CRM Specialist (Philippines, Remote)

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  "detail": {
    "url": "https://rayconglobal.applytojob.com/apply/jobs/details/99oI1VEBvR?&",
    "heading": "CRM Specialist (Philippines, Remote)",
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    "description_html": "<h2 style=\"line-height:1.3800000000000001;background-color:#ffffff;margin-top:24px;padding:0pt 0pt 4pt 0pt;\"><span style=\"font-size:17pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Email/CRM (Klaviyo) – Retention‑Focused</span></span></span></span></span></span></h2><h2 style=\"line-height:1.3800000000000001;background-color:#ffffff;padding:14pt 0pt 4pt 0pt;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Title: Email & CRM Specialist (Klaviyo – Retention Focus)</span></span></span></span></span></span><br><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Location: Remote (overseas, US hours)</span></span></span></span></span></span></h2><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>Role</strong>: Email and CRM Specialist (Klaviyo, Retention Focus)</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>Mission</strong>: We're on a mission to make Raycon the most loved consumer tech brand in the world where every product and every customer touchpoint feels joyful, effortless, and personal. We're hiring an Email & CRM Specialist to own retention end-to-end: design, build, segment, test, and report. If you live for inbox conversion, obsess over the difference between a good subject line and a great one, and want to be the operator who turns first-time buyers into superfans, read on. </span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>Growth</strong>: Profitable growth with 4+ million customers and international expansion. Retention is now the highest-leverage lever for the next phase.</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>Location</strong>: Remote (overseas), working US business hours. Full-time, 40 hours per week.</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>Compensation</strong>: Competitive base + opportunities for pay increases as you take on greater responsibility and perform well. 30-day probation period to ensure smooth onboarding and performance alignment.</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>Team</strong>: This role reports into Marketing leadership and collaborates daily with brand, creative, growth marketing, and e-commerce. You'll own the Klaviyo program end-to-end and partner with Amazon and DTC teams on customer lifecycle.</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>Why Now</strong>: We're at a major inflection point. With 4M+ customers and a fast-growing repeat buyer base, retention is the single biggest lever for LTV and brand loyalty. We need an operator who can ship high-converting flows weekly while building the segmentation, design, and testing engine that compounds over time.</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">You’d be a Fit if You Have: </span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• 2–4+ years hands-on in email/CRM for DTC/e-commerce brands</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Deep Klaviyo experience — flows, campaigns, segments, reporting (this is non-negotiable)</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Strong email design skills in Figma, Photoshop, or similar; mobile-first by default</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Fluent in lifecycle and retention strategy — first purchase, win-back, VIP, reactivation</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Proficiency with AI tools like Claude and ChatGPT, and a real point of view on how to use them to ship faster</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Obsessive attention to detail — you QA every send before it goes out</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Bias for testing — subject lines, layouts, offers, content blocks</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Strong analytical mindset; comfortable reading and acting on email KPIs</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Nice to Have: </span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Experience with Postscript or other SMS platforms</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Experience working with video / UGC assets in email</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Familiarity with Amazon customer data handoffs into CRM</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Key Responsibilities:</span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>• Campaigns & Flows</strong>: Build and deploy email campaigns and automated flows in Klaviyo — welcome, post-purchase, win-back, browse/cart abandonment, product launches, promos. Manage basic Postscript/SMS campaigns where applicable.</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• <strong>Design & Content</strong>: Design on-brand, mobile-first, high-converting email templates using product imagery, UGC, and brand guidelines. Partner with internal stakeholders for copy; ensure clear, conversion-focused structure and CTAs.</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• <strong>Segmentation & Targeting</strong>: Create and optimize Klaviyo segments such as high-value customers, lapsing, new buyers, repeat purchasers to drive personalized, relevant messaging at scale.</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• <strong>List Hygiene & Deliverability</strong>: Maintain healthy lists and deliverability best practices. Protect sender reputation.