Customer Service Associate

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  "last_changed_at": "2026-06-11T08:47:49.497Z",
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  "location": {
    "raw": "12  2421 E Hwy 190 - Copperas Cove, TX 76522; 2421 E Hwy 190, Copperas Cove, TX, 76522, USA",
    "city": "Copperas Cove",
    "region": "TX",
    "country": "United States",
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    "confidence": 0.8
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    "location": {
      "raw": "12  2421 E Hwy 190 - Copperas Cove, TX 76522; 2421 E Hwy 190, Copperas Cove, TX, 76522, USA",
      "city": "Copperas Cove",
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{
  "detail": {
    "city": "Copperas Cove",
    "jobId": 230519,
    "level": "",
    "endDate": "",
    "legalId": 4194,
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    "jobShift": "",
    "jobTitle": "Customer Service Associate",
    "location": "12  2421 E Hwy 190 - Copperas Cove, TX 76522",
    "startDate": "",
    "clientCode": "10N78",
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    "description": "<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>SUMMARY</strong>:  Assists with store operations.</span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong>:  Include the following, other duties may be assigned:</span></span></p>\r\n\r\n<p> </p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Greets customers upon encounter</span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Assists customers as needed in finding items and/or answering questions</span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Removes out of date items from display area to include pulling wares and clothing.</span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Maintains display areas including special displays, racks, shelves, bins, and other areas displaying items for sale</span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Monitors and opens dressing rooms and restrooms, as needed</span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Watches for theft</span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Accepts donations and/or directs donors to donation area; prepares receipts as necessary</span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Hang clothing in production, when needed</span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Cleans areas of the store, including restrooms</span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Puts merchandise, including wares and clothing, out on the floor</span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>LEADERSHIP COMPETENCIES:</strong></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<table cellspacing=\"0\" class=\"Table\" style=\"border-collapse:collapse;border:none;\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:1px solid #000000;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>Leadership Competency</strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:none;border-right:1px solid #000000;border-top:1px solid #000000;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>Hourly / Non-Supervisory Leader</strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td colspan=\"2\" style=\"background-color:#ffd966;border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:none;width:638px;\">\r\n\t\t\t<p style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>OUR TEAM</strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Emotional Maturity and Respect</span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:none;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Thinks how their actions make other people feel and acts appropriately.  Tempers personal emotions and escalates sensitive issues to the appropriate level of management.</span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Integrity</span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:none;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Can be counted on and trusted; models professional ethics by acting honestly.</span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Capacity for Change and Innovation</span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:none;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Open to new ideas and ways of doing things; gives ideas collaboratively to improve processes or programs. </span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Interpersonal Skills</span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:none;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Builds relationships and works well with others; listens to understand and answers appropriately.</span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Commitment to Development and Empowerment of Self and Others</span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:none;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Completes required training and looks to grow on the job through continuous learning; becomes self-sufficient. </span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td colspan=\"2\" style=\"background-color:#9cc2e5;border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:none;width:638px;\">\r\n\t\t\t<p style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>OUR COMMUNITY</strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Commitment to Goodwill’s Mission, Vision, and Values</span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:none;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Actions are in line with Goodwill’s Mission, Vision, and Values.</span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Commitment to Diversity, Equity, and Inclusion</span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:none;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Works well with people that look and think differently.