Utility Revenue Strategy Analyst (49467)

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    "description": "<p><span style=\"font-family:Aptos,sans-serif\"><strong><u><span style=\"font-family:&quot;Arial&quot;,sans-serif\">General Description:</span></u></strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">The purpose of this position is to partner with municipal utility leadership to analyze electric system data, identify potential revenue losses, and support energy-related decision-making. The Utility Analyst conducts customer audits, evaluates customer classifications and rate structures, identifies metering gaps or inefficiencies, and provides actionable recommendations that support both organizational financial health and customer benefit. This position works under limited supervision and exercises independent judgment in data analysis, research, program evaluation, and reporting. The role collaborates extensively with Utility Management, Finance, Customer Service, and Energy Services to support operational excellence and informed decision-making. </span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><u><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Minimum Education and Experience Requirements:</span></u></strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Bachelor&rsquo;s degree in Engineering, Finance, Data Analytics, Energy Management, or a related field. Requires Four (4) to six (6) years of experience in utility billing, energy analytics, data analysis, or electric system operations. Experience with electric utility billing systems and energy metrics is strongly preferred. The equivalent combination of work experience and education may be considered. </span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><u><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Special Certifications and Licenses:</span></u></strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Valid Driver&rsquo;s License Project Manager Certification or Certified Government/ Public Finance Officer; or ability to obtain within two years. </span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><u><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Desirable Knowledge, Skills, and Abilities:</span></u></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Strong knowledge of electric utility billing, energy metrics (kWh, kW demand, load factor), rate structures, and tariff application. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Knowledge of metering systems, AMI/AMR platforms, and utility data workflows.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Considerable analytical skill with the ability to identify trends, anomalies, and opportunities for optimization. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Strong communication skills for interacting with operations staff, leadership, customers, and external partners. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Mastery of advanced Microsoft Excel, including complex formulas, pivot tables, data modeling, and reporting automation. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Ability to develop clear and concise reports, visualizations, and recommendations for diverse audiences. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Ability to interpret and apply utility rate schedules, contracts, and regulatory guidance. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Ability to collaborate effectively with utility leadership for knowledge acquisition, idea exchange, and solution development. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Strong critical thinking and problem-solving abilities. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Ability to maintain confidentiality, work under deadlines, and manage multiple priorities. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines.&nbsp; </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Ability to maintain positive customer-focused relationships with co-workers, supervisors, agencies, the general public, and all other internal and external customers.&nbsp; Personally demonstrates appropriate customer service skills. </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Work is performed onsite. The incumbent must be present at work to perform the essential functions of this job.</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><u><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Essential Job Functions:</span></u></strong></span></p>\n\n<ol>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Conducts electric, water, and sewer utility revenue assurance activities, including identifying potential losses in revenue, meter data anomalies, billing discrepancies, or data inconsistencies.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Performs audits of wholesale customers and large commercial accounts to verify billing accuracy, contracted rates, metering performance, and compliance.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Evaluates customer classifications and usage patterns; develops recommendations for reclassification or reassignment to more optimal rate structures that balance customer value with municipal energy management goals and with respect to our purchased power costs.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Identifies opportunities for improved metering synergies, including technological upgrades, system integrations, and data-flow enhancements.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Analyzes energy consumption data, weather trends, peak load patterns, and forecasting models to support energy purchasing decisions and long-term load planning.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Supports the evaluation of electric energy purchase options by providing scenario modeling, cost-benefit analysis, and market research.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Prepares analytical reports, dashboards, and presentations for utility leadership, City Management, and City Council as needed.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Collaborates with cross-departmental teams to support continuous improvement initiatives, revenue optimization, and customer experience enhancements.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Conducts research and provides analytical support for policy changes, operational improvements, financial modeling, and strategic planning.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Responds to inquiries and provides subject-matter expertise related to rates, energy metrics, billing structures, and metering performance.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Supports community engagement efforts by helping prepare clear, accurate materials that communicate rate information, consumption trends, or program changes.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Performs all other duties as may be assigned to meet organizational needs.</span></span></li>\n</ol>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><u><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Additional Duties:</span></u></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Assists with special projects related to utility modernization, technology evaluations, and data integration.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Evaluates pilot programs, emerging energy technologies, and regulatory changes for potential local impact.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Coordinates with external partners, agencies, and consultants on energy-related studies or audits.</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Performs other related work as assigned.</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p style=\"margin-left:24px\">&nbsp;</p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">This Notice is not intended to be an all-inclusive list of duties, knowledge, skills and abilities required to do the job. This is intended only to describe the general nature of the job. A more comprehensive list of duties, responsibilities and essential job functions is available on the job description. The City of Rock Hill is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, political affiliation, disability, national origin, genetic information, sex (including pregnancy, childbirth, or related medical condition), or age.</span></span></p>\n\n<p>&nbsp;</p>\n",
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This position works under limited supervision and exercises independent judgment in data analysis, research, program evaluation, and reporting. The role collaborates extensively with Utility Management, Finance, Customer Service, and Energy Services to support operational excellence and informed decision-making. \\n\\nMinimum Education and Experience Requirements:\\n\\nBachelor&rsquo;s degree in Engineering, Finance, Data Analytics, Energy Management, or a related field. Requires Four (4) to six (6) years of experience in utility billing, energy analytics, data analysis, or electric system operations. Experience with electric utility billing systems and energy metrics is strongly preferred. 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