Case Manager, PDPR

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    "requisitionDescription": "<div><div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong><span style='font-size: 16px; font-family: \"times new roman\", serif;'>Summary: </span></strong><span style='font-size: 16px; font-family: \"times new roman\", serif;'>Provide case management services in a 19-bed program serving homeless individuals in early recovery. 10 beds are permanent beds targeted for individuals who are chronically homeless and with a diagnosed substance abuse disorder. Provide Needs Assessment and follow up referrals and supportive services to participants in the program. Duties will include intake, case management, daily contact, house meetings, referral, and advocacy. Work to engage client in treatment, refer to programs, and develop/monitor plan to assist in long term recovery.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Why Work for SMOC?</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Employer-paid Life Insurance &amp; AD&amp;D and Long-Term Disability for full-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.<span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>&nbsp;</strong></span></li></ul></div><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Primary Responsibilities:</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Complete assessment with all clients entering the program as assigned.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Develop Individual Service Plan with each participant within 2 days of entry into the program.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Maintain daily contact with the all clients in the building. Establish and maintain regular contact.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Maintain appropriate files and case notes for each participant.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Coordinate program duties with co-case manager to ensure all required functions and duties are completed and that effective communication is maintained.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Outreach to community providers to market this program and establish contacts for client referrals. Keep detailed log of all referrals made.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Co-facilitate weekly house meetings.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Ensure accurate statistical data is maintained and reported monthly. Including but not limited to updated records and case notes within Octopia and reports required by funding sources.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Attend MHSA meetings as required.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Provide crisis intervention, 24-hour on-call coverage.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Provide support and direction to resident house managers.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Work as an integrated member of the Western Mass Housing and support services team.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Provide transportation to clients, as needed.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Engage all clients by understanding and addressing their needs whether within or outside the scope of the specialty.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Attend &amp; participate in engagement team meetings, follow up with client service plans and communicate effectively with clients and staff in other specialty areas.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies &amp; procedures.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Other duties as assigned.<strong>&nbsp;</strong></li></ul></div><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Knowledge and Skill Requirements:</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Bachelor&rsquo;s Degree or related experience.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Previous experience working with homeless or disadvantaged population.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Knowledge of 12 step recovery program.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Excellent written and oral communication.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Must have experience with Word and Excel.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Valid driver&rsquo;s license.</li></ul></div><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>&nbsp;</strong><strong>Organizational Relationship:&nbsp;</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Directly reports to Program Director.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Direct reports to this position are none.</li></ul></div><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Physical Requirement:&nbsp;</strong>Ability to ascend and descend stairs. Position requires prolonged periods of sitting.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Working Conditions:</strong> The program is located in a lodging house. Smoking is not permitted in the building. As part of the responsibilities of this position, the case manager will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Hybrid</strong><strong>&nbsp;Work Option: </strong>Hybrid work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager position is eligible to work from home 0-20% of the week in scheduling coordination with the department manager.</span></p></div></div>\n<br/>Monday through Friday: 8:00AM - 4:00PM. 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