</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• <strong>A/B Testing</strong>: Run continuous tests on subject lines, layouts, offers, and content blocks. Document and share learnings.</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• <strong>Analytics & Reporting</strong>: Track and report on core CRM KPIs (open rate, CTR, revenue per send, unsubscribe, spam rate, LTV impact). Surface insights and recommendations to the broader marketing team.</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• <strong>QA & Ownership</strong>: Own end-to-end QA before every send. Zero broken links. Zero typos. Zero wrong-segment sends.</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">What Success Looks Like:</span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Email-attributed revenue grows meaningfully as a percentage of total DTC revenue</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Repeat purchase rate and customer LTV trend up quarter over quarter</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Every send goes out QA'd, on-brand, and on-time — zero send errors</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• A continuous test cadence is in place with documented learnings that compound</span></span></span></span></span></span></p><br><p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Why Work at Raycon: </span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Impact: You own the retention channel — your work directly compounds LTV</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Autonomy: Build the program your way; ship fast without bureaucracy</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Team: Smart, hungry, kind operators who get sh*t done</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Company Values: </span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Customer First</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Think Big</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Raise the Bar Every Day</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• GSD: Get Sh*t Done</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Perks and Benefits: </span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• 50% team discount on Raycon products</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• $1,500 annual L&D stipend (conferences, certifications, seminars)</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Opportunities for pay increases as you take on greater responsibility</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Remote-first flexibility within US working hours</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Interview Process: </span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">1. Initial Application:  Submit your resume and answer all application questions thoughtfully</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">2. Initial Call: A 30-minute conversation with our recruiter focused on culture fit and your experience</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">3. Case Study: A practical exercise tailored to the role (flow build or audit), designed to highlight how you think and create</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">4. Round 1 Interview: A 30-minute case review with the hiring manager</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">5. Final Round: A 30-minute executive interview to align on vision, expectations, and growth</span></span></span></span></span></span></p><br><p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">PLEASE ANSWER THESE QUESTIONS VIA MESSAGE OR IN A SUBMITTED DOCUMENT</span></span></span></span></span></span></strong></u></p> <ol><li style=\"list-style-type:decimal;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Do you have experience with Klaviyo, Postscript, Shopify, or similar CRM / e-commerce platforms? Please describe briefly. </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#bf2c4b;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">*</span></span></span></span></span></span></li><li style=\"list-style-type:decimal;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Share an example of a lifecycle or retention campaign you’ve worked on (or a relevant project from school or an internship). What were the results? </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#bf2c4b;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">*</span></span></span></span></span></span></li><li style=\"list-style-type:decimal;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">How have you used AI tools (ChatGPT, Claude, Klaviyo AI, etc.) in a marketing or professional context? </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#bf2c4b;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">*</span></span></span></span></span></span></li><li style=\"list-style-type:decimal;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">What are your preferred working hours / time zone? </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#bf2c4b;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">*</span></span></span></span></span></span></li></ol><p style=\"line-height:1.38;margin-left:36px;margin-top:3px;margin-bottom:3px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f283a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">What is your expected monthly salary? </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#bf2c4b;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">*</span></span></span></span></span></span></span></span></span></span></span></span></p>",
