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Specialist, SUS
Eicl Fa Em5 Oraclecloud Com CX · Miami, FL, United States; US Corporate Office, Miami, FL, US · Remote · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Eicl Fa Em5 Oraclecloud Com CX |
| Title | Specialist, SUS |
| Normalized title | - |
| Department / team | Commercial Operations |
| Location | Miami, FL, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-20 / 2026-05-31 |
| Changed / last seen | 2026-06-04 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Eicl Fa Em5 Oraclecloud Com CX. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Miami. | Open |
| Department jobs | Active postings in Commercial Operations. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Eicl Fa Em5 Oraclecloud Com CX |
| Source | c47249b4-7c0c-42f3-8f57-464a584adfcf |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Systems User Support (SUS) Specialist is responsible for executing predefined test cases, supporting routine system inquiries, and assisting with basic testing and validation activities within Carnival Cruise Line’s reservation systems. This role focuses on learning core systems, understanding contact center workflows, and accurately following established procedures while escalating complex issues to more senior team members.
Essential Functions:
Execute predefined test cases for reservation system applications, including Carnival Navigator, Carnival.com, GoCCL, and supported distribution platforms, using designated testing tools.
Log defects and document test results accurately following established guidelines and escalation paths.
Respond to and resolve routine system inquiries from Sales & Guest Services and Travel Operations using documented procedures.
Support testing activities for minor system enhancements and defect fixes under guidance.
Maintain awareness of applicable policies and procedures governing system use and testing activities.
Knowledge, Skills & Abilities:
Scope: Operates within clearly defined processes and procedures, focusing on routine and repeatable testing and support activities. Scope is limited to specific applications or tasks, with close guidance and oversight from senior team members.
Problem solving: Resolves common, well ‑ defined issues using documented steps. Escalates non ‑ standard or complex system problems with appropriate information and documentation.
Impact: Supports day ‑ to ‑ day contact center operations by ensuring timely execution of testing tasks and accurate handling of routine system inquiries, contributing to stable system performance.
Leadership: Demonstrates professionalism, reliability, and willingness to learn. Contributes as a supportive team member by following standards, seeking feedback, and building functional knowledge.
Qualifications:
High School Diploma required, Associate's Degree preferred
1 year of experience in Sales/Guest Services Contact Center, or Travel Operations
In-depth knowledge of reservations systems such as Carnival Navigator, Carnival.com, GoCCL, and Global
Distribution Systems such as Sabre Cruises, Amadeus, Revelex.
Proficiency in MS Word, MS Excel, and MS PowerPoint.
Proven leadership and analytical skills.
Excellent verbal and written communication skills. Aptitude to learn new technologies.
Ability to work with minimal supervision.
Displays professional demeanor in interactions with customers and peers etc.
Troubleshooting skills, attention to detail.
System savvy and expertise.
Ability to translate technical information to end users in an easy-to-understand fashion.
Demonstrate strong analytical skills to properly document, classify defect rank, and prioritize.
Travel : No or very little travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
This position is classified as “remote.” As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration. Sourcing of candidates is primarily done in Carnival’s remote hubs of Orlando, Tampa, Atlanta, Houston, and Dallas. If the search is extended past those areas, candidates must be located in one of the following U.S. states: FL, GA, TX and NC
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits:
Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion. Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus
#CCL
#LI-Remote Remote
#LI-SH1
Company
About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
Full job record
| Job ID | 7cd5e9c9b136afaad57cc13810b105f08d50d583 |
| Org ID | ea2e7291-4bff-4274-80ad-57c9c6d6073a |
| Source ID | c47249b4-7c0c-42f3-8f57-464a584adfcf |
| Board ID | c47249b4-7c0c-42f3-8f57-464a584adfcf |
| Provider | oracle_hcm |
| Provider Job Key | 13059 |
| Title | Specialist, SUS |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Miami, FL, United States; US Corporate Office, Miami, FL, US |
| Department | Commercial Operations |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | FL |
| City | Miami |
| Salary Raw | Description The Systems User Support (SUS) Specialist is responsible for executing predefined test cases, supporting routine system inquiries, and assisting with basic testing and validation activities within Carnival Cruise Line’s reservation systems. This role focuses on learning core systems, understanding contact center workflows, and accurately following established procedures while escalating complex issues to more senior team members. Essential Functions: Execute predefined test cases for reservation system applications, including Carnival Navigator, Carnival.com, GoCCL, and supported distribution platforms, using designated testing tools. Log defects and document test results accurately following established guidelines and escalation paths. Respond to and resolve routine system inquiries from Sales & Guest Services and Travel Operations using documented procedures. Support testing activities for minor system enhancements and defect fixes under guidance. Maintain awareness of applicable policies and procedures governing system use and testing activities. Knowledge, Skills & Abilities: Scope: Operates within clearly defined processes and procedures, focusing on routine and repeatable testing and support activities. Scope is limited to specific