Inside Sales Manager, FCS Division (USA/MEXICO/CANADA)

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          "text": "<p><strong><u>Job Function:</u></strong></p><p>The <strong>Inside Sales Manager </strong>is a results-driven “Player/Coach” that supports our growth and business transformation across multiple Industrial segments in North America (Canada, USA, and Mexico). The ideal candidate will excel in building, mentoring, and managing a high performing Inside Sales Team. In addition, this role will perform customer-facing activities throughout the full sales cycle, building strong customer relationships, and driving new revenue growth through proactive outreach and account management.</p><p><strong><u>Reports to:</u></strong></p><p>Head of Sales – Fluid Connectors Division, NA</p><p><strong><u>Responsibilities and Objectives:</u></strong></p><ul><li>Create, build, mentor, track team’s KPI’s.</li><li>Provide direction, and strategic focus consistent with the overall FCS business strategy.</li><li>Proactively identify, qualify, and pursue new business opportunities via phone, email, and CRM tools.</li><li>Manage inbound inquiries, provide technical product information, and recommend solutions tailored to customer needs. Prepare and deliver accurate quotations, process orders, and follow up to ensure customer satisfaction.</li><li>Maintain and update customer records, sales activities, and pipeline status in the CRM system.</li></ul><ul><li>Develop and maintain strong relationships with existing customers to maximize retention and upsell/cross-sell opportunities.</li><li>Collaborate with marketing, outside sales, technical support, and product management teams to create/understand value propositions and prospect and call target customers.</li></ul><ul><li>Continuously seek ways to improve sales processes, customer experience, and operational efficiency.</li><li>Participate in training and development programs to stay current on product offerings and industry trends.</li></ul><ul><li>Adheres to all safety, quality and environmental standards</li></ul>",
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          "text": "<ul><li>Bachelor’s degree in business administration, engineering, or a related field preferred.</li><li>3–5+ years of inside sales experience in B2B industrial or technical products (fluid connectors, automation, plastics, automotive, or related sectors). Team Management preferred.</li><li><strong>Bilingual (English/Spanish) strongly preferred</strong></li><li>Proven track record of meeting/exceeding sales targets in a high-volume, fast-paced environment.</li><li>Strong proficiency with CRM systems (e.g., Salesforce, Aurea) and Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>Excellent verbal and written communication skills; ability to explain complex technical concepts clearly.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work collaboratively with cross-functional teams.</li></ul>",
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          "text": "<p>Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical Connectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.</p>",
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