    "description_text": "Email/CRM (Klaviyo) – Retention‑Focused\n Title: Email & CRM Specialist (Klaviyo – Retention Focus)\n Location: Remote (overseas, US hours)\n Role : Email and CRM Specialist (Klaviyo, Retention Focus)\n  Mission : We're on a mission to make Raycon the most loved consumer tech brand in the world where every product and every customer touchpoint feels joyful, effortless, and personal. We're hiring an Email & CRM Specialist to own retention end-to-end: design, build, segment, test, and report. If you live for inbox conversion, obsess over the difference between a good subject line and a great one, and want to be the operator who turns first-time buyers into superfans, read on.\n  Growth : Profitable growth with 4+ million customers and international expansion. Retention is now the highest-leverage lever for the next phase.\n  Location : Remote (overseas), working US business hours. Full-time, 40 hours per week.\n  Compensation : Competitive base + opportunities for pay increases as you take on greater responsibility and perform well. 30-day probation period to ensure smooth onboarding and performance alignment.\n  Team : This role reports into Marketing leadership and collaborates daily with brand, creative, growth marketing, and e-commerce. You'll own the Klaviyo program end-to-end and partner with Amazon and DTC teams on customer lifecycle.\n  Why Now : We're at a major inflection point. With 4M+ customers and a fast-growing repeat buyer base, retention is the single biggest lever for LTV and brand loyalty. We need an operator who can ship high-converting flows weekly while building the segmentation, design, and testing engine that compounds over time.\n  You’d be a Fit if You Have:\n • 2–4+ years hands-on in email/CRM for DTC/e-commerce brands\n • Deep Klaviyo experience — flows, campaigns, segments, reporting (this is non-negotiable)\n • Strong email design skills in Figma, Photoshop, or similar; mobile-first by default\n • Fluent in lifecycle and retention strategy — first purchase, win-back, VIP, reactivation\n • Proficiency with AI tools like Claude and ChatGPT, and a real point of view on how to use them to ship faster\n • Obsessive attention to detail — you QA every send before it goes out\n • Bias for testing — subject lines, layouts, offers, content blocks\n • Strong analytical mindset; comfortable reading and acting on email KPIs\n  Nice to Have:\n • Experience with Postscript or other SMS platforms\n • Experience working with video / UGC assets in email\n • Familiarity with Amazon customer data handoffs into CRM\n  Key Responsibilities:\n • Campaigns & Flows : Build and deploy email campaigns and automated flows in Klaviyo — welcome, post-purchase, win-back, browse/cart abandonment, product launches, promos. Manage basic Postscript/SMS campaigns where applicable.\n • Design & Content : Design on-brand, mobile-first, high-converting email templates using product imagery, UGC, and brand guidelines. Partner with internal stakeholders for copy; ensure clear, conversion-focused structure and CTAs.\n • Segmentation & Targeting : Create and optimize Klaviyo segments such as high-value customers, lapsing, new buyers, repeat purchasers to drive personalized, relevant messaging at scale.\n • List Hygiene & Deliverability : Maintain healthy lists and deliverability best practices. Protect sender reputation.\n • A/B Testing : Run continuous tests on subject lines, layouts, offers, and content blocks. Document and share learnings.\n • Analytics & Reporting : Track and report on core CRM KPIs (open rate, CTR, revenue per send, unsubscribe, spam rate, LTV impact). Surface insights and recommendations to the broader marketing team.\n • QA & Ownership : Own end-to-end QA before every send. Zero broken links. Zero typos. Zero wrong-segment sends.\n  What Success Looks Like:\n • Email-attributed revenue grows meaningfully as a percentage of total DTC revenue\n • Repeat purchase rate and customer LTV trend up quarter over quarter\n • Every send goes out QA'd, on-brand, and on-time — zero send errors\n • A continuous test cadence is in place with documented learnings that compound\n Why Work at Raycon:\n • Impact: You own the retention channel — your work directly compounds LTV\n • Autonomy: Build the program your way; ship fast without bureaucracy\n • Team: Smart, hungry, kind operators who get sh*t done\n  Company Values:\n • Customer First\n • Think Big\n • Raise the Bar Every Day\n • GSD: Get Sh*t Done\n  Perks and Benefits:\n • 50% team discount on Raycon products\n • $1,500 annual L&D stipend (conferences, certifications, seminars)\n • Opportunities for pay increases as you take on greater responsibility\n • Remote-first flexibility within US working hours\n  Interview Process:\n 1. Initial Application:  Submit your resume and answer all application questions thoughtfully\n 2. Initial Call: A 30-minute conversation with our recruiter focused on culture fit and your experience\n 3. Case Study: A practical exercise tailored to the role (flow build or audit), designed to highlight how you think and create\n 4. Round 1 Interview: A 30-minute case review with the hiring manager\n 5. Final Round: A 30-minute executive interview to align on vision, expectations, and growth\n PLEASE ANSWER THESE QUESTIONS VIA MESSAGE OR IN A SUBMITTED DOCUMENT\n  Do you have experience with Klaviyo, Postscript, Shopify, or similar CRM / e-commerce platforms? Please describe briefly. *\n Share an example of a lifecycle or retention campaign you’ve worked on (or a relevant project from school or an internship). What were the results? *\n How have you used AI tools (ChatGPT, Claude, Klaviyo AI, etc.) in a marketing or professional context? *\n What are your preferred working hours / time zone? *\n What is your expected monthly salary?  *",
    "jsonld_jobposting": {
