Customer Service Representative

{
  "content_hash": "5eb1d35cba26723d6bb49bb4765235f6eea3b36c9fec7384dbd66e4551950b7a",
  "source_hash": "1d35472e8f581dced647cff897e58d6458f7330c93462f37c889f3a92fe9369a",
  "last_changed_at": "2026-05-30T05:56:01.029Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Appleton, WI, 54914",
    "city": "Appleton",
    "region": "WI",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:41:53.622Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "Appleton, WI, 54914",
      "city": "Appleton",
      "region": "WI",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "url": "https://lmcorrugatedcontainer.applytojob.com/apply/jobs/details/rtqSJ60T9P?&",
    "heading": "Customer Service Representative",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://lmcorrugatedcontainer.applytojob.com/apply/rtqSJ60T9P/Customer-Service-Representative",
    "description_html": "<span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Summary</span></span></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">The Customer Service Representative handles more complex customer accounts.. This role manages escalated issues, coordinates closely with cross-functional teams, and ensures a seamless customer experience.</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Primary Duties & Responsibilities</span></span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Manage customer accounts, including more complex orders and projects.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Coordinate with Sales, Design, and Production teams to meet unique customer needs.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Assist in resolving escalated customer concerns, ensuring timely and effective solutions.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Maintain accurate customer data and order histories within the system.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Help identify opportunities for improving customer satisfaction and process efficiency.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Process orders, changes, and cancellations accurately.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Update customer account information and maintain accurate records.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Resolve basic product or service issues and escalate complex cases as needed.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Assist with general administrative tasks in the department.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Perform all other duties as assigned.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Education & Experience</span></span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">High school diploma required; Associate’s degree preferred.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">2–3 years of customer service experience, preferably in manufacturing or corrugated packaging.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Experience managing more complex customer accounts preferred.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Required Skills / Abilities</span></span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Strong problem-solving and critical-thinking abilities.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Proficiency with Microsoft Office and customer service systems.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Excellent communication and relationship-building skills.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Ability to manage multiple priorities in a fast-paced environment.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">High attention to detail and accuracy.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Physical & Travel Requirements</span></span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Prolonged periods of sitting and computer use.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Occasional lifting up to 15 pounds.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">No travel required.</span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">EE Statement</span></span></b></span></span></span><br>L&M Corrugated Container Corporation is an equal opportunity employer.",
    "description_text": "Summary\n The Customer Service Representative handles more complex customer accounts.. This role manages escalated issues, coordinates closely with cross-functional teams, and ensures a seamless customer experience.\n Primary Duties & Responsibilities Manage customer accounts, including more complex orders and projects.\n Coordinate with Sales, Design, and Production teams to meet unique customer needs.\n Assist in resolving escalated customer concerns, ensuring timely and effective solutions.\n Maintain accurate customer data and order histories within the system.\n Help identify opportunities for improving customer satisfaction and process efficiency.\n Process orders, changes, and cancellations accurately.\n Update customer account information and maintain accurate records.\n Resolve basic product or service issues and escalate complex cases as needed.\n Assist with general administrative tasks in the department.\n Perform all other duties as assigned.\n Education & Experience High school diploma required; Associate’s degree preferred.\n 2–3 years of customer service experience, preferably in manufacturing or corrugated packaging.\n Experience managing more complex customer accounts preferred.\n Required Skills / Abilities Strong problem-solving and critical-thinking abilities.\n Proficiency with Microsoft Office and customer service systems.\n Excellent communication and relationship-building skills.\n Ability to manage multiple priorities in a fast-paced environment.\n High attention to detail and accuracy.\n Physical & Travel Requirements Prolonged periods of sitting and computer use.\n Occasional lifting up to 15 pounds.\n No travel required.\n EE Statement\nL&M Corrugated Container Corporation is an equal opportunity employer.",
    "jsonld_jobposting": {
      "url": "https://lmcorrugatedcontainer.applytojob.com/apply/rtqSJ60T9P/Customer-Service-Representative",
      "@type": "JobPosting",
      "title": "Customer Service Representative",
      "@context": "http://schema.org/",
      "datePosted": "2026-05-08",
      "description": "<span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Summary</span></span></b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">The Customer Service Representative handles more complex customer accounts.. This role manages escalated issues, coordinates closely with cross-functional teams, and ensures a seamless customer experience.</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Primary Duties & Responsibilities</span></span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Manage customer accounts, including more complex orders and projects.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Coordinate with Sales, Design, and Production teams to meet unique customer needs.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Assist in resolving escalated customer concerns, ensuring timely and effective solutions.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Maintain accurate customer data and order histories within the system.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Help identify opportunities for improving customer satisfaction and process efficiency.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Process orders, changes, and cancellations accurately.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Update customer account information and maintain accurate records.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Resolve basic product or service issues and escalate complex cases as needed.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Assist with general administrative tasks in the department.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Perform all other duties as assigned.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Education & Experience</span></span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">High school diploma required; Associate’s degree preferred.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">2–3 years of customer service experience, preferably in manufacturing or corrugated packaging.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Experience managing more complex customer accounts preferred.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Required Skills / Abilities</span></span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Strong problem-solving and critical-thinking abilities.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Proficiency with Microsoft Office and customer service systems.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Excellent communication and relationship-building skills.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Ability to manage multiple priorities in a fast-paced environment.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">High attention to detail and accuracy.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Physical & Travel Requirements</span></span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Prolonged periods of sitting and computer use.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Occasional lifting up to 15 pounds.</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">No travel required.</span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">EE Statement</span></span></b></span></span></span><br>L&M Corrugated Container Corporation is an equal opportunity employer.",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "54914",
          "addressRegion": "WI",
          "addressLocality": "Appleton"
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      },
      "validThrough": "2026-08-06",
      "uniqueJobCode": "job_20260508190410_DEZYX4P2DMQRNOWP",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20220504173251_V5Z9SZ66SPMOIVVG/logos/20220511194431_Updated_Logo.jpg",
        "name": "L&M Corrugated Container",
        "@type": "Organization",
        "sameAs": "https://lmcontainer.com/"
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      "experienceRequirements": "Mid Level"
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    "id": "rtqSJ60T9P",
    "title": "Customer Service Representative",
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