</span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Community and Service</span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:none;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Wants to help others and make a difference in the community. </span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td colspan=\"2\" style=\"background-color:#a8d08d;border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:none;width:638px;\">\r\n\t\t\t<p style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>OUR GROWTH</strong></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Commitment to Excellence and Customer Service</span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:none;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Meets goals and gives outstanding customer service to customers, donors, and participants.</span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Business Acumen</span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:none;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Makes good choices.  Effectively transfers learning from one situation to another.</span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:1px solid #000000;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Stewardship and Accountability</span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;border-left:none;border-right:1px solid #000000;border-top:none;width:319px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Takes care of company property.  Takes responsibility and ownership of personal actions and outcomes.</span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Customer Service Associate\",\"identifier\":\"J10N78230519\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/D219F7D5819692BCD47CC99BD69B4E5E/jobs/230519\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D219F7D5819692BCD47CC99BD69B4E5E\",\"datePosted\":\"2026-06-10\",\"description\":\"Job DetailsJob Location: 12  2421 E Hwy 190 - Copperas Cove, TX 76522Position Type: Full-Time/Part-TimeSalary Range: $13.00 - $13.00SUMMARY:  Assists with store operations.\\r\\n\\r\\n \\r\\n\\r\\nESSENTIAL DUTIES AND RESPONSIBILITIES:  Include the following, other duties may be assigned:\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tGreets customers upon encounter\\r\\n\\tAssists customers as needed in finding items and/or answering questions\\r\\n\\tRemoves out of date items from display area to include pulling wares and clothing.\\r\\n\\tMaintains display areas including special displays, racks, shelves, bins, and other areas displaying items for sale\\r\\n\\tMonitors and opens dressing rooms and restrooms, as needed\\r\\n\\tWatches for theft\\r\\n\\tAccepts donations and/or directs donors to donation area; prepares receipts as necessary\\r\\n\\tHang clothing in production, when needed\\r\\n\\tCleans areas of the store, including restrooms\\r\\n\\tPuts merchandise, including wares and clothing, out on the floor\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nLEADERSHIP COMPETENCIES:\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tLeadership Competency\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tHourly / Non-Supervisory Leader\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOUR TEAM\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tEmotional Maturity and Respect\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tThinks how their actions make other people feel and acts appropriately.  Tempers personal emotions and escalates sensitive issues to the appropriate level of management.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tIntegrity\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCan be counted on and trusted; models professional ethics by acting honestly.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCapacity for Change and Innovation\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOpen to new ideas and ways of doing things; gives ideas collaboratively to improve processes or programs. \\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tInterpersonal Skills\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tBuilds relationships and works well with others; listens to understand and answers appropriately.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCommitment to Development and Empowerment of Self and Others\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCompletes required training and looks to grow on the job through continuous learning; becomes self-sufficient. \\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOUR COMMUNITY\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCommitment to Goodwill’s Mission, Vision, and Values\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tActions are in line with Goodwill’s Mission, Vision, and Values.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCommitment to Diversity, Equity, and Inclusion\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWorks well with people that look and think differently.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCommunity and Service\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWants to help others and make a difference in the community. \\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOUR GROWTH\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCommitment to Excellence and Customer Service\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tMeets goals and gives outstanding customer service to customers, donors, and participants.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tBusiness Acumen\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tMakes good choices.  Effectively transfers learning from one situation to another.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tStewardship and Accountability\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTakes care of company property.  Takes responsibility and ownership of personal actions and outcomes.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\nQualificationsQUALIFICATION REQUIREMENTS:\\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n \\nAll individuals must pass a drug screen.  A criminal background check is required.