Client Access Specialist - Substance Use

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    "description": "<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><em><strong>Northern Pines Mental Health Center is proud to offer competitive wages and an exceptional benefits package!&nbsp;</strong></em></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">We are seeing a Client Access Specialist to join our team! This position will provide continuous daily supportive services&nbsp;for the Northern Pines offices.&nbsp;This role will support both Northern Pines clients and staff.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><strong>Essential Functions</strong>&nbsp;include:</span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><span style=\"color:black\"><span style=\"background-color:white\">Provide assistance to SUDS Director, LADC Supervisor and SUDS team (as assigned by director or supervisor) in the following areas:</span></span></span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><span style=\"color:black\"><span style=\"background-color:white\">Function as the first line of contact for all clients and contacts with all SUDS locations</span></span></span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><span style=\"color:black\"><span style=\"background-color:white\">Manage client scheduling for all LADC and SUDS MHP staff on the team</span></span></span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><span style=\"color:black\"><span style=\"background-color:white\">Process all SUDS intakes and referrals received</span></span></span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><span style=\"color:black\"><span style=\"background-color:white\">Manage all client waitlists</span></span></span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><span style=\"color:black\"><span style=\"background-color:white\">Update policy/ procedure boards and manual as directed by the SUDS Director to ensure current policies are reflected</span></span></span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><span style=\"color:black\"><span style=\"background-color:white\">Update program client orientation manual as needed and/or other SUDS forms used in the intake or Rule 25 process</span></span></span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><span style=\"color:black\"><span style=\"background-color:white\">Maintain familiarity with all billing issues/ codes relating to substance use programs and others assigned</span></span></span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><span style=\"color:black\"><span style=\"background-color:white\">Coordinate with billing staff, MN-ITS and DAANES to resolve issues</span></span></span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><span style=\"color:black\"><span style=\"background-color:white\">Connect clients with community resources as needed</span></span></span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><span style=\"color:black\"><span style=\"background-color:white\">Make internal referrals for client care within the Northern Pines system of services</span></span></span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><span style=\"color:black\"><span style=\"background-color:white\">Collecting urine samples for testing vendors. This may include but is not limited to: collecting and entering client information, submitting requests via online link for supplies, testing, etc.</span></span></span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><span style=\"color:black\"><span style=\"background-color:white\">Maintain accurate and timely documentation in client call log</span></span></span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><span style=\"color:black\"><span style=\"background-color:white\">Other miscellaneous duties as assigned to support the operations of SUDS</span></span></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><strong>Qualifications&nbsp;</strong>include:</span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">Excellent organizational and interpersonal skills</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">Ability to multi task, pay close attention to details, work in a fast-paced environment and work independently at times</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">Ability to lift 60lbs on an occasional basis</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">Sit and/or stand for long periods of time</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">Travel is a function of this position; a valid driver&#39;s license is required</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\"><strong>Compensation &amp; Benefits</strong>&nbsp;include:</span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">A starting wage of $21.00/ hour</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">Health, Dental, Disability and Life insurance with other additional voluntary options for spousal life,&nbsp;short term disability, accident, hospital indemnity and critical illness plans</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">Health Savings account with employer contribution</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">401K with employer match</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">Generous paid time off (1st-3rd year 19 days/152 hours for full time then increases with longevity)&nbsp;</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">Nine holidays observed per year as follows: New Year&rsquo;s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving Day, Christmas Eve Day, Christmas Day and a Weather Float Day.</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">Supportive of time off for a healthy work/life balance&nbsp;</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">Bereavement Pay</span></span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">Travel reimbursement</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">Northern Pines Mental Health Center is an Affirmative Action/ Equal Opportunity Employer. Please submit a resume and cover letter to apply.</span></span></p>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"font-size:12px\">Keywords: Support Specialist, Support Staff, Receptionist, Reception, Administrative Support, Medical Reception, Medical Administration, Minnesota, Mental Health, Non-Profit, Program Support, Scheduler, Client Relations, Customer Service&nbsp;</span></span></p>\n",
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