Financial Aid Counselor (71993)

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    "raw": "Main Campus - North Canton, OH 44720; 2020 E Maple St, North Canton, OH, 44720, USA",
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  "detail": {
    "city": "North Canton",
    "jobId": 446801,
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    "legalId": 4102,
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    "jobTitle": "Financial Aid Counselor (71993)",
    "location": "Main Campus - North Canton, OH 44720",
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    "clientCode": "0BR21",
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    "description": "<p><span style=\"font-size:10.5pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-size:14pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Position Summary </span></span></span></b></span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">To assist in the student financial aid awarding and delivery process. To counsel and inform students about the various financial aid program requirements and procedures. To serve as main communication coordinator with students and parents.</span></span></span></p>\n\n<p><span style=\"font-size:10.5pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-size:14pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Essential Duties and Responsibilities</span></span></span></b></span></span></span></p>\n\n<p><span style=\"font-size:10.5pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">The essential functions include, but are not limited to the following:</span></span></span></span></span></span></p>\n\n<p style=\"margin-bottom:12px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:Calibri, sans-serif;\">PRIMARY DUTIES</span></span></span></b></span></span></span></p>\n\n<ul style=\"margin-bottom:8px;\">\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Initial point of contact for students/parents who have detailed financial aid questions and issues. Will be equipped to answer questions/address inquiries, or, if unable to do so, seek out the most qualified financial aid staff member to resolve the matter expeditiously.</span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Assist front counter staff in Student Service Center as needed, which requires ability to answer financial aid questions, take payments in a fast-paced environment. </span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Determine eligibility and certify undergraduate PLUS loans and private/alternative student loans. Review and resolve disbursement issues on loans if necessary. </span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Serve as a final Verification</span></span> <span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Reviewer, ensuring that all federal verification guidelines and procedures are followed for successful audits.</span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Award “non-FAFSA-filers” institutional aid, including institutional merit awards and numerous tuition discounts.</span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Integrates outside scholarships into incoming students’ existing financial aid packages, ensuring that all federal and state regulations are followed when doing so and no over-awards exist.</span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Creates financial aid documents (cost calculator worksheets, missing information documents etc.) for annual Freshmen Orientation Financial Aid Sessions. </span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Assist Director with maintenance and updating of NCAA Compliance Assistant software. </span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Assist Director and Associate Director with placing new athletic awards in Banner for all students.</span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Oversee and regulate the following written communication processes:</span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Create and distribute missing information letters and emails for all students receiving financial aid, discounts and employer reimbursement. </span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Notify new student loan borrowers of their need to complete a Master Promissory Note.</span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Create Verification Complete Notices to students in order to comply with federal regulations.</span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Send FAFSA Acknowledgement Letters to potential students.</span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Coordinates financial aid renewal process including, but not limited to, post cards, emails, notices, and priority deadline reminders. </span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Other duties as assigned. </span></span></span></span></span></span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:12px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. </span></span></span></span></span></span></p>\n\n<p style=\"margin-bottom:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.</span></span></span></p>\n\n<p><span style=\"font-size:10.5pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-size:14pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Required Qualifications (Knowledge, Skills, and Abilities)</span></span></span></b></span></span></span></p>\n\n<p style=\"margin-bottom:12px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:110%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:110%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Must demonstrate an understanding the Walsh University</span></span></span> <a href=\"https://www.walsh.edu/_files/doc-2023-05-Walsh-University-Statement-of-Faith-and-Understanding.pdf\" style=\"color:#0000FF;text-decoration:underline;\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"font-size:11pt;\"><span style=\"line-height:110%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Statement of Faith</span></span></span></a> <span style=\"font-size:11pt;\"><span style=\"line-height:110%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">and a</span></span></span> <span style=\"font-size:11pt;\"><span style=\"line-height:110%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">commitment to support the</span></span></span> <a href=\"https://www.walsh.edu/mission.html\" style=\"color:#0000FF;text-decoration:underline;\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"font-size:11pt;\"><span style=\"line-height:110%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Mission, Vision</span></span></span></a><span style=\"font-size:11pt;\"><span style=\"line-height:110%;\">,</span></span> <a href=\"http://www.walsh.edu/mission.html\" style=\"color:#0000FF;text-decoration:underline;\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"font-size:11pt;\"><span style=\"line-height:110%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Values</span></span></span></a><span style=\"font-family:'Century Gothic', sans-serif;\"> and Code of </span><a href=\"https://www.walsh.edu/_documents/pdf/walsh-university-standards-of-ethical-conduct-2025.pdf\" style=\"color:#0000FF;text-decoration:underline;\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"font-size:11pt;\"><span style=\"line-height:110%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Ethical Conduct</span></span></span></a> <span style=\"font-size:11pt;\"><span style=\"line-height:110%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">of Walsh University in accordance with Ex Corde Ecclesiae and the Catholic intellectual tradition. Must also possess the following:</span></span></span></span></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#373545;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Ability to represent the Student Service Center and University professionally.