      "url": "https://rayconglobal.applytojob.com/apply/99oI1VEBvR/CRM-Specialist-Philippines-Remote",
      "@type": "JobPosting",
      "title": "CRM Specialist (Philippines, Remote)",
      "@context": "http://schema.org/",
      "datePosted": "2026-04-22",
      "description": "<h2 style=\"line-height:1.3800000000000001;background-color:#ffffff;margin-top:24px;padding:0pt 0pt 4pt 0pt;\"><span style=\"font-size:17pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Email/CRM (Klaviyo) – Retention‑Focused</span></span></span></span></span></span></h2><h2 style=\"line-height:1.3800000000000001;background-color:#ffffff;padding:14pt 0pt 4pt 0pt;\"><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Title: Email & CRM Specialist (Klaviyo – Retention Focus)</span></span></span></span></span></span><br><span style=\"font-size:12pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Location: Remote (overseas, US hours)</span></span></span></span></span></span></h2><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>Role</strong>: Email and CRM Specialist (Klaviyo, Retention Focus)</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>Mission</strong>: We're on a mission to make Raycon the most loved consumer tech brand in the world where every product and every customer touchpoint feels joyful, effortless, and personal. We're hiring an Email & CRM Specialist to own retention end-to-end: design, build, segment, test, and report. If you live for inbox conversion, obsess over the difference between a good subject line and a great one, and want to be the operator who turns first-time buyers into superfans, read on. </span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>Growth</strong>: Profitable growth with 4+ million customers and international expansion. Retention is now the highest-leverage lever for the next phase.</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>Location</strong>: Remote (overseas), working US business hours. Full-time, 40 hours per week.</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>Compensation</strong>: Competitive base + opportunities for pay increases as you take on greater responsibility and perform well. 30-day probation period to ensure smooth onboarding and performance alignment.</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>Team</strong>: This role reports into Marketing leadership and collaborates daily with brand, creative, growth marketing, and e-commerce. You'll own the Klaviyo program end-to-end and partner with Amazon and DTC teams on customer lifecycle.</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>Why Now</strong>: We're at a major inflection point. With 4M+ customers and a fast-growing repeat buyer base, retention is the single biggest lever for LTV and brand loyalty. We need an operator who can ship high-converting flows weekly while building the segmentation, design, and testing engine that compounds over time.</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">You’d be a Fit if You Have: </span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• 2–4+ years hands-on in email/CRM for DTC/e-commerce brands</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Deep Klaviyo experience — flows, campaigns, segments, reporting (this is non-negotiable)</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Strong email design skills in Figma, Photoshop, or similar; mobile-first by default</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Fluent in lifecycle and retention strategy — first purchase, win-back, VIP, reactivation</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Proficiency with AI tools like Claude and ChatGPT, and a real point of view on how to use them to ship faster</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Obsessive attention to detail — you QA every send before it goes out</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Bias for testing — subject lines, layouts, offers, content blocks</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Strong analytical mindset; comfortable reading and acting on email KPIs</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Nice to Have: </span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Experience with Postscript or other SMS platforms</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Experience working with video / UGC assets in email</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Familiarity with Amazon customer data handoffs into CRM</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Key Responsibilities:</span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><strong>• Campaigns & Flows</strong>: Build and deploy email campaigns and automated flows in Klaviyo — welcome, post-purchase, win-back, browse/cart abandonment, product launches, promos. Manage basic Postscript/SMS campaigns where applicable.</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• <strong>Design & Content</strong>: Design on-brand, mobile-first, high-converting email templates using product imagery, UGC, and brand guidelines. Partner with internal stakeholders for copy; ensure clear, conversion-focused structure and CTAs.</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• <strong>Segmentation & Targeting</strong>: Create and optimize Klaviyo segments such as high-value customers, lapsing, new buyers, repeat purchasers to drive personalized, relevant messaging at scale.</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• <strong>List Hygiene & Deliverability</strong>: Maintain healthy lists and deliverability best practices. Protect sender reputation.