IT Operations Lead

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  "source_hash": "453301b0c3f7808eba702df03741ef07b95dc56069ab40707eaec34002d69453",
  "last_changed_at": "2026-06-04T11:31:40.167Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Sunnyvale, CA",
    "city": "Sunnyvale",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 150000,
  "salary_min": 100000,
  "inferred_at": "2026-06-06T20:14:05.511Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Sunnyvale, CA",
      "city": "Sunnyvale",
      "region": "CA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
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  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": "on_site",
  "salary_currency": "USD"
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{}

{
  "lists": [
    {
      "text": "Key Responsibilities",
      "content": "<div>\n<h3>IT Operations &amp; Infrastructure</h3>\n<ul data-spread=\"false\">\n<li>Manage the overall health, uptime, performance, and day-to-day operation of the organization's IT environment.</li>\n<li>Lead and support office IT initiatives, including new office setup and expansion projects.</li>\n<li>Implement and manage office technology infrastructure, including storage solutions, networking, printers, and endpoint devices.</li>\n<li>Establish and maintain IT policies, procedures, and operational standards.</li>\n\n<h3>Security &amp; Compliance</h3>\n<ul data-spread=\"false\">\n<li>Maintain a secure IT environment with a strong focus on data protection, compliance, and intellectual property security.</li>\n<li>Manage VPN access, endpoint security controls, and identity management processes.</li>\n<li>Ensure adherence to organizational security policies and best practices.</li>\n<li>Support security audits, compliance requirements, and risk mitigation initiatives.</li>\n\n<h3>Endpoint &amp; Device Management</h3>\n<ul data-spread=\"false\">\n<li>Administer Mobile Device Management (MDM) platforms and endpoint management solutions.</li>\n<li>Configure, deploy, secure, and maintain laptops, mobile devices, and other user hardware.</li>\n<li>Manage device lifecycle processes, including provisioning, upgrades, replacements, and decommissioning.</li>\n<li>Standardize and automate endpoint deployment and configuration where possible.</li>\n\n<h3>Employee Support &amp; Service Delivery</h3>\n<ul data-spread=\"false\">\n<li>Serve as the face of IT for employees, providing high-touch, white-glove support across the organization.</li>\n<li>Deliver IT onboarding and orientation for new hires.</li>\n<li>Set up and configure laptops, software, accounts, printers, and collaboration tools.</li>\n<li>Troubleshoot hardware, software, networking, and access issues with a strong customer-service mindset.</li>\n<li>Ensure a seamless employee experience from onboarding through ongoing support.</li>\n\n<h3>Asset &amp; Vendor Management</h3>\n<ul data-spread=\"false\">\n<li>Manage IT asset inventory, procurement, tracking, and lifecycle management.</li>\n<li>Coordinate purchasing and deployment of laptops, peripherals, and office technology equipment.</li>\n<li>Build and maintain relationships with technology vendors and service providers.</li>\n<li>Monitor contracts, warranties, renewals, and vendor performance.</li>\n\n<h3>Global Collaboration</h3>\n<ul data-spread=\"false\">\n<li>Act as a key liaison between U.S. and UAE operations, ensuring consistent IT standards and support.</li>\n<li>Coordinate across teams and time zones to maintain operational continuity and service excellence.</li>\n<li>Support business growth through scalable and efficient technology operations.</li>\n\n</ul></ul></ul></ul></ul></ul></div>"
    },
    {
      "text": "Academic Qualifications",
      "content": "\n<li>5–7 years of experience in IT Operations, Systems Administration, Infrastructure Support, or a related role.</li>\n<li>Experience managing endpoint devices, MDM platforms, and enterprise IT environments.</li>\n<li>Strong understanding of IT security, VPN technologies, access management, and compliance best practices.</li>\n<li>Experience supporting office infrastructure, including networking, storage solutions, printers, and collaboration technologies.</li>\n<li>Proven experience with IT asset management and vendor management.</li>\n<li>Excellent troubleshooting, communication, and customer service skills.</li>\n<li>Ability to work independently in a fast-paced, high-growth environment.</li>\n"
    },
    {
      "text": "Preferred Skills",
      "content": "\n<li>Strong operational mindset focused on reliability, continuity, and service delivery.</li>\n<li>Comfortable balancing strategic IT initiatives with hands-on support responsibilities.</li>\n<li>Highly organized, proactive, and detail-oriented.</li>\n<li>Experience supporting geographically distributed teams and global operations.</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1776717627605,
  "updatedAt": null,
  "categories": {
    "team": "Operations",
    "location": "Sunnyvale, CA",
    "commitment": "Full-time",
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      "Sunnyvale, CA"
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