applications or tasks, with close guidance and oversight from senior team members. Problem solving: Resolves common, well ‑ defined issues using documented steps. Escalates non ‑ standard or complex system problems with appropriate information and documentation. Impact: Supports day ‑ to ‑ day contact center operations by ensuring timely execution of testing tasks and accurate handling of routine system inquiries, contributing to stable system performance. Leadership: Demonstrates professionalism, reliability, and willingness to learn. Contributes as a supportive team member by following standards, seeking feedback, and building functional knowledge. Qualifications: High School Diploma required, Associate's Degree preferred 1 year of experience in Sales/Guest Services Contact Center, or Travel Operations In-depth knowledge of reservations systems such as Carnival Navigator, Carnival.com, GoCCL, and Global Distribution Systems such as Sabre Cruises, Amadeus, Revelex. Proficiency in MS Word, MS Excel, and MS PowerPoint. Proven leadership and analytical skills. Excellent verbal and written communication skills. Aptitude to learn new technologies. Ability to work with minimal supervision. Displays professional demeanor in interactions with customers and peers etc. Troubleshooting skills, attention to detail. System savvy and expertise. Ability to translate technical information to end users in an easy-to-understand fashion. Demonstrate strong analytical skills to properly document, classify defect rank, and prioritize. Travel : No or very little travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Physical Demands Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. This position is classified as “remote.” As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration. Sourcing of candidates is primarily done in Carnival’s remote hubs of Orlando, Tampa, Atlanta, Houston, and Dallas. If the search is extended past those areas, candidates must be located in one of the following U.S. states: FL, GA, TX and NC Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion. Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #CCL #LI-Remote Remote #LI-SH1 Company About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://eicl.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/13059 |
| Apply URL | https://eicl.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/13059 |
| First Seen At | 2026-05-31 18:09:26Z |
| Last Seen At | 2026-06-06 11:44:08Z |
| Last Checked At | 2026-06-06 11:44:08Z |
| Last Changed At | 2026-06-04 10:59:56Z |
| Inactive At | — |
| Source Posted At | 2026-05-20 15:21:14Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eicl.fa.em5.oraclecloud.com|CX/date=2026-06-06/2026-06-06T11-43-53-448Z-9177a3a1162ba87d3562dd6dd9bd69228753a4cb2ba6743f789f4e29b189e600.json |
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"ExternalDescriptionStr": "<p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">The Systems User Support (SUS) Specialist is responsible for executing predefined test cases, supporting routine system inquiries, and assisting with basic testing and validation activities within Carnival Cruise Line’s reservation systems. This role focuses on learning core systems, understanding contact center workflows, and accurately following established procedures while escalating complex issues to more senior team members.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong><u>Essential Functions:</u></strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Execute predefined test cases for reservation system applications, including Carnival Navigator, Carnival.com, GoCCL, and supported distribution platforms, using designated testing tools.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Log defects and document test results accurately following established guidelines and escalation paths.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Respond to and resolve routine system inquiries from Sales & Guest Services and Travel Operations using documented procedures.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Support testing activities for minor system enhancements and defect fixes under guidance.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Maintain awareness of applicable policies and procedures governing system use and testing activities.</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; text-decoration: none;\"><u> </u></span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><u>Knowledge, Skills & Abilities:</u></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Scope: Operates within clearly defined processes and procedures, focusing on routine and repeatable testing and support activities. Scope is limited to specific applications or tasks, with close guidance and oversight from senior team members.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Problem solving: Resolves common, well</span></span><span style=\"font-family: "Cambria Math", serif;\"><span style=\"font-size: 11pt;\">‑</span></span><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">defined issues using documented steps. Escalates non</span></span><span style=\"font-family: "Cambria Math", serif;\"><span style=\"font-size: 11pt;\">‑</span></span><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">standard or complex system problems with appropriate information and documentation.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Impact: Supports day</span></span><span style=\"font-family: "Cambria Math", serif;\"><span style=\"font-size: 11pt;\">‑</span></span><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">to</span></span><span style=\"font-family: "Cambria Math", serif;\"><span style=\"font-size: 11pt;\">‑</span></span><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">day contact center operations by ensuring timely execution of testing tasks and accurate handling of routine system inquiries, contributing to stable system performance.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Leadership: Demonstrates professionalism, reliability, and willingness to learn. Contributes as a supportive team member by following standards, seeking feedback, and building functional knowledge.