect given to his valuable employees. If you&rsquo;re ready to thrive in an environment where your professional and personal goals are supported, submit your application and join Paul Miller Toyota Team today!</p>\n\n<p>&nbsp;</p>\n\n<p><strong>What We Offer</strong></p>\n\n<ul>\n\t<li>Medical, Dental &amp; Vision Insurance</li>\n\t<li>Company Funded Life Insurance</li>\n\t<li>Health &amp; Wellness Reimbursement Program</li>\n\t<li>401K &amp; Roth Investment Options</li>\n\t<li>FSA for both Health and Dependent</li>\n\t<li>Paid Time Off (Vacation, Sick &amp; Holiday!)</li>\n\t<li>Short Term/Long Term Disability Insurance</li>\n\t<li>Multitude of Employee Events</li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><strong>Responsibilities</strong>&nbsp;</p>\n\n<ul>\n\t<li>Greet customers promptly and professionally in the service drive or at the service counter</li>\n\t<li>Listen to customer concerns and accurately document vehicle symptoms and service requests</li>\n\t<li>Advise customers on routine maintenance, manufacturer-recommended services, and necessary repairs</li>\n\t<li>Prepare accurate repair orders and obtain customer authorization for work</li>\n\t<li>Communicate clearly with technicians to relay customer concerns and ensure proper diagnostics</li>\n\t<li>Provide timely updates to customers regarding vehicle status, costs, and completion times</li>\n\t<li>Review completed repairs with customers and explain charges and services performed</li>\n\t<li>Follow up with customers after service to ensure satisfaction and address any issues</li>\n\t<li>Maintain detailed and accurate customer records and service history</li>\n\t<li>Support dealership goals for service sales, customer retention, and CSI (Customer Satisfaction Index)</li>\n\t<li>Other duties as assigned by management.</li>\n</ul>\n",
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