\\n \\nEDUCATION:\\nAll educational backgrounds are accepted; or up to one month related experience and/or training; or equivalent combination of education and experience. \\n \\nLANGUAGE SKILLS: \\nAbility to read the English language preferred.  \\n \\nMATHEMATICAL SKILLS\\nAbility to add and subtract two digit numbers preferred. \\n \\nREASONING ABILITY\\nAbility to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. \\n \\nCERTIFICATES, LICENSES, REGISTRATIONS\\nIn order to operate a forklift, certification must be obtained through a company-specific training program.\\n \\nPHYSICAL DEMANDS: \\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. \\n \\nWhile performing the duties of this job, the employee \\n\\n\\tMust be able to stand up to eight hours a day. \\n\\tMust be able to walk up to eight hours per day.\\n\\tMust be able use hands to handle or feel, and reach with hands and arms. \\n\\tMust have sufficient eyesight and manual dexterity to discriminate between and classify items.\\n\\tMust be able to bend and twist frequently.\\n\\tMust be able to regularly lift and carry 25 pounds and occasionally lift and carry up to 100 pounds.\\n\\tThe employee is frequently required to talk or hear.\\n\\tMust be able to follow instructions.\\n\\tSpecific vision abilities required by this job include close vision (clear vision at 20 inches and less) and color vision (ability to identify and distinguish colors).\\n\\n\\n \\n\\nWORK ENVIRONMENT:\\n\\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\\n\\n \\n\\nWhile performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to fumes, airborne particles (lint and dust), and animal hair. The employee is occasionally exposed to moving parts; high, precarious places; and vibration.\\n\\n \\n\\nThe noise level in the work environment varies from quiet to loud.\\n\\n \\n\\nIt is the policy of Heart of Texas Goodwill to ensure equal employment opportunities in accordance with federal law. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age (40 years old or more), military status, or veteran status is illegal. Heart of Texas Goodwill Industries will provide reasonable accommodations during its interview process for individuals with disabilities, upon request. \\n\\nHeart of Texas Goodwill managers and employees will comply with federal law. Any employees that deliberately violate this policy will be subject to disciplinary action. Persons who believe Heart of Texas Goodwill did not provide reasonable accommodations or has discriminated against them may file a discrimination complaint with the Heart of Texas Goodwill’s Compliance Officer. The Compliance Officer has full authority to manage issues involving employment discrimination and accommodations. To file an allegation of discrimination or failure to provide reasonable accommodations, contact the Compliance Officer via one of the following methods: (mail) 1700 S. New Road, Waco, TX 76711; (email) [email protected]; (phone) 254-753-7337 ext. 450.\",\"responsibilities\":\"SUMMARY:  Assists with store operations.\\r\\n\\r\\n \\r\\n\\r\\nESSENTIAL DUTIES AND RESPONSIBILITIES:  Include the following, other duties may be assigned:\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tGreets customers upon encounter\\r\\n\\tAssists customers as needed in finding items and/or answering questions\\r\\n\\tRemoves out of date items from display area to include pulling wares and clothing.\\r\\n\\tMaintains display areas including special displays, racks, shelves, bins, and other areas displaying items for sale\\r\\n\\tMonitors and opens dressing rooms and restrooms, as needed\\r\\n\\tWatches for theft\\r\\n\\tAccepts donations and/or directs donors to donation area; prepares receipts as necessary\\r\\n\\tHang clothing in production, when needed\\r\\n\\tCleans areas of the store, including restrooms\\r\\n\\tPuts merchandise, including wares and clothing, out on the floor\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nLEADERSHIP COMPETENCIES:\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tLeadership Competency\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tHourly / Non-Supervisory Leader\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOUR TEAM\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tEmotional Maturity and Respect\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tThinks how their actions make other people feel and acts appropriately.  Tempers personal emotions and escalates sensitive issues to the appropriate level of management.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tIntegrity\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCan be counted on and trusted; models professional ethics by acting honestly.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCapacity for Change and Innovation\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOpen to new ideas and ways of doing things; gives ideas collaboratively to improve processes or programs. \\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tInterpersonal Skills\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tBuilds relationships and works well with others; listens to understand and answers appropriately.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCommitment to Development and Empowerment of Self and Others\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCompletes required training and looks to grow on the job through continuous learning; becomes self-sufficient. \\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOUR COMMUNITY\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCommitment to Goodwill’s Mission, Vision, and Values\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tActions are in line with Goodwill’s Mission, Vision, and Values.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCommitment to Diversity, Equity, and Inclusion\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWorks well with people that look and think differently.