</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><u>Qualifications:</u></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">High School Diploma required, Associate's Degree preferred</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">1 year of experience in Sales/Guest Services Contact Center, or Travel Operations</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">In-depth knowledge of reservations systems such as Carnival Navigator, Carnival.com, GoCCL, and Global </span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Distribution Systems such as Sabre Cruises, Amadeus, Revelex. </span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Proficiency in MS Word, MS Excel, and MS PowerPoint.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Proven leadership and analytical skills.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Excellent verbal and written communication skills. Aptitude to learn new technologies. </span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to work with minimal supervision.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Displays professional demeanor in interactions with customers and peers etc.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Troubleshooting skills, attention to detail. </span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">System savvy and expertise.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to translate technical information to end users in an easy-to-understand fashion. </span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Demonstrate strong analytical skills to properly document, classify defect rank, and prioritize. </span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><u>Travel</u>: </span><span lang=\"EN-GB\" style=\"font-size: 11pt;\">No or very little travel likely</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><u>Work Conditions:</u></span></span> Work<span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"> primarily in a climate-controlled environment with minimal safety/health hazard potential.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><u>Physical Demands</u> Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">This position is classified as “remote.” As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration. Sourcing of candidates is primarily done in Carnival’s remote hubs of Orlando, Tampa, Atlanta, Houston, and Dallas. If the search is extended past those areas, candidates must be located in one of the following U.S. states: FL, GA, TX and NC </span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. </span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: </span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Health Benefits: </span></span></p><ul style=\"list-style-type: circle;\"><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Cost-effective medical, dental and vision plans </span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Employee Assistance Program and other mental health resources </span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Additional programs include company paid term life insurance and disability coverage </span></span></li></ul></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Financial Benefits: </span></span><ul style=\"list-style-type: circle;\"><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">401(k) plan that includes a company match </span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Employee Stock Purchase plan </span></span></li></ul></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Paid Time Off </span></span><ul style=\"list-style-type: circle;\"><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion. </span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. </span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. </span></span></li></ul></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Other Benefits </span></span><ul style=\"list-style-type: circle;\"><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends </span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Personal and professional learning and development resources including tuition reimbursement </span></span></li><li style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">On-site Fitness center at our Miami campus </span></span></li></ul></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"> </span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"> </span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">#CCL</span></span></p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">#LI-Remote</span><span style=\"display: none; font-size: 11pt; line-height: 115%;\">Remote</span></span></p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">#LI-SH1</span></span></p>",
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"CorporateDescriptionStr": "<div>\n <div>\n <div>\n <p style=\"margin: 0in;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">About Us</span></p>\n <p style=\"margin: 0in;\">At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.</p>\n <p class=\"MsoNormal\" style=\"margin-bottom: 0in;\">Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.</p>\n <p class=\"MsoNormal\" style=\"margin-bottom: 0in;\">In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.</p>\n <p class=\"MsoNormal\" style=\"margin-bottom: 0in;\">Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. </p>\n <p class=\"MsoNormal\" style=\"margin-bottom: 0in;\"><a href=\"https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf\" target=\"_blank\" rel=\"nofollow\"><span style=\"border: 1pt none windowtext; padding: 0in;\">https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf</span></a></p>\n <p style=\"margin: 0in;\"></p>\n <p class=\"MsoNormal\" style=\"margin-bottom: 0in;\"><a href=\"https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf\" target=\"_blank\" rel=\"nofollow\"><span style=\"border: 1pt none windowtext; padding: 0in;\">https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf</span></a></p>\n </div>\n </div>\n</div>\n<div>\n <div>\n </div>\n</div>",
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