Financial Aid Counselor

{
  "content_hash": "5cb794e3150e8897034aed6323dfaa0e46704a04421d8a8bce0a01e9640f2e6a",
  "source_hash": "f1b27d56eb4a99a093d2be28227b007ae2641127fe8e69bdaf69ce106f1cf2ef",
  "last_changed_at": "2026-06-19T10:00:13.646Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "WALLA WALLA, Washington, 99362, United States",
    "city": "WALLA WALLA",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-21T10:43:37.094Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "WALLA WALLA, Washington, 99362, United States",
      "city": "WALLA WALLA",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "hybrid",
  "salary_period": null,
  "workplace_type": "hybrid",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "457",
    "isRemote": null,
    "location": {
      "city": "WALLA WALLA",
      "state": "Washington"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18467",
    "locationType": "0",
    "jobOpeningName": "Financial Aid Counselor",
    "departmentLabel": "Financial Aid Services",
    "employmentStatusLabel": "Full-time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "WALLA WALLA",
      "state": "Washington",
      "postalCode": "99362",
      "addressCountry": "United States"
    },
    "datePosted": "2026-06-03",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">WHITMAN COLLEGE</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: rgb(34, 34, 34)\"><span style=\"color: rgb(0, 0, 0)\">Located in the historic community of</span> </span><a href=\"http://www.wallawalla.org/\" target=\"_blank\" rel=\"noopener noreferrer\">Walla Walla</a><span style=\"color: rgb(34, 34, 34)\"><span style=\"color: rgb(0, 0, 0)\">, Whitman’s vibrant and beautiful tree-lined campus is home to an intellectually diverse, dynamic, welcoming and supportive community of some 500 staff and faculty serving approximately 1,500 students from the local region and across the globe. With exceptional students, accomplished faculty and staff, and a fiercely loyal and growing number of engaged alumni, Whitman College continues to build on its national reputation for academic excellence as one of the top liberal arts colleges in the country. </span> </span></span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><a href=\"http://whitman.edu/\" target=\"_blank\" rel=\"noopener noreferrer\">Whitman College</a><span style=\"color: rgb(0, 0, 0)\"> is cultivating a community built on inclusion and belonging. We recognize the value of those who can offer historically underrepresented perspectives and encourage applications from those whose background, knowledge, and insights from lived experience can add to the college’s working and learning environment. Whitman College is an Equal Employment Opportunity employer (EEO).</span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">POSITION PURPOSE</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">The Financial Aid Counselor serves as the first point of contact for the Office of Financial Aid Services, providing accurate, timely, and professional assistance to students, families, and campus partners. This position coordinates and supports the daily operational functions of the office, including front‑line service, data and systems management, financial aid processing, compliance with state and federal regulations, and assistance with scholarships and loan programs. Working collaboratively with Financial Aid staff and campus constituencies, the Financial Aid Counselor helps ensure efficient office operations and the effective delivery of financial aid services in support of Whitman College’s enrollment goals.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">PRINCIPAL ACCOUNTABILITIES</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Financial Aid Processing &amp; Compliance (60%)</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Import FAFSA and CSS Profile data.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Track required forms for student financial aid files.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Perform federal verification, including requesting documentation and making aid adjustments.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Stay current with state and federal financial aid regulations.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Possess a basic understanding of need analysis used to determine aid eligibility.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Assist with state and federal aid programs as needed.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Receipt and record outside scholarships, ensuring students are not over‑awarded.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Provide loan forms, checking for completeness and eligibility, and adjusting aid when needed.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Support the Assistant Director with loan processing and monthly reconciliation.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Keep the office budget current and process bills for payment.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Front‑Line Service &amp; Office Operations (30%)</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Answer the main phone line and direct callers as needed.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Greet visitors, parents, and students, respond to questions directly when possible, or refer to other staff as necessary.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Assist with general office duties (e.g., data entry, filing).</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Open, process, and distribute mail.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Keep track of office supplies and reorders as needed.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Maintain the Financial Aid website, in partnership with the Communications Office, ensuring content is accurate and up to date.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Evolving Responsibilities (10%)</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Center diversity, equity, inclusion and antiracism as guiding principles when approaching financial aid work.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Contribute to additional initiatives as needed, adapting to evolving priorities and organizational needs.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Complete other tasks as assigned by the Associate Director or Director.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">REQUIRED KNOWLEDGE, SKILLS &amp; ABILITIES</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Must be able to explain and/or demonstrate possession of the knowledge, skills, and abilities to safely perform the essential functions of the job, with or without reasonable accommodation. Specifically,</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Ability to work with a high degree of flexibility, accuracy and attention to detail in a dynamic environment.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Proficiency with, or ability to learn, common office and web‑based technologies, including Microsoft and Google productivity tools, databases, and customer relationship management (CRM) and student information systems (SIS).</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Ability to maintain positive and effective working relationships with diverse internal and external constituencies while managing competing demands in a fast‑paced environment.