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCommunity and Service\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWants to help others and make a difference in the community. \\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOUR GROWTH\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCommitment to Excellence and Customer Service\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tMeets goals and gives outstanding customer service to customers, donors, and participants.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tBusiness Acumen\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tMakes good choices.  Effectively transfers learning from one situation to another.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tStewardship and Accountability\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTakes care of company property.  Takes responsibility and ownership of personal actions and outcomes.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HEART OF TEXAS GOODWILL INDUSTRIES\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D219F7D5819692BCD47CC99BD69B4E5E\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"2421 E Hwy 190\",\"addressLocality\":\"Copperas Cove\",\"addressRegion\":\"TX\",\"postalCode\":76522,\"addressCountry\":\"USA\"}},\"qualifications\":\"QUALIFICATION REQUIREMENTS:\\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n \\nAll individuals must pass a drug screen.  A criminal background check is required.\\n \\nEDUCATION:\\nAll educational backgrounds are accepted; or up to one month related experience and/or training; or equivalent combination of education and experience. \\n \\nLANGUAGE SKILLS: \\nAbility to read the English language preferred.  \\n \\nMATHEMATICAL SKILLS\\nAbility to add and subtract two digit numbers preferred. \\n \\nREASONING ABILITY\\nAbility to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. \\n \\nCERTIFICATES, LICENSES, REGISTRATIONS\\nIn order to operate a forklift, certification must be obtained through a company-specific training program.\\n \\nPHYSICAL DEMANDS: \\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. \\n \\nWhile performing the duties of this job, the employee \\n\\n\\tMust be able to stand up to eight hours a day. \\n\\tMust be able to walk up to eight hours per day.\\n\\tMust be able use hands to handle or feel, and reach with hands and arms. \\n\\tMust have sufficient eyesight and manual dexterity to discriminate between and classify items.\\n\\tMust be able to bend and twist frequently.\\n\\tMust be able to regularly lift and carry 25 pounds and occasionally lift and carry up to 100 pounds.\\n\\tThe employee is frequently required to talk or hear.\\n\\tMust be able to follow instructions.\\n\\tSpecific vision abilities required by this job include close vision (clear vision at 20 inches and less) and color vision (ability to identify and distinguish colors).\\n\\n\\n \\n\\nWORK ENVIRONMENT:\\n\\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\\n\\n \\n\\nWhile performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to fumes, airborne particles (lint and dust), and animal hair. The employee is occasionally exposed to moving parts; high, precarious places; and vibration.\\n\\n \\n\\nThe noise level in the work environment varies from quiet to loud.\\n\\n \\n\\nIt is the policy of Heart of Texas Goodwill to ensure equal employment opportunities in accordance with federal law. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age (40 years old or more), military status, or veteran status is illegal. 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New Road, Waco, TX 76711; (email) [email protected]; (phone) 254-753-7337 ext. 450.\",\"experienceRequirements\":\"QUALIFICATION REQUIREMENTS:\\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n \\nAll individuals must pass a drug screen.  A criminal background check is required.\\n \\nEDUCATION:\\nAll educational backgrounds are accepted; or up to one month related experience and/or training; or equivalent combination of education and experience. \\n \\nLANGUAGE SKILLS: \\nAbility to read the English language preferred.  \\n \\nMATHEMATICAL SKILLS\\nAbility to add and subtract two digit numbers preferred. \\n \\nREASONING ABILITY\\nAbility to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. \\n \\nCERTIFICATES, LICENSES, REGISTRATIONS\\nIn order to operate a forklift, certification must be obtained through a company-specific training program.\\n \\nPHYSICAL DEMANDS: \\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. \\n \\nWhile performing the duties of this job, the employee \\n\\n\\tMust be able to stand up to eight hours a day. \\n\\tMust be able to walk up to eight hours per day.\\n\\tMust be able use hands to handle or feel, and reach with hands and arms. \\n\\tMust have sufficient eyesight and manual dexterity to discriminate between and classify items.\\n\\tMust be able to bend and twist frequently.\\n\\tMust be able to regularly lift and carry 25 pounds and occasionally lift and carry up to 100 pounds.\\n\\tThe employee is frequently required to talk or hear.\\n\\tMust be able to follow instructions.\\n\\tSpecific vision abilities required by this job include close vision (clear vision at 20 inches and less) and color vision (ability to identify and distinguish colors).\\n\\n\\n \\n\\nWORK ENVIRONMENT:\\n\\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\\n\\n \\n\\nWhile performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to fumes, airborne particles (lint and dust), and animal hair. The employee is occasionally exposed to moving parts; high, precarious places; and vibration.\\n\\n \\n\\nThe noise level in the work environment varies from quiet to loud.\\n\\n \\n\\nIt is the policy of Heart of Texas Goodwill to ensure equal employment opportunities in accordance with federal law. