Loan Operations Specialist

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    "description": "<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong>Your next move starts here.</strong></span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">If you are looking to launch or advance your career in the financial industry, don&#39;t miss this opportunity. At Hickory Point Bank &amp; Trust, you&#39;ll work alongside innovative, creative individuals who are empowered to do what&rsquo;s right for our clients. Join a team that values your potential, supports your development, and invests in your success.</span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>Basic Functions:</strong></span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">The Loan Operations Specialist ensures the timely and accurate processing of consumer and residential loan applications, including preparing compliant disclosures and collecting all required documentation. This role is responsible for gathering and verifying information necessary to move loan files efficiently from application through underwriting submission. The Loan Operations Specialist prepares complete and accurate loan packages for underwriting while ensuring all supporting documentation meets regulatory and Bank requirements. </span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">The Loan Operations Specialist will perform a variety of loan servicing and operational tasks in a friendly, efficient, and accurate manner. This position supports customers by answering questions, providing solutions, and communicating effectively with customers, servicing companies, settlement agents, and bank staff both in person and over the phone. All duties are performed in compliance with applicable laws, regulations, and Bank policies and procedures. </span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>Essential Duties:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Process consumer and residential loan applications</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Prepare loan files for underwriting review</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Prepare compliant and timely loan disclosures</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Order and request required file documentation</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Follow up to ensure all preliminary documentation is received and complete</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Prepare loan packages for submission to underwriting</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Coordinate with originators and/or applicants to clear underwriting conditions</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Complete loan servicing and operational tasks, including documentation review, system updates, and file maintenance</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Handle customer inquiries and concerns in a professional and timely manner</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Provide back-up for other operational positions as directed by management</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Perform additional loan operations duties and activities as assigned by management </span></span></li>\n</ul>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>Knowledge, Skills, and Abilities:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Accommodation &ndash; Desire and motivation to help others</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Cautiousness &ndash; Ability to make thoughtful decisions and follow established procedures</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Idea Orientation &ndash; Ability to think creatively and generate solutions</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Thoroughness &ndash; Strong attention to detail and accuracy when handling documentation</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Urgency &ndash; Motivation to take prompt action to achieve timely results</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Ability to handle multiple tasks in a fast-paced environment</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Strong oral and written communication skills</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Strong computer skills, including Microsoft Windows-based application</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>Education and Experience:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">High school diploma or GED equivalent</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Mortgage loan operations experience, preferred</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Customer service experience, preferre</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>Position Requirements:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Maintain confidentiality and a high degree of integrity</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Demonstrate accuracy and attention to detail</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Exhibit strong communication skills</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Working knowledge of Windows-based programs</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Portray a professional image of self and the Bank</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Willingness to accept and complete ongoing projects as needed</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Ability to stand, file, bend, kneel, perform extended keyboarding, use telephone systems, climb stairs and ladders, and sit for extended periods of time </span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>Disclaimer:</strong></span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">This job description is intended to convey information essential to understanding the scope of the position and the general nature and level of work performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the position.</span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>Equal Opportunities Statement</strong></span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Hickory Point Bank &amp; Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>Salary Disclaimer</strong></span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">The salary range provided represents the anticipated&nbsp;<em>starting pay</em>&nbsp;for this position. Individual compensation is based on various factors, including but not limited to, role requirements and responsibilities, related experience, education, qualifications, and internal equity.&nbsp;</span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>Benefit Package</strong></span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">This position is eligible for a robust benefit package. Available benefits include Health Insurance, Dental Insurance, Vision Insurance, Group Term Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Account, Health Reimbursement Account, Paid Holidays, Paid Time Off, Volunteer Time, Bereavement Time, Employee Assistance Program, 401(k) Retirement Plan.</span></span></p>\n",
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This role is responsible for gathering and verifying information necessary to move loan files efficiently from application through underwriting submission. The Loan Operations Specialist prepares complete and accurate loan packages for underwriting while ensuring all supporting documentation meets regulatory and Bank requirements. \\n\\nThe Loan Operations Specialist will perform a variety of loan servicing and operational tasks in a friendly, efficient, and accurate manner. This position supports customers by answering questions, providing solutions, and communicating effectively with customers, servicing companies, settlement agents, and bank staff both in person and over the phone. 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