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Proven ability to handle confidential and sensitive information with discretion and sound judgment.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Strong communication and customer service skills, including the ability to articulate processes and ideas effectively both orally and in writing.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Ability to actively and positively contribute to the College’s core values of diversity, equity, inclusion, antiracism, and access.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">MINIMUM QUALIFICATIONS</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Two-year college degree.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">2+ years of data entry, computer-related experience, and working with the public.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">OR a combination of relevant education, training and experience.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-style: italic; font-weight: bold\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Whitman College values diverse pathways to acquiring skills and knowledge and encourages applicants to demonstrate how their background aligns with the role.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">PREFERRED QUALIFICATIONS</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Bachelor’s degree.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Financial Aid experience.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><br>Please note that while the description details both required and preferred qualifications, we want applicants to be aware that they do not need to have all of the preferred qualifications to be considered for this position. If you meet the minimum qualifications and have passion for the work, you are encouraged to apply. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">WORKING CONDITIONS</span><br></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Work is primarily performed in a private office, with the option of hybrid work some weeks with supervisor approval. Regular hybrid work scheduling is not available for this role.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">The nature of financial aid is deadline-driven, public facing, and requires a high level of responsiveness, and involves making difficult decisions.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Occasional evening and weekend work is required, primarily related to student recruitment and community outreach events.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-style: italic\"><br>Whitman College is committed to cultivating a diverse and inclusive community. We encourage applications from individuals of all backgrounds and experiences, particularly those historically underrepresented in higher education.</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br>BENEFITS</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Whitman College offers a competitive benefits program that is designed to attract qualified candidates and retain talented employees. Benefit offerings and eligibility described reflect current offerings and may be subject to change in accordance with College policies and plan documents. Full-time employees enjoy the following benefits:</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><a href=\"https://www.whitman.edu/human-resources/faculty-and-staff/staff-handbook/benefits\" target=\"_blank\" rel=\"noopener noreferrer\">Medical/Dental/Vision</a> <span style=\"color: rgb(0, 0, 0)\">Insurances.</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Basic <a href=\"https://www.whitman.edu/human-resources/faculty-and-staff/staff-handbook/benefits#life\" target=\"_blank\" rel=\"noopener noreferrer\">life</a>, <a href=\"https://www.whitman.edu/human-resources/faculty-and-staff/staff-handbook/benefits#accidental\" target=\"_blank\" rel=\"noopener noreferrer\">accidental death and dismemberment</a> <span style=\"color: rgb(0, 0, 0)\">and </span><a href=\"https://www.whitman.edu/human-resources/faculty-and-staff/staff-handbook/benefits#long\" target=\"_blank\" rel=\"noopener noreferrer\">long term disability</a> <span style=\"color: rgb(0, 0, 0)\">insurances with the capability to elect additional voluntary coverage.</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><a href=\"https://www.whitman.edu/human-resources/benefits/retirement\" target=\"_blank\" rel=\"noopener noreferrer\">403(b) Defined Contribution Retirement Plan</a> <span style=\"color: rgb(0, 0, 0)\">with a matching contribution after</span> <a href=\"https://www.whitman.edu/human-resources/benefits/retirement\" target=\"_blank\" rel=\"noopener noreferrer\">eligibility requirements</a> ar<span style=\"color: rgb(0, 0, 0)\">e met.</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: rgb(0, 0, 0)\">Paid Time Off:</span> <a href=\"https://www.whitman.edu/human-resources/faculty-and-staff/staff-handbook/benefits#vacation\" target=\"_blank\" rel=\"noopener noreferrer\">20 accrued vacation days</a>, <a href=\"https://www.whitman.edu/human-resources/faculty-and-staff/staff-handbook/benefits#sick\" target=\"_blank\" rel=\"noopener noreferrer\">12 accrued sick days</a>, <a href=\"https://www.whitman.edu/human-resources/faculty-and-staff/staff-handbook/benefits#holidays\" target=\"_blank\" rel=\"noopener noreferrer\">13 paid holidays</a>.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><a href=\"https://www.whitman.edu/human-resources/faculty-and-staff/staff-handbook/benefits#tuition\" target=\"_blank\" rel=\"noopener noreferrer\">Tuition Remission – Dependent Children</a></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: rgb(0, 0, 0)\">Employee</span><a href=\"https://www.whitman.edu/human-resources/faculty-and-staff/staff-handbook/benefits#tuition\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: rgb(0, 0, 0)\"> </span>tuition waiver</a> <span style=\"color: rgb(0, 0, 0)\">for two Whitman courses per semester.</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><a href=\"https://www.whitman.edu/human-resources/benefits/eap\" target=\"_blank\" rel=\"noopener noreferrer\">Employee Assistance Program</a></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Relocation assistance for eligible employees. </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: rgb(0, 0, 0)\">Learn more about benefits eligibility </span><a href=\"https://www.whitman.edu/human-resources/benefits\" target=\"_blank\" rel=\"noopener noreferrer\">here</a>. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">DISABILITY ACCOMMODATION FOR JOB CANDIDATES</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Contact Human Resources regarding requests for disability accommodation in the employment application process.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">APPLICATION REVIEW</span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Application review will begin immediately and continue until the position is filled. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">START DATE</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span><br></p>",
    "compensation": "$22.04 - $24.63 hourly",
    "departmentId": "18467",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": "18381",
    "jobOpeningName": "Financial Aid Counselor",
    "departmentLabel": "Financial Aid Services",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://whitman.bamboohr.com/careers/457",
    "employmentStatusLabel": "Full-time"
  }
}