Testing Engineer (Technical Services)

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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">About the Company</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">On a mission to give people limitless access to the vast world of Entertainment, Cineverse’s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">From providing a complete streaming solution to some of the world’s most recognizable brands, to super-serving our network of fan channels – from direct ad sales partnerships to premium global content – we offer more of the stories that move us, and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Job Title:</span> <span style=\"font-weight: bold\">Testing Engineer (Technical Services)</span></span></p>\n<p><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Position Summary</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We are looking for a detail-oriented and analytical Testing Engineer to join our quality assurance team. The ideal candidate will be responsible for ensuring the quality and reliability of our cutting-edge SaaS applications. You will be involved throughout the entire application testing life cycle, from planning and execution to reporting, with a strong focus on API performance and load testing. This role requires a proactive individual who can thrive in an Agile environment and help maintain the high standards of our product.</span></p>\n<p><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•<span style=\"font-weight: bold\">Relevant Experience:</span> 2-3 years</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•<span style=\"font-weight: bold\">Role:</span> Testing Engineer</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•<span style=\"font-weight: bold\">Focus:</span> SaaS-based applications</span></p>\n<p><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Key Responsibilities</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Own the QA Strategy (Test Design &amp; Execution): Design, establish, and execute our comprehensive manual and automated testing strategies from the ground up for our platform.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Rigorous End-to-End Testing: Perform comprehensive testing across the entire application lifecycle, including functional, regression, integration, and smoke testing to ensure flawless service delivery.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Performance &amp; Load Testing: Conduct deep API performance and load testing. Act as the gatekeeper for scalability, stability, and responsiveness of the application under various user loads.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•SaaS Validation: Validate complex data integrity, user permissions, and security within a multi-tenant architecture.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Advanced Defect Management &amp; Troubleshooting: Log, track, and relentlessly manage defects using Jira. Go beyond surface-level reporting by applying critical thinking to perform root-cause analysis and replicate tricky edge cases before handing off to the development team.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Cross-Platform Quality: Validate UI/UX behavior and ensure seamless cross-browser, cross-device compatibility, and optimal performance.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•AI-Enhanced QA: Leverage AI-powered coding and testing assistants (e.g., Claude Code, GitHub Copilot) to optimize test coverage, accelerate automated test script generation, and analyze logs.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Impeccable Documentation: Champion the standard for documentation. Create and maintain exceptionally clear, concise, and accessible test documentation, test plans, and bug reports.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Cross-Functional Communication &amp; Agile Collaboration: Actively participate in an Agile environment (sprints, stand-ups). Serve as a highly communicative liaison between technical services, developers, and product teams to ensure quality standards are met.</span></p>\n<p><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Technical Knowledge and Skills</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Core Experience: 3+ years of hands-on experience in software testing and quality assurance, with a strong focus on testing multi-tenant SaaS-based applications.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Testing Lifecycle Mastery: Deep understanding of the Software Testing Life Cycle (STLC).</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Performance &amp; API Testing: Proven hands-on experience in API performance testing and load testing using tools like Postman, JMeter, or similar. Strong grasp of REST API principles.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Test Automation Foundation: Familiarity with or hands-on experience using modern test automation frameworks (e.g., Cypress, Playwright, or Selenium) to begin transitioning manual efforts into automated pipelines.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•AI-Assisted QA: Experience utilizing AI tools (e.g., Claude, ChatGPT, GitHub Copilot) to generate test data, write test scripts, and analyze complex logs/errors.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•SaaS Architecture: Solid understanding of SaaS principles, including multi-tenancy, scalability, data isolation, and security.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Database &amp; Web Tech: Proficiency in querying databases (SQL or NoSQL) to validate data integrity. Solid understanding of foundational web technologies (HTML, CSS, HTTP).</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Project Management: Proficiency with Jira (or similar tools) for meticulous bug tracking, sprint planning, and defect lifecycle management.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Soft Skills &amp; Competencies</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Top-Notch Communication: Exceptional verbal and written communication skills. You must be able to articulate complex reproduction steps and technical risks clearly to developers, product managers, and non-technical stakeholders.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Critical Thinking: You don't just report that something is broken; you investigate why. You possess outstanding analytical skills to troubleshoot issues and perform initial root-cause analysis.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Excellent Documentation: A passion for clarity. You excel at writing detailed, reproducible bug reports and maintaining comprehensive test documentation that the rest of the team can rely on.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Autonomy: A self-starter mindset. You are comfortable with ambiguity and driven to define quality processes where none currently exist.</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">•Teamwork: A collaborative spirit with a willingness to learn and contribute to the team's overall success.</span><br><br></p>",
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