</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• <strong>A/B Testing</strong>: Run continuous tests on subject lines, layouts, offers, and content blocks. Document and share learnings.</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• <strong>Analytics & Reporting</strong>: Track and report on core CRM KPIs (open rate, CTR, revenue per send, unsubscribe, spam rate, LTV impact). Surface insights and recommendations to the broader marketing team.</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• <strong>QA & Ownership</strong>: Own end-to-end QA before every send. Zero broken links. Zero typos. Zero wrong-segment sends.</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">What Success Looks Like:</span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Email-attributed revenue grows meaningfully as a percentage of total DTC revenue</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Repeat purchase rate and customer LTV trend up quarter over quarter</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Every send goes out QA'd, on-brand, and on-time — zero send errors</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• A continuous test cadence is in place with documented learnings that compound</span></span></span></span></span></span></p><br><p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Why Work at Raycon: </span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Impact: You own the retention channel — your work directly compounds LTV</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Autonomy: Build the program your way; ship fast without bureaucracy</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Team: Smart, hungry, kind operators who get sh*t done</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Company Values: </span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Customer First</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Think Big</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Raise the Bar Every Day</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• GSD: Get Sh*t Done</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Perks and Benefits: </span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• 50% team discount on Raycon products</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• $1,500 annual L&D stipend (conferences, certifications, seminars)</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Opportunities for pay increases as you take on greater responsibility</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">• Remote-first flexibility within US working hours</span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Interview Process: </span></span></span></span></span></span></strong></u></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">1. Initial Application:  Submit your resume and answer all application questions thoughtfully</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">2. Initial Call: A 30-minute conversation with our recruiter focused on culture fit and your experience</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">3. Case Study: A practical exercise tailored to the role (flow build or audit), designed to highlight how you think and create</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">4. Round 1 Interview: A 30-minute case review with the hiring manager</span></span></span></span></span></span></p><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">5. Final Round: A 30-minute executive interview to align on vision, expectations, and growth</span></span></span></span></span></span></p><br><p style=\"line-height:1.38;\"><u><strong><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">PLEASE ANSWER THESE QUESTIONS VIA MESSAGE OR IN A SUBMITTED DOCUMENT</span></span></span></span></span></span></strong></u></p> <ol><li style=\"list-style-type:decimal;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Do you have experience with Klaviyo, Postscript, Shopify, or similar CRM / e-commerce platforms? Please describe briefly. </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#bf2c4b;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">*</span></span></span></span></span></span></li><li style=\"list-style-type:decimal;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Share an example of a lifecycle or retention campaign you’ve worked on (or a relevant project from school or an internship). What were the results? </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#bf2c4b;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">*</span></span></span></span></span></span></li><li style=\"list-style-type:decimal;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">How have you used AI tools (ChatGPT, Claude, Klaviyo AI, etc.) in a marketing or professional context? </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#bf2c4b;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">*</span></span></span></span></span></span></li><li style=\"list-style-type:decimal;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">What are your preferred working hours / time zone? </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#bf2c4b;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">*</span></span></span></span></span></span></li></ol><p style=\"line-height:1.38;margin-left:36px;margin-top:3px;margin-bottom:3px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f283a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">What is your expected monthly salary? </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#bf2c4b;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">*</span></span></span></span></span></span></span></span></span></span></span></span></p>",
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