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age (40 years old or more), military status, or veteran status is illegal. Heart of Texas Goodwill Industries will provide reasonable accommodations during its interview process for individuals with disabilities, upon request. \\n\\nHeart of Texas Goodwill managers and employees will comply with federal law. Any employees that deliberately violate this policy will be subject to disciplinary action. Persons who believe Heart of Texas Goodwill did not provide reasonable accommodations or has discriminated against them may file a discrimination complaint with the Heart of Texas Goodwill’s Compliance Officer. The Compliance Officer has full authority to manage issues involving employment discrimination and accommodations. To file an allegation of discrimination or failure to provide reasonable accommodations, contact the Compliance Officer via one of the following methods: (mail) 1700 S. New Road, Waco, TX 76711; (email) [email protected]; (phone) 254-753-7337 ext. 450.\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>QUALIFICATION REQUIREMENTS:</strong></span></span></p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. <em>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</em></span></span></p>\n<p> </p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">All individuals must pass a drug screen.  A criminal background check is required.</span></span></p>\n<p> </p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>EDUCATION:</strong></span></span></p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">All educational backgrounds are accepted; or up to one month related experience and/or training; or equivalent combination of education and experience. </span></span></p>\n<p> </p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>LANGUAGE SKILLS: </strong></span></span></p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ability to read the English language preferred.  </span></span></p>\n<p> </p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>MATHEMATICAL SKILLS</strong></span></span></p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ability to add and subtract two digit numbers preferred. </span></span></p>\n<p style=\"margin-left:24px;\"> </p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>REASONING ABILITY</strong></span></span></p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. </span></span></p>\n<p style=\"margin-left:24px;\"> </p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>CERTIFICATES, LICENSES, REGISTRATIONS</strong></span></span></p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">In order to operate a forklift, certification must be obtained through a company-specific training program.</span></span></p>\n<p> </p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>PHYSICAL DEMANDS:</strong> </span></span></p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. <em>Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions</em>. </span></span></p>\n<p> </p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">While performing the duties of this job, the employee </span></span></span></p>\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Must be able to stand up to eight hours a day. </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Must be able to walk up to eight hours per day.</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Must be able use hands to handle or feel, and reach with hands and arms. </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Must have sufficient eyesight and manual dexterity to discriminate between and classify items.</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Must be able to bend and twist frequently.</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Must be able to regularly lift and carry 25 pounds and occasionally lift and carry up to 100 pounds.</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">The employee is frequently required to talk or hear.</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Must be able to follow instructions.</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:'Times New Roman', serif;\">Specific vision abilities required by this job include close vision (clear vision at 20 inches and less) and color vision (ability to identify and distinguish colors).</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong>WORK ENVIRONMENT:</strong></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. <em>Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions</em>.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to fumes, airborne particles (lint and dust), and animal hair. The employee is occasionally exposed to moving parts; high, precarious places; and vibration.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">The noise level in the work environment varies from quiet to loud.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-size:11.5pt;\"><span style=\"color:#000000;\">It is the policy of Heart of Texas Goodwill to ensure equal employment opportunities in accordance with federal law. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age (40 years old or more), military status, or veteran status is illegal. Heart of Texas Goodwill Industries will provide reasonable accommodations during its interview process for individuals with disabilities, upon request. </span></span></strong></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-size:11.5pt;\"><span style=\"color:#000000;\">Heart of Texas Goodwill managers and </span></span></strong><strong><span style=\"font-size:11.5pt;\">employees will comply with federal law. Any employees that deliberately violate this policy will be subject to disciplinary action. Persons who believe Heart of Texas Goodwill did not provide reasonable accommodations or has discriminated against them may file a discrimination complaint with the Heart of Texas Goodwill’s Compliance Officer. The Compliance Officer has full authority to manage issues involving employment discrimination and accommodations. To file an allegation of discrimination or failure to provide reasonable accommodations, contact the Compliance Officer via one of the following methods: (mail) 1700 S. New Road, Waco, TX 76711; (email) <a href=\"mailto:[email protected]\">[email protected]</a><span style=\"color:#000000;\">; (phone) 254-753-7337 ext. 450.</span></span></strong></span></span></p>",
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