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#373545;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Capable of working with sensitive information with complete confidentiality. </span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#373545;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Well-developed written and verbal communication skills a must.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#373545;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Positive attitude required.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#373545;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Ability to quickly learn new processes and programs. </span></span></span></span></span></li>\n</ul>\n\n<p style=\"text-indent:0in;margin-bottom:12px;\"><span style=\"font-size:10.5pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Education: </span></span></span></b><span style=\"font-size:11pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Bachelor’s degree required</span></span></span></span></span></span></p>\n\n<p><span style=\"font-size:10.5pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Work Experience:  </span></span></span></b><span style=\"font-size:11pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">At least 1 year experience in a college financial aid and/or a student services environment utilizing exceptional customer service skills preferred.</span></span></span>  </span></span></span></p>\n\n<p><span style=\"font-size:10.5pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Skills and abilities:</span></span></span></b></span></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#373545;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Banner experience preferred. </span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#373545;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Ability to work independently without close supervision </span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#373545;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Ability to make appropriate decisions and use good judgement. </span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#373545;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Ability to maintain current knowledge of federal, state and institutional changes in regulations and laws.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#373545;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Professional demeanor and ability to interact with charity towards students, staff and faculty.  </span></span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:10.5pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-size:14pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Physical Demands and Work Environment <a></a></span></span></span></b></span></span></span></p>\n\n<p><span style=\"font-size:10.5pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.</span></span></span></span></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Normal day-to-day office environment functions including sitting for long periods of time, standing and walking between offices and campus buildings.  Must be able to work in a busy fast-paced environment.</span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:10.5pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-size:14pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Application Instructions</span></span></span></b></span></span></span></p>\n\n<p style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Applicants must submit a completed online application and any additional documents requested by the search/interview committee. This may include resume, unofficial transcripts, etc.</span></span></span></p>\n\n<p><span style=\"font-size:10.5pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-size:14pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">About Walsh University</span></span></span></b></span></span></span></p>\n\n<p style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:114%;\"><span style=\"font-family:'Century Gothic', sans-serif;\">Walsh University is seeking a dynamic, energetic, and passionate individual who is enthusiastic about contributing to a private, faithfully Catholic institution of higher learning and serving the common good. Walsh University promotes academic excellence, an engaged community, and a commitment to helping students discover their life purpose. Grounded in values of faith, excellence, integrity, service and community. Walsh University is committed to principles of equal opportunity and is an equal opportunity employer.</span></span></span></p>",
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Review and resolve disbursement issues on loans if necessary. \\n\\tServe as a final Verification Reviewer, ensuring that all federal verification guidelines and procedures are followed for successful audits.\\n\\tAward “non-FAFSA-filers” institutional aid, including institutional merit awards and numerous tuition discounts.\\n\\tIntegrates outside scholarships into incoming students’ existing financial aid packages, ensuring that all federal and state regulations are followed when doing so and no over-awards exist.\\n\\tCreates financial aid documents (cost calculator worksheets, missing information documents etc.) for annual Freshmen Orientation Financial Aid Sessions. \\n\\tAssist Director with maintenance and updating of NCAA Compliance Assistant software. \\n\\tAssist Director and Associate Director with placing new athletic awards in Banner for all students.\\n\\tOversee and regulate the following written communication processes:\\n\\tCreate and distribute missing information letters and emails for all students receiving financial aid, discounts and employer reimbursement. \\n\\tNotify new student loan borrowers of their need to complete a Master Promissory Note.\\n\\tCreate Verification Complete Notices to students in order to comply with federal regulations.\\n\\tSend FAFSA Acknowledgement Letters to potential students.\\n\\tCoordinates financial aid renewal process including, but not limited to, post cards, emails, notices, and priority deadline reminders. \\n\\tOther duties as assigned. \\n\\n\\nThis job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. \\n\\nAll duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.\\n\\nRequired Qualifications (Knowledge, Skills, and Abilities)\\n\\nMust demonstrate an understanding the Walsh University Statement of Faith and a commitment to support the Mission, Vision, Values and Code of Ethical Conduct of Walsh University in accordance with Ex Corde Ecclesiae and the Catholic intellectual tradition. 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