Branch Manager-Kisumu

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    "heading": "Branch Manager-Kisumu",
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    "description_html": "<div class=\"job_description\">\n\t\t\t\t\t<span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-us\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\">Job Title:</span></span></b><span lang=\"en-us\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\"> <b>Branch Manager</b></span></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-us\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\">Department: Sales </span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-us\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\">Reports to: Regional Branch Manager</span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-us\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\">Employment Type: Full-Time</span></span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-us\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\">Company Overview:</span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\">Join us as we build Africa&#8217;s leading Neobank. Fin is a pioneering fintech company in sub-Saharan Africa, dedicated to creating a credit-led neo-banking platform for the continent. Our mission is to drive financial inclusion and empower individuals across Africa by providing access to affordable financial services. We are a passionate and diverse team, committed to making a positive impact in the lives of people throughout Africa. Guided by our core values&#8212;integrity, innovation, people, and teamwork&#8212;we are constantly seeking new ways to drive meaningful change.</span></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-us\" style=\"font-size:12pt;\">Job Summary</span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">The Branch manager is responsible for leading sales agents in their allocated region, driving the acquisition and growth of clients across all company&#8217;s products. The role requires high-level sales strategy, leadership, mentoring, and a strong understanding of lending practices.</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-us\" style=\"font-size:12pt;\">Key Responsibilities</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-us\" style=\"font-size:12pt;\">1. Sales Strategy &amp; Planning</span></b></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Develop and implement comprehensive sales strategies to drive disbursement growth.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Set clear performance targets and monitor progress across all sales teams.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Identify market trends and competitor activities to refine approach and positioning.</span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-us\" style=\"font-size:12pt;\">2. Team Supervision &amp; Performance Management</span></b></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Supervise and support the sales agents, by providing directions to help them achieve their targets.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Conduct regular coaching, field visits, and performance reviews for the agents</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Implement training programs and team motivation strategies.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Recruit /headhunt and train agents </span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Develop and Implement strategies to make dormant agents active</span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-us\" style=\"font-size:12pt;\">3. Sales Execution &amp; Client Engagement</span></b></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Ensure effective lead generation, customer engagement, and high loan conversion rates.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Drive quality customer service and ensure client satisfaction across all touchpoints.</span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-us\" style=\"font-size:12pt;\">4. Compliance &amp; Reporting</span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">- Ensure sales processes adhere to internal policy, ethical standards, and regulatory requirements.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">- Prepare detailed performance reports and insights for senior management.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">- Collaborate with credit and other team members to improve sales effectiveness.</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-us\" style=\"font-size:12pt;\">Qualifications &amp; Experience</span></b></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Bachelor&#8217;s degree in business, Finance, Marketing or related field </span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">5+ years in sales within microfinance or financial services</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">At least 2 years in a supervisory or senior team leader role.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Experience managing a sales team across a region is highly desirable.</span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-us\" style=\"font-size:12pt;\">Skills &amp; Competencies</span></b></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Strong leadership, mentorship, and interpersonal skills.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Ability to develop and execute winning sales strategies.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">Excellent communication, presentation, and negotiation skills.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-us\" style=\"font-size:12pt;\">High level of professionalism and ethical standards.</span></span></span></span></li></ul><br>&#160;",
    "description_text": "Job Title: Branch Manager\n Department: Sales\n Reports to: Regional Branch Manager\n Employment Type: Full-Time\n Company Overview:\n Join us as we build Africa’s leading Neobank. Fin is a pioneering fintech company in sub-Saharan Africa, dedicated to creating a credit-led neo-banking platform for the continent. Our mission is to drive financial inclusion and empower individuals across Africa by providing access to affordable financial services. We are a passionate and diverse team, committed to making a positive impact in the lives of people throughout Africa. Guided by our core values—integrity, innovation, people, and teamwork—we are constantly seeking new ways to drive meaningful change.\n Job Summary\n The Branch manager is responsible for leading sales agents in their allocated region, driving the acquisition and growth of clients across all company’s products. The role requires high-level sales strategy, leadership, mentoring, and a strong understanding of lending practices.\n Key Responsibilities\n 1. Sales Strategy & Planning Develop and implement comprehensive sales strategies to drive disbursement growth.\n Set clear performance targets and monitor progress across all sales teams.\n Identify market trends and competitor activities to refine approach and positioning.\n 2. Team Supervision & Performance Management Supervise and support the sales agents, by providing directions to help them achieve their targets.\n Conduct regular coaching, field visits, and performance reviews for the agents\n Implement training programs and team motivation strategies.\n Recruit /headhunt and train agents\n Develop and Implement strategies to make dormant agents active\n 3. Sales Execution & Client Engagement Ensure effective lead generation, customer engagement, and high loan conversion rates.\n Drive quality customer service and ensure client satisfaction across all touchpoints.\n 4. Compliance & Reporting\n - Ensure sales processes adhere to internal policy, ethical standards, and regulatory requirements.\n - Prepare detailed performance reports and insights for senior management.\n - Collaborate with credit and other team members to improve sales effectiveness.\n Qualifications & Experience Bachelor’s degree in business, Finance, Marketing or related field\n 5+ years in sales within microfinance or financial services\n At least 2 years in a supervisory or senior team leader role.\n Experience managing a sales team across a region is highly desirable.\n Skills & Competencies Strong leadership, mentorship, and interpersonal skills.\n Ability to develop and execute winning sales strategies.\n Excellent communication, presentation, and negotiation skills.\n High level of professionalism and ethical standards.",
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