Patient Care Coordinator

{
  "content_hash": "2ab511e1b504d0f3062134fdc885698e845714b7a723145df3dcd710e26bec5c",
  "source_hash": "45d69de2b0703979fe9135d5eeda846fd2c783c851a42c54c97a65b311ef8606",
  "last_changed_at": "2026-06-06T07:57:32.573Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Concord, MA",
    "city": "Concord",
    "region": "MA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": 18,
  "inferred_at": "2026-06-06T07:57:32.557Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Concord, MA",
      "city": "Concord",
      "region": "MA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "What You'll Do:",
      "content": "\n<li>Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.</li>\n<li>Greets and directs patients,&nbsp;vendors&nbsp;and visitors of the clinic.</li>\n<li>Ensures new patients complete appropriate paperwork. Once completed,&nbsp;organizes&nbsp;and adds to patient chart for first appointment.</li>\n<li>Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.</li>\n<li>Collects co-payments from patients, clearly documenting payment transactions on a written receipt.</li>\n<li>Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.</li>\n<li>Assists therapists with faxing patient information to medical offices as requested.</li>\n<li>Maintains a general understanding of insurances, including how to read benefit eligibility.</li>\n<li>Explains benefit details to patients including authorization requirements, copays, and deductibles.</li>\n<li>Initiates appropriate collection activity in accordance with company policies and procedures.</li>\n<li>Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.</li>\n<li>Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner.</li>\n"
    },
    {
      "text": "Qualifications:",
      "content": "\n<li>High school diploma or general education degree (GED)</li>\n<li>Two to three years of related experience and/or training</li>\n<li>Associate degree in healthcare administration or a related field of study&nbsp;preferred</li>\n"
    },
    {
      "text": "Compensation Package:",
      "content": "\n<li>Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment</li>\n<li>We also offer a comprehensive benefits package including Medical, Dental &amp; Vision; 401(k); voluntary disability and life insurance options; Fitness &amp; Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more.</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1780602332457,
  "updatedAt": null,
  "categories": {
    "team": "Administrative Staff",
    "location": "Concord, MA",
    "commitment": "Full Time Hourly",
    "department": "07 Joint Ventures Operations & Support Openings",
    "allLocations": [
      "Concord, MA"
    ]
  },
  "salaryRange": null,
  "workplaceType": "onsite"
}